Abstract: For a station in a data communication network having a predefined limit of congestion for handling data immediately undergoing transmission through the station, a system for improving service given to network users requesting new access services to support new transmissions through the same station while the predefined congestion limit is exceeded. This system contains: a first element for determining when the predefined limit is exceeded by existing data transmissions through the station; and a second element, responsive to requests for new access services that are received while the predefined limit is being exceeded for: concurrently processing the request for new service and reducing the quality of service (QoS) to selected users. The reductions in QoS generally have the effects of reducing the speed/priority of handling of data being transmitted to or from the selected users, and of freeing up of sufficient bandwidth to accommodate the requested new access services.