Patents by Inventor Ademola OYEWALE

Ademola OYEWALE has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for message redirection
    Patent number: 10574814
    Abstract: A system and method for enabling a conversation to be shifted to different modalities. Optionally and preferably, the conversation between a customer and a customer representative is shifted from a voice phone call to a messaging-based system which may optionally be, for example, through SMS or short messaging system messages, self help tools or through other messaging systems, which may, for example, be operated through a mobile communication device such as a smartphone.
    Type: Grant
    Filed: November 13, 2018
    Date of Patent: February 25, 2020
    Assignee: CHATDESK, INC.
    Inventors: Aneto Okonkwo, Omasiri Udeinya, Ademola Oyewale
  • SYSTEM AND METHOD FOR MESSAGE REDIRECTION
    Publication number: 20190166252
    Abstract: A system and method for enabling a conversation to be shifted to different modalities. Optionally and preferably, the conversation between a customer and a customer representative is shifted from a voice phone call to a messaging-based system which may optionally be, for example, through SMS or short messaging system messages, self help tools or through other messaging systems, which may, for example, be operated through a mobile communication device such as a smartphone.
    Type: Application
    Filed: November 13, 2018
    Publication date: May 30, 2019
    Inventors: Aneto OKONKWO, Omasiri UDEINYA, Ademola OYEWALE