Abstract: A system may include a processor that may execute computer-executable instructions that cause the processor to receive caller information regarding an incoming communication from a caller and receive a request from a user to route the incoming communication to a virtual assistant application. The virtual assistant application is configured to interact with the caller and determine whether the caller is associated a fraudulent caller activity stored on databases accessible by the processor. The processor may then receive an indication from the virtual assistant application that the caller is associated with the fraudulent caller activity and forward the incoming communication to another party in response to receiving the indication.

Abstract: A method and computing apparatus for verifying an operability of a target device are provided. The method includes sequentially obtaining first image information of the target device, initiating a communication with the target device, obtaining second image information of the target device, comparing the first image information with the second image information; and determining whether the target device is operational based on a result of the comparing wherein the target device is determined as being operational when the first image information is different from the second image information, and the target device is determined as at least one of not receiving communications and not operational when the first image information is identical to the second image information.

Abstract: An intrusion detection system detects when an unexpected person enters the environment of a user who is in a meeting. A privacy protection action which is an action that is to be taken in response to the detected intrusion, is identified. Audio and/or video systems are then controlled to perform the privacy protection action. Machine learning can be used, based upon user interactions, to improve intrusion detection and other parts of the system.

Abstract: Disclosed is a language learning technology for deaf people. A deaf-specific language learning system includes: a sound input device configured to receive a voice from an external source; a learning server configured to store learning data and correction information; a signal processor configured to output voice pattern information corresponding to a voice signal received from the sound input device; a learning processor configured to output learning pattern information regarding the learning data received from the learning server and also output a learning result through similarity analysis; and an actuator controller configured to vibrate a vibration actuator according to the voice pattern information and the learning pattern information.

Abstract: Disclosed are example methods, systems, and devices for allowing caller computing devices to authenticate calls via a service provider computing system. Users may opt to have entities register to contact the user with a positive ID, icon, or other notification on the user's computing device transmitted by the service provider computing system. A caller computing device may use a unique security token of the user to activate the notification on the user's device. The user device may be used to exert control over the security token via a service provider client application running on the user device. The caller computing device may initiate authentication via an API call to the service provider computing system. The caller computing device is able to have items (text, images, documents, etc.) delivered to the user computing device if authenticated.

Abstract: A cable length calculation system (10) includes a controller (20) and a plurality of communication apparatuses (30) which are connected via a cable (40). A measurement master which is one communication apparatus (30) among the plurality of communication apparatuses (30) counts as a first number, the number of clock signals output by an oscillator from a time of transmitting a measurement packet until a time of receiving a response packet. A measurement slave which is a communication apparatus (30) different from the measurement master among the plurality of communication apparatuses (30) counts as a second number, the number of clock signals output by an oscillator from a time of receiving the measurement packet transmitted by the measurement master until a time of transmitting the response packet. The controller (20) calculates a length of the cable (40) between the measurement master and the measurement slave based on the first number and the second number.

Abstract: The mobile communication and gaming device is a personal data device. The mobile communication and gaming device is a programmable logical device. The mobile communication and gaming device has an interface that is configured for use with gaming applications. The mobile communication and gaming device comprises a logical appliance and a housing. The housing contains the logical appliance.

Abstract: When a customer service representative (CSR) calls a customer, the customer may be able to authenticate himself or herself by providing the CSR with personal identifying information. However, the CSR may be unable to provide information to authenticate himself or herself to the customer. Thus, this patent document describes authentication techniques that can allow the CSR to authenticate himself or herself to the customer. For example, before or during a call that the second person (e.g., CSR) initiates to call a first person (e.g., customer), a notification message may be sent to the first person's user device. The content of notification message displayed on the user device may provide information to the first person which can allow the first person to determine whether the second person is trustworthy.

Abstract: The purpose is to provide a mobile terminal device that can limit the use of the application by detecting the user position of the mobile terminal device and the speed of the vehicle by itself. To this end, provided is a function limitation method of a mobile terminal device with function limitation capable of limiting a use of an application, including, a step of determining whether or not a limitation target application of the mobile terminal device is in activation, a usage position check step of determining, by the mobile terminal device, a user of the mobile terminal device is on a driver seat, and a speed check step of calculating, by the mobile terminal device, a vehicle in which the user of the mobile terminal device is riding is traveling, in which the use of the application is limited or terminated when the user of the mobile terminal device is on the driver seat, and the vehicle is traveling.

Abstract: Provided are an apparatus failure influence range recognition apparatus, an apparatus failure influence range recognition method, and a program capable of billing for a proper call charge for a call suspected of non-provision of a service. An apparatus failure influence range recognition apparatus includes a reception unit configured to receive apparatus failure information which is failure information of an element constituting a network, user information which is information regarding a user of a service, and call details information of an IP telephone, and a calculation unit configured to calculate, by linking the apparatus failure information, the user information, and the call details information with each other, a subtracted call charge with respect to a call charge for a suspected call influenced by an apparatus failure.

Abstract: A method of determining the quality of transmitted voice data can include: providing voice data at a transmitter side in a first data format, providing a first test signal in the first data format, combining the voice data and the test signal to form input data, transmitting the input data in a transmittal data format, receiving the transmitted input data at a receiver side to obtain output data, removing at least portions of a data packet in the output data or of a data packet derived therefrom in order to derive a second test signal, and analysing the derived second test signal by applying a predetermined analysis criterion in order to obtain at least one value for a quality indicator. An apparatus and system can also be configured to utilize embodiments of the method.

Abstract: A video system includes one or more media sources and a media server configured to communicate with a video viewing device through a network. The media server includes memory and a processor configured to perform a plurality of operations. The operations include receiving a video stream from the one or more media sources, where the video stream includes one or more sequences of a key frame followed by one or more secondary frames. The operations also include determining whether throttling is enabled for the video stream, dropping the one or more secondary frames with transmission of the key frame to the video viewing device based on determining that throttling is enabled, and transmitting the key frame and the one or more secondary frames to the video viewing device based on determining that throttling is disabled.

Abstract: Technologies related to telecommunications are described herein, wherein such technologies are configured to assist users with hearing impairments. The technologies described herein cause transcriptions of spoken utterances directed to a telephone in a telephone conversation to be presented on a display of the telephone nearly simultaneously with the spoken utterances being audibly output by the telephone.

Abstract: A video system includes one or more media sources and a media server configured to communicate with a video viewing device through a network. The media server includes memory and a processor configured to perform operations. The operations include receiving a video stream from the one or more media sources, where the video stream includes a plurality of image frames. The operations also include determining whether throttling is enabled for the video stream. Based on determining that throttling is enabled, one or more of the image frames of the video stream are dropped until a predetermined condition is met and one of the image frames from the media server is transmitted through the network to the video viewing device after the predetermined condition is met. Based on determining that throttling is disabled, the image frames are transmitted from the media server through the network to the video viewing device.

Abstract: Systems and methods for volume control over intercom trunk lines. One example method includes receiving, from a first keypanel coupled to a first intercom, a call request identifying a remote keypanel coupled to a second intercom. The method includes transmitting a trunk request based on the call request and receiving a trunk setup message. The method includes activating a first crosspoint to provide a two-way audio connection between the first and second intercom devices. The method includes applying a trunk gain value to the first crosspoint based on the remote keypanel and transmitting, with an audio gain based on the trunk gain value, an audio stream received from the first keypanel. The method includes receiving, from the second intercom, a gain adjustment value associated with the first keypanel and the remote keypanel and applying an adjusted trunk gain value to the first crosspoint based on the gain adjustment value.

Abstract: A computer network, including at least one server computer having a non-transitory computer readable medium programmed to connect customers needing product or service support with an advisor. Each advisor has a device programmed to interface with the at least one server computer. Then at least one server computer includes a database of registered advisors and a database of active customers. Then at least one server computer is programmed to initiate a customer service session upon receiving a request from a first customer computing device. A telecommunications system that connects customers to advisors that includes voice, video, and text, ticket submission that interacts with the computer network to create support tickets and provides call tracking features. A method allows advisor managers to create teams of advisors, create a custom greeting for the team, create ring schedules for team members, and share the team phone number with customers via text message.

Abstract: A system for handling calls in a network includes a memory storing instructions and a processor configured to execute the instructions to perform operations. The operations include receiving information about the calls for a time interval, determining, for the time interval, a total cost associated with handling the calls, including a network cost associated with transmitting data over the network, a processing cost for processing the information related to the calls, and a cost of dynamically reassigning master and slave roles to a plurality of nodes in the network. The operations further include determining an assignment of the master and slave roles for a plurality of accounts being handled by the plurality of nodes that results in the total cost having a minimum value, and implementing the optimal assignment among the plurality of the accounts based on the determination.

Abstract: A pouch for removable attachment to a mobile phone case that affords easier holding of the phone case by the user as well as secure holding of personal items in the pouch. The pouch does not interfere with use of the phone camera or with mounting the phone on a charger or car mount. A strap with fasteners such as snaps or fasteners directly attached to the case hold the pouch to the case.

Abstract: Systems and methods are described herein for maintaining and/or facilitating video call continuity between devices. For example, the systems and methods support video calls or other communications between multiple devices (e.g., a mobile device providing a video call stream of content and a drone or other moving device capturing and streaming content via a camera) providing video content to a target device, such as another mobile device.

Abstract: An electronic device includes a front part, a rear part including an opening, a camera module disposed in the opening and configured to rotate depending on a slide operation of the front part. The front part is configured to slide between a first position in which the front part and the rear part are aligned, a second position in which portion of the opening is exposed in a direction toward a front surface of the front part, or a third position in which the opening is exposed in the direction toward the front surface of the front part. The camera module is configured to face a direction away from a rear surface of the front part based on the front part being in the first position and to face the direction toward the front surface of the front part based on the front part being in the third position.