Abstract: Visual diagram searching techniques are described herein. A visual diagram service enables users to efficiently search for data for item parts even in cases where the name of the item part is unknown. In one or more examples, search query input to locate item parts of an item is received via a user interface displayed by at least one computing device. A visual diagram of the item is displayed in the user interface. The visual diagram includes selectable portions mapped to respective item parts depicted in the corresponding selectable portion of the visual diagram. A user selection of one of the selectable portions of the visual diagram of the item is received via the user interface. In response to the user selection, search result data corresponding to the respective item part depicted in the selected selectable portion of the visual diagram of the item is displayed.

Abstract: A computer-implemented method for searching information and an electronic device are disclosed. The method includes: receiving, at one or more computing devices, a search term; acquiring, at the one or more computing devices, a 3D search result corresponding to the search term if the search term includes a 3D search requirement, in which the 3D search result includes a 3D picture and one or more service items corresponding to the 3D picture; displaying, at the one or more computing devices, the 3D search result; determining, at the one or more computing devices, a service item selected by a user; and processing, at the one or more computing devices, the 3D picture according to the service item. The method can provide a service on the basis of the 3D search result when the user has the 3D search requirement, thereby better satisfying the user' requirement and improving the user experience.

Abstract: A system for fraud detection includes one or more processors configured to receive, over a network, an order comprising an item identifier and a customer identifier from a customer device. Consult at least one database to determine if the item associated with the item identifier is included in a virtual inventory. Determine the item is out of stock based on whether the item is included in the virtual inventory. Consult at least one database to determine whether compensation was provided to a customer account associated with the customer identifier, based on determining whether the item is out of stock. Transmit an order cancellation notification to the customer device based on the determination.

Abstract: Systems and methods for providing intelligent assistance to support agents. In some embodiments, an Information Handling System (IHS) may include: a processor; and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution, cause the IHS to: transmit audio to a voice service provider, wherein the audio is captured during a call between a customer and a support agent concerning a product; receive a text instruction from the voice service provider; retrieve support information relevant to the product based upon the text instruction; and display the support information to the support agent.

Abstract: A interactive product recommendation method is provided, including: selecting a target product from the plurality of products; loading the product information of the target product; generating a product list according to the product characteristics corresponding to the target product and the user preferences corresponding to at least one user; generating a first label list based on at least one product characteristics corresponding to the target product and the user preferences corresponding to the user, where the first label list has a plurality of first labels corresponding to different product features; and displaying the product information, the product list and the first label list in a user interface. When clicking the icon, displaying another user interface corresponding to the clicked icon. When clicking the first label, updating the product list according to the clicked first label.

Abstract: Various embodiments enable an image recognition system reduce the number image match candidates before running a full-fledged pair-wise match on all image match candidates. In order to accomplish this, each inventory image can be assigned to a group. For example, a title for a book sold by an electronic marketplace could be available in multiple languages, in multiple bindings, and the book could be available in print, audio book, or electronic book. Each one of these variations could be associated with its own similarly looking inventory image, each of which could be returned as a valid match to a query image for the book. Accordingly, the inventory images for these variations could be assigned to a group for the book and, instead of geometrically processing an image for each variation, the image match system can process a single image representing all of the variations.

Abstract: During a conversation between a customer and a customer support representative, suggestions may be presented to the customer support representative to upsell a product to the customer. Information about the customer and/or information about the conversation may be processed by a computer to determine when to suggest the upsell to the customer support representative and the one or more products to be upsold. The determination may be performed by computing features from the information about the customer and the information about the conversation, and processing the features with one or more classifiers.

Abstract: The methods and systems described herein relate to online methods of collaboration in community environments. The methods and systems are related to an online apparel modeling system that allows users to have three-dimensional models of their physical profile created. Users may purchase various goods and/or services and collaborate with other users in the online environment.

Abstract: Methods, apparatus, and processor-readable storage media for image-based search and recommendation techniques implemented via artificial intelligence are provided herein. An example computer-implemented method includes detecting, in response to a user search query comprising an image, an object in the image by applying one or more artificial intelligence algorithms to the image; determining one or more features of the object by applying the one or more artificial intelligence algorithms to one or more portions of the image containing at least a portion of the object; identifying the detected object as a particular enterprise offering based at least in part on the one or more determined features of the object; determining one or more additional enterprise offerings based at least in part on the identified enterprise offering; outputting, to the user, information pertaining to the identified enterprise offering and information pertaining to the one or more additional enterprise offerings.

Abstract: Systems and methods to extract and utilize textual semantics are described. The system receives item information that describes an item for sale on a network-based marketplace and analyzes the item information to generate application information that identifies a plurality of applications. The plurality of applications includes a first application that further includes the item as a first component of the first application. The system stores a listing in a database that includes the application information and the item information and publishes the listing on the network-based marketplace to sell the item via the network-based marketplace.

Abstract: In the image processing apparatus, the image processing method, the program, and the recording medium, a product item acquisition section acquires a first image product item set by a first user, and a number-of-images range acquisition section acquires a number-of-used-images range of images to be used in the first image product item. An upload prompting section transmits prompt information prompting the upload of images. Then, an image acquisition section acquires images from terminal devices of a plurality of users, and a number-of-images calculation section calculates the number of images after a predetermined period has passed. In a case where the number of images is out of the number-of-used-images range, a product item proposing section proposes an alternative different from the first image product item according to the number of images.

Abstract: The present invention facilitates secure display and sale of copyright protected images, by showing alternate reciprocal images, with complementary obstructed/degraded and clearly visible areas. System components include server machines and/or computer terminals with a screen or other display mechanism. The system may be connected through a communications network or it may be self-contained on a stand-alone, specialized computer system. System components further include non-transitory computer-readable media containing a database of images. The system creates and displays alternate reciprocal images showing blockades covering faces, patterns or objects of interest in a first image and showing the same faces, patterns or objects shown as clearly visible with all surroundings having degraded resolution or blur. Users are provided an opportunity to purchase the image and a clean copy of the image is delivered to the user upon completion of a purchase transaction.

Abstract: A system and method for generating and displaying a print product offering including a plurality of digital images is provided. The method comprises: providing a photo lab computing device comprising a memory, wherein a plurality of digital images are stored in the memory; generating a group of digital images from the plurality of digital images; classifying each of the digital images within the group based on at least one image quality parameter; selecting one or more of the digital images in the group which conform to the at least one image quality parameter; generating an image product template design including the digital images which conform to the at least one image quality parameter; and displaying the image product template design as a print product offering.

Abstract: A system and method for enabling a consumer to virtually sample and purchase a product while shopping on-line are provided. In accordance with embodiments of the present invention, a system and method provide an improved and streamlined holistic on-line shopping experience which includes providing a sampling webpage linked to a consumer's digital wallet to allow for sampling for a product and purchase thereof.

Abstract: Systems and methods for generating event templates for requested event types are described herein. In an embodiment, a server computer receives transactional data describing transactions between a plurality of computing devices. The server computer uses the transactional data to identify a plurality of instances of a particular event type by determining, for each instance, that a plurality of transactions associated with a particular computing device relate to an event of the particular event type. The server computer uses the transactional data related to the plurality of instances of the particular event type to determine a plurality of items for the particular event type. When the server computer receives a request from a client computing device to generate an event, the server computer generates and displays an event template which identifies the plurality of items.

Abstract: Systems and methods for providing a merchant-customer engagement system include a physical merchant location in which a customer may be tracked to determine products within the physical merchant location that the customer is interested in. A merchant may use a wearable merchant device that is configured to identify the customer via a camera that captures an image of the customer, and that image may be used to retrieve customer account information for that customer. Using the customer account information and the products that the customer is showing interest in, the wearable merchant device may be used to display merchant-customer engagement information next to a view of the customer to allow the merchant to help the customer while utilizing a variety of displayed information about the customer including, for example, past purchases, products browsed in-store and previously browsed online, time spent in an area of the physical merchant location, etc.

Abstract: The present disclosure is directed to training and using machine learning models to determine user intent from a search query, for example via a semantic parse that identifies particular catalog fields for items in an electronic catalog that would satisfy the user's current mission as reflected in their search query intent. The determined intent can then be used to filter recommendations and/or pre-select attribute-value input fields on detail pages displayed after the user navigates away from the search results page, until the mission is complete.

Abstract: One or more embodiments of the disclosure provide systems and methods providing improved customer service to visiting customers of a brick-and-mortar merchant location. For example, a customer recognition system intelligently detects and notifies a merchant when a customer is in need of assistance based on the customer's facial expression. The customer recognition system can also identify a product associated with the customer need. In some examples, the customer recognition system identifies a user profile associated with a customer shopping at a merchant location, determines a trust level for the customer based on user profile information, and based on the trust level, causes a secured product display to provide a customer access to a secured product.

Abstract: Systems and methods involving a computer-implemented portal that enables a user to pre-authorize purchase of items not yet available for sale are disclosed. In one embodiment, an exemplary method may comprise: providing an online portal that enables a user to manage a financial account; executing a first routine of the portal including interactive functionality enabling the user to specify and pre-authorize purchase of an item that is not yet available for sale; searching to determine at least one electronic source at which the item can be purchased when it becomes available for purchase; and executing a purchase transaction at the future date/time when the item is released for sale, to purchase the item for the user.

Abstract: A retail purchasing computer system associated with a retailer is described herein. The retail purchasing computer system includes a retail server computer including a processor coupled to a memory device. The retail server computer receives, from the mobile computing device, a signal including an item identifier associated with an item for sale by the retailer, accesses an item database and retrieves item information associated with the item identifier, and transmits a signal including the item information to the mobile computing device. The mobile computing device displays the item information and the operational input on the touchscreen upon receiving the signal including the item information from the retail server. The retail server computer receives a purchase signal including the item identifier and a unique user ID, transmitted when a predefined number of consecutive touch inputs of the operational input by the user via the touchscreen.