Patents by Inventor Alastair John Rankine

Alastair John Rankine has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Answer on hold notification
    Patent number: 7881450
    Abstract: An answer on hold notification feature is provided. The answer on hold notification feature is activated when a call is waiting for servicing by a human agent. For example the feature may be activated when the call is placed on hold by the user of the first communication endpoint. By providing an answer on hold notification signal feature, a user can engage in a second call, or perform other tasks, without the risk of losing an opportunity to speak with a human agent as a result of attending to such other call or task.
    Type: Grant
    Filed: September 15, 2005
    Date of Patent: February 1, 2011
    Assignee: Avaya Inc.
    Inventors: Christopher Reon Gentle, Nivedita Mogale, Mei Sing Ong, Julian Orbach, Alastair John Rankine