Abstract: An automatic process for producing professional, directed, production crew quality, video for videoconferencing is described. Rule based logic is integrated into an automatic process for producing director quality video for videoconferencing. The automatic process uses sensor data to process video streams for video conferencing. A method and system for automatically processing sensor data on room activity into general room analytics for further processing by application of rules based logic to produce production quality video for videoconferencing is described. Sensory devices and equipment, for example motion, infrared, audio, sound source localization (SSL) and video are used to detect room activity or room stimulus. The room activity is analyzed (for example, to determine whether individuals are in the subject room, speaker identification and movement within the room) and processed to produce room analytics.

Abstract: This disclosure describes techniques for providing lighting indications in speech-based systems. For instance, a remote system may receive, from a conferencing system, a first message indicating that a first electronic device is participating in a conference call with at least a second electronic device and a third electronic device. The remote system can then associate the second electronic device with a first visual indication, and then cause the first electronic device to display the first visual indication. The remote system can further associate the third electronic device with a second visual indication, and then cause the first electronic device to display the second visual indication. Additionally, the remote system may receive a second message indicating that the first electronic device disconnected from the conference call and, in response, cause the first electronic device to cease from displaying the first visual indication and the second visual indication.

Abstract: Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party for a predetermined time period, the visual indication indicating that the VRS call is originating from a corrections facility.

Abstract: It is possible to provide a sense of realism that a user actually faces a communication partner and to accurately and simply transmit information. In information display system (5), first display panel (21) displays a face and a part of an upper body of an operator op captured by third camera (63) and second display panel (22) displays hands of operator op captured by fourth camera (64) in information display terminal (10). In information provision terminal (50), third display panel (53) displays a face of the user captured by first camera (31), and fourth display panel (54) displays hands of the user captured by second camera (32).

Abstract: If a designated transmission destination is an external line, an image communication apparatus appends an external line number and transmits image data in accordance with the transmission destination. Furthermore, in accordance with the transmission destination used when transmitting the image data, the image communication apparatus individually records, as history information for each transmitted job, the designated transmission destination and the external line number if the external line number is appended. The image communication apparatus also registers the designated transmission destination from the history information to an address book.

Abstract: A computer-implemented method to provide transcripts of multimedia messages is disclosed. The method may include receiving, at a server, a message with an attached media file. The message may be directed to a user device. The server may be configured to receive and direct messages to the user device. The method may further include separating the media file from the message before the message is provided to the user device. The method may also include generating, at a transcription system, a transcript of audio data in the media file. The method may also include providing the message to the user device for presentation of the message on the user device. The method may further include providing the transcript and the media file to the user device for presentation of the transcript and the media file on the user device.

Abstract: Systems and methods for optimized call handling during e911 calls. Normally, when a user equipment (UE) is connected to a public safety answering point (PSAP)—e.g., is on a 911 call—all incoming calls are automatically routed to voicemail. In contrast, the systems and methods disclosed herein enable calls that were dialed within a predetermined time window of the 911 call to be sent through to call-waiting to enable the user to accept or reject the call. The system can use a “guard timer” to determine whether a call is within the predetermined time window. The system can include a single guard timer for all incoming calls—e.g., “any call made from the UE within the previous X minutes prior to the 911 call.” The system can also include individual guard timers for each call that expire separately relative to the call's proximity to the 911 call.

Abstract: A method for detecting video signals in a same format includes: receiving video signal data output from any one of at least two signal sources in a same format; identifying a start position and an end position of valid data from the received video signal data; counting number of rows and number of columns of a complete frame of received data according to the identified start and end positions of the valid data; and determining, when the counted numbers of rows and columns corresponding to two adjacent complete frames of data do not conform with each other, the received video signal data is switched, and sending out the determined result.

Abstract: A cloud server is provided. The cloud server includes a transceiver configured to receive, from an electronic device, a fax transmission request and at least one processor configured to control the transceiver to determine a communication network among a plurality of communication networks for communication with an opponent image forming apparatus corresponding to the fax transmission request, when the opponent image forming apparatus is a pre-registered apparatus and transmit fax data corresponding to the fax transmission request to the opponent image forming apparatus using the determined communication network, when the opponent image forming apparatus is a pre-registered apparatus.

Abstract: The present invention describes a method and system for providing visual interactive voice response (IVR) to an enhanced visual call (EVC) client device. The method comprises of receiving, by an EVC server, a request from the EVC client device for providing the visual IVR content, mapping a current webpage URL and an EVC user input with a subsequent webpage URL and an input value stored in a EVC XDM server, receiving, by the EVC client device, a webpage URL associated with the visual IVR content stored on a content server, retrieving the visual IVR content associated with the subsequent webpage URL, providing the EVC user input received from the EVC server to the IVR system, synchronizing the retrieved visual IVR content with a corresponding audio from the IVR system and presenting the synchronized visual IVR content and the corresponding audio from the IVR system, simultaneously on the EVC client device.

Abstract: A system and method for initiating a personal emergency response is disclosed. The method can include receiving an emergency communication via a virtual assistant, spoken by a user and an urgent situation or an emergency situation. The emergency communication can be processed to determine the nature of the emergency communication and translate the emergency communication into an emergency data message having a digital representation of information related to the emergency communication. If the emergency communication indicates an urgent situation, the system can contact an emergency contact based on stored user preferences. If the emergency communication indicates an emergency situation, then the system can aid in the dispatch of emergency services and provide information about the user to provide a measured response to the emergency communication.

Abstract: In one embodiment, a computer server machine maintains a persistent real-time group chatroom comprising one or more participants. At any given time, zero or more participants are active in the group chatroom. The computer server machine receives one or more video streams associated with a video session associated with one or more users. The video streams are communicated from one or more client devices with each client device respectively associated with the one or more users. The computer server machine provides a notification to one or more non-active participants, wherein the one or more non-active participants are not active in the persistent real-time group chatroom.

Abstract: In one embodiment, upon detection of a mobile device within a proximity of a video conference endpoint and authentication of the mobile device at a server managing the video conference endpoint, the server may receive information regarding a camera of the mobile device. The server may then receive the output of the camera from the mobile device. Finally, after receiving the output of the camera, the server may send the output of the camera to the video conference endpoint as part of media to be presented by the video conference endpoint. The server may also send the output of the camera to one or more other endpoints participating in a video conference managed by the server.

Abstract: Methods and systems for controlling inter-agency, incident scene communications. One method includes storing, in a memory of a first dispatch device of a first agency, subscription information from a second agency. The method further includes establishing a geo-fence surrounding an incident and a talk group that allows communication devices to communicate with each other within the geo-fence. The method further includes identifying the second agency based on the geo-fence and transmitting a request to the second agency based on incident information and the subscription information. The request includes role information based on the incident information. The method further includes receiving information relating to an available communication device affiliated with the second agency. The available communication device is selected based on the role information.

Abstract: Embodiments disclosed herein provide systems, methods, and computer readable media for identifying information pertinent to an emergent event through social media postings. In a particular embodiment, a method provides, in an emergency contact center, receiving a communication initiated by an individual in response to an emergent event and identifying the individual. The method further provides identifying social media data of the individual created prior to receiving the communication and extracting first data pertinent to the emergent event from the social media data.

Abstract: Disclosed herein are systems and methods for virtually integrated care delivery. In one implementation, a provider controller is disposed in a virtual care command center and has a provider care delivery interface. Patient controllers and provider user devices are in communication with the provider controller over a network and are each associated with a patient room and have a patient care delivery interface. The provider controller obtains real-time video from the patient controllers for presentation using the provider care delivery interface. The real-time video is captured using the patient care delivery interfaces and provides real-time surveillance of the patient rooms in the virtual care command center. A communication manager device is deployed in the network and configured to route communications among the controllers and user devices and routes a round coordination communication from the provider controller to a subset of the provider user devices associated with providers for a patient.

Abstract: A mobile computing device is provided that includes a processor, an accelerometer, and a housing with two parts, the first part including a first camera and a first display device, and the second part including a second camera and a second display device. When a predetermined trigger condition is satisfied, the processor is configured to cause the first and second display devices to each simultaneously display image data captured by the second camera, and image data received from a remote computing device.

Abstract: A method includes capturing a first image at a first time using a camera; processing the first image to identify a representation of an object in the first image; storing the first image as an event forming a navigable marker in a conference room tracking system; measuring one or more of a room sound and a room activity level at a time associated with capture of the first image; generating a heat marker representing a level of the room sound or the room activity level; and storing the heat marker in association with the event.

Abstract: An automatic process for producing professional, directed, production crew quality, video for videoconferencing is described. The process includes a method for positioning a 360 degree panoramic strip view of a room. The method includes receiving motion detection data, accepting presence sensor data, receiving video data from cameras related to a room view, and centering individuals in a room view, based on the received motion detection data, the accepted presence sensor data and received video data. The method also includes zooming onto the centered individuals in the room view, obtaining sound source localization data and active talker information, and determining how to arrange the display of individuals in a logical manner that is visually pleasing and aides understanding. Rule based logic is applied to assist with the automatic processing of video into director quality video production. Various video sources may be used as video stream sources for the automated system.

Abstract: A system and method for presenting caller ID information related to a caption assisted telephone call incorporating a first party Network appliance, a first party telephone service/terminal, and a relay linkable to the first party Network appliance via the Internet.