Abstract: A method is provided for prioritizing jobs in a computing environment having a plurality of nodes sharing one or more resources,. Such method includes, given a job A to be scheduled having certain resource requirements, generating a list P of already scheduled jobs which utilize resources required by job A and which can be preempted by job A. For each resource requirement of job A, an ordered list of jobs which can be preempted by job A is created which is ranked by the applicability of each job in the list relative to resource requirements of job A, so as to provide a plurality of ordered lists, one for each resource requirement. An ordered list L is generated by selecting one of the ordered lists, adding the top-ranked job from that ordered list to list L, then adding the top-ranked job from another one of the ordered lists to list L and so on, by repetitively selecting the top-ranked job from individual ones of all the ordered lists.

Abstract: A method, system and program product are provided for facilitating scheduling of computer jobs of a computing environment having a plurality of resources. The method includes decoupling a job scheduling algorithm from responsibility for maintaining data structures for tracking recorded usage of the plurality of resources by computer jobs. The decoupling includes (i) providing resource space data structures separate from the job scheduling algorithm for recording usage of the plurality of resources by computer jobs; and (ii) providing operators for facilitating manipulation of values within the resource space data structures by the job scheduling algorithm and by one or more functions external to and independent of the job scheduling algorithm.

Abstract: In one form, a method, for creating multiple segments of source information for presentation on a device having a limited size display screen, includes generating a first derivative file describing first presentation material. The derivative file is derived from a first copy of a master style sheet file. The master style sheet specifies a style of displaying the source information. The source information includes a plurality of attributes, of which a first set of attributes are included in the first derivative style sheet file. A second derivative file describing second presentation material is derived from a second copy of the master style sheet file. A second set of attributes included in the source information are included in the second derivative file. The first presentation and second presentation materials are generated responsive to the source information and the respective first and second derivative files.

Abstract: In one form, a method, for creating multiple segments of source information for presentation on a device having a limited size display screen, includes generating a first derivative file describing first presentation material. The derivative file is derived from a first copy of a master style sheet file. The master style sheet specifies a style of displaying the source information. The source information includes a plurality of attributes, of which a first set of attributes are included in the first derivative style sheet file. A second derivative file describing second presentation material is derived from a second copy of the master style sheet file. A second set of attributes included in the source information are included in the second derivative file. The first presentation and second presentation materials are generated responsive to the source information and the respective first and second derivative files.

Abstract: This present invention provides an efficient method and system to manage service requests across multiple service request systems. This management method involves merging all service requests from multiple systems into standard system, sorting the request according to some standard and presenting a display list of all of the requests having a common characteristic to a technician or requester. Service requests are gathered from many different backend-ticketing systems and presented to the technicians in a single logical view. Service requests gathered from each backend ticketing system are packaged in an XML document format. The efficient use of a common XML format is an efficient way to manage all service requests from all backend-ticketing systems. These service requests can be sorted by ticket open or close date/time, status, severity of problem, etc. in ascending or descending order and be presented to the technicians in a single logical view.