Abstract: A presence server is described herein that implements a method which processes and integrates a presence watcher's communication preferences and a presentity's communication preferences and then distributes the integrated communication preferences along with the presentity's presence information so that the presence watcher can use this information to make a decision on how to contact the presentity. In this way, the presence watcher can achieve promoted communication satisfaction because they know now if they can contact the presentity using their preferred language/device (media type)/security mode (protocol). This enhancement of the communication satisfaction is possible because the integrated communication preferences provided to a presence watcher reflects not only the presentity's communication preferences but also the presence watcher's communication preferences.

Abstract: A presence server is described herein that implements a method which processes and integrates a presence watcher's communication preferences and a presentity's communication preferences and then distributes the integrated communication preferences along with the presentity's presence information so that the presence watcher can use this information to make a decision on how to contact the presentity. In this way, the presence watcher can achieve promoted communication satisfaction because they know now if they can contact the presentity using their preferred language/device (media type)/security mode (protocol). This enhancement of the communication satisfaction is possible because the integrated communication preferences provided to a presence watcher reflects not only the presentity's communication preferences but also the presence watcher's communication preferences.

Abstract: A communication device is described herein that is capable of enabling a user to select whether they want to use voice communications, text communications or voice/text communications to communicate with a remote communication device used by a person or an automated phone service. Also described herein are methods for making and using the communication device.

Abstract: A communication device is described herein that is capable of interworking between a voice application and a text application which enables a user to select whether they want to use voice communications or text communications to communicate with a user of a remote communication device (e.g., voice-only-capable communication device, text-only-capable communication device, voice-and-text capable communication device).