Patents Examined by Folashade Anderson
  • Patent number: 10977729
    Abstract: Systems and methods for training models to improve fairness.
    Type: Grant
    Filed: March 18, 2020
    Date of Patent: April 13, 2021
    Assignee: ZestFinance, Inc.
    Inventors: Sean Javad Kamkar, Michael Egan Van Veen, Feng Li, Mark Frederick Eberstein, Jose Efrain Valentin, Jerome Louis Budzik, John Wickens Lamb Merrill
  • Patent number: 10977005
    Abstract: A service running on a server for developing software collaboratively. The service includes accessing at least one repository of code for software applications. A code tree structure is extracted from the repository which represents a plurality of preexisting pipeline requirements to be used with a tree kernel similarity algorithm. At least one development repository of code is accessed. A code tree structure is extracted from the development repository of code which represents a new pipeline requirement to be used with a tree kernel similarity algorithm. A tree kernel similarity algorithm is used that includes a specified similarity function to create feature map between the new pipeline requirements with the preexisting pipeline requirements. One or more features of the new pipe line requirements are clustered. Different requirements are extracted to different definitions based upon the features that have been clustered. A preexisting pipeline requirement is selected for a highest similarity.
    Type: Grant
    Filed: June 14, 2017
    Date of Patent: April 13, 2021
    Assignee: International Business Machines Corporation
    Inventors: Xiao Xi Liu, Jing Min Xu, Yuan Wang, Jian Ming Zhang
  • Patent number: 10977671
    Abstract: A system and a method are disclosed for tracking user activity with products in an environment. In an embodiment, a processor detects that a user has entered an environment, and responsively uniquely identifies the user. The processor determines that the user interacts with a product of a plurality of products within the environment, and responsively updates a profile of the user with indicia of the product. The processor determines whether the user is attempting to exit the environment, and, in response to determining that the user is attempting to exit the environment, prompts the user to confirm that the user intends to remove the product from the environment based on the updated profile. The processor receives input from the user confirming that the user intends to remove the product from the environment, and responsively further updates the profile based on the input.
    Type: Grant
    Filed: July 29, 2019
    Date of Patent: April 13, 2021
    Assignee: PUNCHH INC.
    Inventors: Vivek Jayan, Andrew McElroy, Kumar Ujjwal
  • Patent number: 10909505
    Abstract: Systems and methods are provided herein for altering a start time of an event based on indicia of how late event attendees will be for the event that are retrieved from location applications corresponding to each attendee of the attendees. For example, a media guidance application may determine a start time of an event, a location of the event, and attendees of the event. The media guidance application may determine location applications corresponding to the attendees. The media guidance application may query the location applications for arrival times of each attendee. The media guidance application may calculate a plurality of differences between each of the arrival times and the start time of the event. Based on the plurality of differences, the media guidance application may delay the start time of the event.
    Type: Grant
    Filed: June 15, 2017
    Date of Patent: February 2, 2021
    Assignee: Rovi Guides, Inc.
    Inventors: Arun Sreedhara, Charles Dawes, Gyanveer Singh
  • Patent number: 10909477
    Abstract: A system and method for transportation services includes receiving customer preference data of a customer, including one or more favorite drivers or one or more preferred drivers, and one or more preset service zones for one or more drivers. In response to receipt of a service request, the system retrieves a set of driver data related to at least one favorite driver or preferred driver of the customer associated with one or more of the preset service zones containing a pickup location or a drop off location of the service request. One of the favorite drivers or preferred drivers of the customer is selected from the set based on compatibility. Preset service limitation data of drivers and blacklists of both a customer and one or more drivers are additionally or alternatively used to determine compatibility or incompatibility of drivers with a customer for matching purposes.
    Type: Grant
    Filed: March 4, 2019
    Date of Patent: February 2, 2021
    Assignee: Operr Technologies, Inc.
    Inventor: Kevin Sunlin Wang
  • Patent number: 10909490
    Abstract: A worker resource management system may include a voice-directed mobile terminal that enables a dialog between a user and the voice-directed mobile terminal. At least one computer may be in communication with the mobile terminal. The computer can include a worker resource management module that receives and records user activity from the voice-directed mobile terminal. The worker resource management module can identify user productivity patterns and provide work assessment predictions based at least in part upon the user activity that is received and recorded. Management can make worker resource decisions in response to the user productivity patterns identified or the work assessment predictions provided by the worker resource management module.
    Type: Grant
    Filed: October 12, 2015
    Date of Patent: February 2, 2021
    Assignee: VOCOLLECT, INC.
    Inventors: Mohit Raj, Saurabh Mittal, Kaushik Hazra, Krishna Udupi, Neeraj Singh, Amal Vaish, Amit Kumar
  • Patent number: 10891571
    Abstract: A device may receive, from a user device, a request for a recommendation identifying one or more tasks to be performed, of a set of tasks that are part of a job for an organization and associated with managing a set of applications for a product or a service. The device may generate the recommendation by using a data model that has been trained using one or more machine learning techniques to process data identifying a set of application status metrics based on application status data for the set of applications, and events data identifying real-time events associated with the group of sites. The device may provide the recommendation for display on an interface of the user device. The device may perform one or more actions associated with assisting in performance of at least one of the one or more tasks.
    Type: Grant
    Filed: August 23, 2018
    Date of Patent: January 12, 2021
    Assignee: Capital One Services, LLC
    Inventor: Aditya Relangi
  • Patent number: 10824970
    Abstract: A pick rate planning system is utilized to determine pick rates needed for the picking of items in a materials handling facility. Critical pull times (“CPTs”) are determined which indicate times by which items must be picked from inventory. A picking capacity of the materials handling facility is determined and pick rates are allocated as corresponding to regions of the picking capacity that are associated with the CPTs. As part of the allocating of the pick rates, regions of the picking capacity may have portions that result in a level filling of the picking capacity that minimizes spikes and other undesirable fluctuations.
    Type: Grant
    Filed: January 8, 2018
    Date of Patent: November 3, 2020
    Assignee: Amazon Technologies, Inc.
    Inventors: Sebastian Lehmann, Udit Madan
  • Patent number: 10783472
    Abstract: Some examples include a service to receive a job request that includes a job, a priority of the job, and a callback that identifies an application to execute the job. The application may be hosted by a particular virtual machine of a plurality of virtual machines being executed in a cloud hosting facility. The service may add the job request to a queue and determine, using a machine learning algorithm, a risk score associated with the job. Based at least in part on the risk score, the service may send a provisioning request to the cloud hosting facility to provision one or more additional virtual machines. After determining that the application has completed executing the job, the service may send a de-provisioning request to the cloud hosting facility to de-provision at least one virtual machine of the one or more additional virtual machines.
    Type: Grant
    Filed: October 31, 2017
    Date of Patent: September 22, 2020
    Assignee: Dell Products L.P.
    Inventors: Dónal Carpenter, Mahuya Ghosh
  • Patent number: 10755283
    Abstract: A computer system for processing vehicle ownership support data includes an infrastructure platform which includes a plurality of hardware and software components, infrastructure services, APIs, and SDKs adapted to communicate in a communication network. The infrastructure platform receives telematics data such as vehicle identification data, driving performance data, vehicle operation data and vehicle sensor data for a corresponding vehicle. Such telematics data can be received from a vehicle device (Onboard Device (OBD)), or from a cloud-based telematics platform. The infrastructure platform identifies vehicle ownership support services associated with the at least one vehicle and analyzes the received telematics data associated with the identified services. The infrastructure platform provides vehicle ownership support services to a mobile application accessible at a customer's mobile device associated with the vehicle or the customer.
    Type: Grant
    Filed: October 5, 2018
    Date of Patent: August 25, 2020
    Assignee: United Services Automobile Association (USAA)
    Inventors: Bharat Prasad, Charles L. Oakes, III
  • Patent number: 10740712
    Abstract: Systems and methods of automated personalized guidance include the evaluation of interaction content data. At least one automated guidance is assigned to an agent based upon the evaluation. The automated guidance is defined by at least one interaction type and at least one guidance trigger. Interaction content data is monitored to identify instances of the interaction type and the guidance trigger. Upon identification of the interaction type and the guidance trigger, the automated guidance is automatedly provided. The automated guidance is then evaluated based upon the interaction content data.
    Type: Grant
    Filed: November 19, 2013
    Date of Patent: August 11, 2020
    Assignee: Verint Americas Inc.
    Inventors: James G. Nies, Joseph Watson, Oren Stern, Martin McCreesh
  • Patent number: 10706374
    Abstract: Disclosed herein are aspects of a staff scheduling system for preparing a staffing schedule report for secondary education campuses of a school district. In one embodiment, a staff scheduler comprises at least one interface for receiving a plurality of inputs from at least one external computing device; and a processor configured to perform a staff scheduling algorithm to generate a staffing schedule report for the secondary education campuses, wherein the staff scheduling algorithm generates a series of input prompts and decisions based on the plurality of inputs. The plurality of inputs includes at least courses requested by students at each campus, current teachers available in the district, current teachers' qualifications, campus facility information, which courses may be shared at multiple campuses, and which staff may be shared by multiple campuses.
    Type: Grant
    Filed: March 16, 2018
    Date of Patent: July 7, 2020
    Assignee: Education Advanced, Inc.
    Inventors: J. Eli Crow, Kenneth L. Sikes, Shawn M. Rasure
  • Patent number: 10699248
    Abstract: A system includes: a storage that stores a degree of deterioration determined from information that, for each part of each of air-conditioning facilities and/or refrigeration facilities during past inspections, an inspection worker perceived from the part; a first determiner that corrects and determines, on the basis of a history of degrees of deterioration of each part of the air-conditioning facilities and/or the refrigeration facilities during the past inspections, at least either scheduled dates of inspection of the air-conditioning facilities and/or the refrigeration facilities, or a priority of inspection work that is performed on each part of an air-conditioning facility and/or a cooling facility to be inspected; and a controller that causes an indicator to display at least either information indicating the scheduled dates of inspection or information indicating the priority of inspection work as determined by the first determiner.
    Type: Grant
    Filed: November 17, 2017
    Date of Patent: June 30, 2020
    Assignee: PANASONIC INTELLECTUAL PROPERTY MANAGEMENT CO., LTD.
    Inventors: Kento Tamura, Atsushi Yoshida
  • Patent number: 10692026
    Abstract: Disclosed herein are aspects of a staff scheduling system for preparing a staffing schedule report for at least one elementary education campus of a school district. In one embodiment, a staff scheduler comprises at least one interface for receiving a plurality of inputs from at least one external computing device; and a processor configured to perform a staff scheduling algorithm to generate a staffing schedule report for each of the elementary education campuses, wherein the staff scheduling algorithm generates a series of input prompts and decisions based on the plurality of inputs. The plurality of inputs may include at least student data, teacher data, enrollment data, and required minutes per course per week.
    Type: Grant
    Filed: July 20, 2018
    Date of Patent: June 23, 2020
    Assignee: Education Advanced, Inc.
    Inventors: J. Eli Crow, Kenneth L. Sikes, Shawn M. Rasure
  • Patent number: 10664772
    Abstract: A method and system of simplifying the processes of locating a facility space available for use, the method for use with an interface device including a display screen, the method comprising the steps of providing a processor programmed to perform the steps of storing a space scheduling application, storing a space schedule for facility spaces, upon accessing the space scheduling application via the interface device, presenting a space type list including at least first and second different space types wherein one of the space types is a selected space type and wherein the selected space type in the space type list is visually distinguished in some fashion, and presenting a space list including facility spaces that are of the selected space type, using the space schedule to identify availability status of each of the spaces that are of the selected space type and visually distinguishing facility spaces on the space list of the selected space type that are occupied on the schedule from spaces that are availabl
    Type: Grant
    Filed: March 6, 2015
    Date of Patent: May 26, 2020
    Assignee: STEELCASE INC.
    Inventors: Robert Poel, Darrin Sculley
  • Patent number: 10657464
    Abstract: A planning system (201) for scheduling the operation of autonomous entities within a defined geographical region. The planning system operates at a region plan level (301) for strategic planning across the geographical region, at an operation plan level (302) for operations to be performed by autonomous entities in localised zones having operation-defined geographical boundaries, and at a task plan level (303) in which processing is undertaken in respect of specific tasks to be performed by the autonomous entities, in undertaking the operations.
    Type: Grant
    Filed: October 3, 2017
    Date of Patent: May 19, 2020
    Assignee: TECHNOLOGICAL RESOURCES PTY. LIMITED
    Inventors: Eric Nettleton, Ross Hennessy, Hugh Durrant-Whyte, Ali Haydar Goktogan
  • Patent number: 10657472
    Abstract: A method and system for work management with respect to delivery of IT services is provided. The method includes identifying via a plurality of integrated computer sensor devices within a work management computing system, work types associated with computer based work functions executed by multiple work execution computing systems connected to a work management computing system. Specified work functions of the computer based work functions are defined and multiple interfaces connected between the multiple work execution computing systems and the work management computing system are identified. Groups of the specified work functions are consolidated based on associated work types and each group is modified based on update data. Resources associated with execution of each group are optimized and resource staffing plan associated with resources is generated.
    Type: Grant
    Filed: August 6, 2015
    Date of Patent: May 19, 2020
    Assignee: International Business Machines Corporation
    Inventor: Sameer G. Phadke
  • Patent number: 10614472
    Abstract: Experience data corresponding to offerings of an enterprise is collected from a plurality of data sources in a single data resource. A query of the experience data is received and run on a big data analytics system to determine one or more consumer issues from the experience data. The one or more consumer issues are identified to a user in results of the query.
    Type: Grant
    Filed: December 17, 2013
    Date of Patent: April 7, 2020
    Assignee: EMC IP Holding Company LLC
    Inventors: Andrea T. Taylor, Kevin J. Kyle, Steven M. Roberts, Dipankar Roychowdhury
  • Patent number: 10607167
    Abstract: Systems and methods are shown for routing task objects to multiple agents that involve receiving and storing real-time sensor data for multiple agents, receiving tasks and, for each task, create a task object representing the task and placing the task object in an input buffer. For each task object in the input buffer, utilize the real-time sensor data to identify one or more of the multiple agents as suitable for assignment to the task, apply a routing strategy to the task object to further select one of the multiple agents identified as suitable for assignment of the task object based on sensor data, and route the task object from the input buffer to a workbin corresponding to the selected agent.
    Type: Grant
    Filed: October 13, 2015
    Date of Patent: March 31, 2020
    Inventors: Herbert Willi Artur Ristock, Adrian Lee-Kwen, David Beilis, Christopher Connolly, Liyuan Qiao, Merijn te Booij, James Kraeutler
  • Patent number: 10572910
    Abstract: A companion advertisement is displayed on a control client which is also used to control the content being shown on a display client. The companion advertisement is related to a video or advertisement being displayed on the display client. Such a companion advertisement takes advantage of previously unused screen real estate and enables the user to interact with the advertisement or view further information without any interruption of the content being displayed on the display client. A server keeps the content displayed on the display client and control client synchronized. The server recognizes when a user is logged into both a display client and a control client and notifies the control client that an advertisement should be displayed. The control client then retrieves an advertisement related to the content on the display client.
    Type: Grant
    Filed: March 7, 2018
    Date of Patent: February 25, 2020
    Assignee: Google LLC
    Inventor: Simon Ratner