Abstract: A server system can receive an input identifying a problem to generate a solution using a machine-learning application. The method selects a machine-learning model template from a plurality of templates based at least in part on the input. The method analyzes one or more formats of the customer data to generate a customer data schema based at least in part a data ontology that applies to the identified problem. The method determines whether the customer data schema is misaligned with one or more key features of the selected machine-learning model template. Based on this determination, the method analyzes the metadata for the selected machine-learning model template to determine what additional information is required to re-align the customer data with the data expectations. The method can include gathering the addition information required to re-align the customer data with the data expectations of the selected machine-learning model template.

Abstract: The present disclosure relates to systems and methods for an intelligent assistant (e.g., a chatbot) that can be used to enable a user to generate a machine learning system. Techniques can be used to automatically generate a machine learning system to assist a user. In some cases, the user may not be a software developer and may have little or no experience in either machine learning techniques or software programming. In some embodiments, a user can interact with an intelligent assistant. The interaction can be aural, textual, or through a graphical user interface. The chatbot can translate natural language inputs into a structural representation of a machine learning solution using an ontology. In this way, a user can work with artificial intelligence without being a data scientist to develop, train, refine, and compile machine learning models as stand-alone executable code.

Abstract: The present disclosure relates to systems and methods for an intelligent assistant (e.g., a chatbot) that can be used to enable a user to generate a machine learning system. Techniques can be used to automatically generate a machine learning system to assist a user. In some cases, the user may not be a software developer and may have little or no experience in either machine learning techniques or software programming. In some embodiments, a user can interact with an intelligent assistant. The interaction can be aural, textual, or through a graphical user interface. The chatbot can translate natural language inputs into a structural representation of a machine learning solution using an ontology. In this way, a user can work with artificial intelligence without being a data scientist to develop, train, refine, and compile machine learning models as stand-alone executable code.

Abstract: The present disclosure relates to systems and methods for a machine-learning platform for the safe serialization of a machine-learning application. Individual library components (e.g., a pipeline, a microservice routine, a software module, and an infrastructure model) can be encrypted using one or more keys. The keys can be stored in a location different from the storage location of the machine-learning application. Prior to incorporation of the library component into a machine-learning model, one or more keys can be retrieved from the remote storage location to authenticate that the one or more encrypted library components are authentic. The process can reject any of the one or more component, when the encrypted library component fails authentication. If a component is rejected, the system can roll back to a previous, authenticated version of the library component. The authenticated library components can be compiled into machine-learning software.

Abstract: The present disclosure relates to systems and methods for an adaptive pipelining composition service that can identify and incorporate one or more new models into the machine learning application. The machine learning application with the new model can be tested off-line with the results being compared with ground truth data. If the machine learning application with the new model outperforms the previously used model, the machine learning application can be upgraded and auto-promoted to production. One or more parameters may also be discovered. The new parameters may be incorporated into the existing model in an off-line mode. The machine learning application with the new parameters can be tested off-line and the results can be compared with previous results with existing parameters. If the new parameters outperform the existing parameters as compared with ground-truth data, the machine learning application can be auto-promoted to production.

Abstract: Embodiments relate to configuring artificial-intelligence (AI) decision nodes throughout a communication decision tree. The decision nodes can support successive iteration of AI models to dynamically define iteration data that corresponds to a trajectory through the tree.

Abstract: Various techniques can include systems and methods for using contrastive learning to predict anomalous events in data processing systems. The method can include accessing an unstructured data file and contextual data associated with the unstructured data file. The method can also include generating an event-data input element for the unstructured data file. The event-data input element can include a set of feature vectors. The set of feature vectors can include a first feature vector generated by using a first encoder to process the unstructured file and a second feature vector generated by using a second encoder to process the contextual data. The method can also include generating a classification result of the unstructured data file by using a machine-learning model to process the event-data input element, in which the classification result includes a prediction of whether the particular event corresponds to an anomalous event.

Abstract: The present disclosure relates to systems and methods for a machine learning platform that generates a library of components to generate machine learning models and machine learning applications. The machine learning infrastructure system allows a user (i.e., a data scientist) to generate machine learning applications without having detailed knowledge of the cloud-based network infrastructure or knowledge of how to generate code for building the model. The machine learning platform can analyze the identified data and the user provided desired prediction and performance characteristics to select one or more library components and associated API to generate a machine learning application. The machine learning can monitor and evaluate the outputs of the machine learning model to allow for feedbacks and adjustments to the model. The machine learning application can be trained, tested, and compiled for export as stand-alone executable code.

Abstract: The present disclosure relates to systems and methods for an intelligent assistant (e.g., a chatbot) that can be used to enable a user to generate a machine learning system. Techniques can be used to automatically generate a machine learning system to assist a user. In some cases, the user may not be a software developer and may have little or no experience in either machine learning techniques or software programming. In some embodiments, a user can interact with an intelligent assistant. The interaction can be aural, textual, or through a graphical user interface. The chatbot can translate natural language inputs into a structural representation of a machine learning solution using an ontology. In this way, a user can work with artificial intelligence without being a data scientist to develop, train, refine, and compile machine learning models as stand-alone executable code.

Abstract: The present disclosure relates to systems and methods for a machine learning platform that generates a library of components to generate machine learning models and machine learning applications. The machine learning infrastructure system allows a user (i.e., a data scientist) to generate machine learning applications without having detailed knowledge of the cloud-based network infrastructure or knowledge of how to generate code for building the model. The machine learning platform can analyze the identified data and the user provided desired prediction and performance characteristics to select one or more library components and associated API to generate a machine learning application. The machine learning can monitor and evaluate the outputs of the machine learning model to allow for feedbacks and adjustments to the model. The machine learning application can be trained, tested, and compiled for export as stand-alone executable code.

Abstract: The present disclosure relates to systems and methods for an adaptive pipelining composition service that can identify and incorporate one or more new models into the machine learning application. The machine learning application with the new model can be tested off-line with the results being compared with ground truth data. If the machine learning application with the new model outperforms the previously used model, the machine learning application can be upgraded and auto-promoted to production. One or more parameters may also be discovered. The new parameters may be incorporated into the existing model in an off-line mode. The machine learning application with the new parameters can be tested off-line and the results can be compared with previous results with existing parameters. If the new parameters outperform the existing parameters as compared with ground-truth data, the machine learning application can be auto-promoted to production.

Abstract: Techniques for generating human-readable explanations (also referred to herein as “reasons”) for navigational recommendations are disclosed. Composing a human-readable explanation includes individually selecting words or phrases that are then analyzed, combined, rearranged, modified, or removed to generate the human-readable explanation for a navigational recommendation. A decoder trains a machine learning model to generate the human-readable reasons for the navigational recommendations based on (1) historical recommendation vectors, and (2) historical human-readable reasons associated with the recommendation vectors. The system generates a dictionary of human-readable reasons for recommendations, with each entry of the dictionary including: (1) a recommendation identifier (ID) associated with a recommended navigational target, (2) a reason identifier (ID) associated with a particular reason for the recommendation, and (3) a human-readable reason associated with the reason ID.

Abstract: The present disclosure relates to systems and methods for an intelligent assistant (e.g., a chatbot) that can be used to enable a user to generate a machine learning system. Techniques can be used to automatically generate a machine learning system to assist a user. In some cases, the user may not be a software developer and may have little or no experience in either machine learning techniques or software programming. In some embodiments, a user can interact with an intelligent assistant. The interaction can be aural, textual, or through a graphical user interface. The chatbot can translate natural language inputs into a structural representation of a machine learning solution using an ontology. In this way, a user can work with artificial intelligence without being a data scientist to develop, train, refine, and compile machine learning models as stand-alone executable code.

Abstract: The present disclosure relates to systems and methods for using existing data ontologies for generating machine learning solutions for a high-precision search of relevant services to compose pipelines with minimal human intervention. Data ontologies can be used to create a combination of non-logic based and logic-based sematic services that can significantly outperform both kinds of selection in terms of precision. Quality of Service (QoS) and product Key Performance Indicator (KPI) constraints can be used as part of architecture selection in developing, training, validating, and improving machine learning models. For data sets without existing ontologies, one or more ontologies be generated and stored for future use.

Abstract: Techniques are disclosed for using a trained machine learning (ML) pipeline to identify categories associated with target data items even though the identified categories may not already be present in the hierarchy. The ML pipeline may include trained cluster-based and classification-based machine learning models, among others. If the results of the cluster-based and classification-based machine learning models are the same, then the target data items is assigned to a hierarchical classification consistent with the identical results of the machine learning model. An assigned hierarchical classification may be validated by the operation of subsequent trained ML models that determine whether parent and child categories in the identified classification are properly associated with one another.

Abstract: Techniques for interacting with users in a discussion environment are disclosed. Upon identifying a question in the discussion environment, a system determines: (a) whether a stored answer has already been associated with the question, (b) whether an answer can be generated by the system using existing information accessible to the system, or (c) whether to contact an expert to answer the question. The system updates the knowledge base by storing the questions and answers, along with user feedback to the questions and answers. Based on the user feedback, the system determines whether to modify existing answers to user-generated questions or to seek answers from additional human experts.

Abstract: Techniques for generating confidence scores for machine learning predictions are disclosed. The confidence score for a predicted label corresponding to a target data point is based at least in part on how well the machine learning model predicts labels for other data points that are similar to the target data point. The system uses k data points, closest to the target data point, with known labels to compute the confidence score of a predicted label for the target data point. The accuracy of the predictions and the distance of each of the k data points from the target data point are used to compute a confidence score for a label predicted for the target data point.

Abstract: Techniques are disclosed for revising training data used for training a machine learning model to exclude categories that are associated with an insufficient number of data items in the training data set. The system then merges any data items associated with a removed category into a parent category in a hierarchy of classifications. The revised training data set, which includes the recategorized data items and lacks the removed categories, is then used to train a machine learning model in a way that avoids recognizing the removed categories.

Abstract: Techniques for generating human-readable explanations (also referred to herein as “reasons”) for navigational recommendations are disclosed. Composing a human-readable explanation includes individually selecting words or phrases that are then analyzed, combined, rearranged, modified, or removed to generate the human-readable explanation for a navigational recommendation. A decoder trains a machine learning model to generate the human-readable reasons for the navigational recommendations based on (1) historical recommendation vectors, and (2) historical human-readable reasons associated with the recommendation vectors. The system generates a dictionary of human-readable reasons for recommendations, with each entry of the dictionary including: (1) a recommendation identifier (ID) associated with a recommended navigational target, (2) a reason identifier (ID) associated with a particular reason for the recommendation, and (3) a human-readable reason associated with the reason ID.

Abstract: Systems and methods described herein relate to determining whether to provide auto-completed values for fields in a digital form. More specifically, for a given field in the digital form, a machine-learning model can be trained to transform an input data set into a predicted field value and can further generate a corresponding confidence metric. A relative-loss parameter can be determined for the field, where the relative-loss parameter represents a loss of responding to an inaccurate predicted field value for the field relative to a loss corresponding to a human user providing a field value for the field. A confidence-metric threshold can be determined for the field based on the relative-loss parameter. For a given usage of the digital form, it can then be determined whether to auto-complete the field with a predicted field value generated by the model by determining whether the corresponding confidence metric exceeds the confidence-metric threshold.