Patents by Inventor Abdolhamid Shahrabi

Abdolhamid Shahrabi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Global customer satisfaction system
    Patent number: 7996252
    Abstract: A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.
    Type: Grant
    Filed: March 2, 2007
    Date of Patent: August 9, 2011
    Assignee: Global Customer Satisfaction System, LLC
    Inventors: Abdolhamid Shahrabi, Poorya Pasta
  • GLOBAL CUSTOMER SATISFACTION SYSTEM
    Publication number: 20070214000
    Abstract: A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.
    Type: Application
    Filed: March 2, 2007
    Publication date: September 13, 2007
    Inventors: Abdolhamid Shahrabi, Poorya Pasta