Patents by Inventor Alicia Moore

Alicia Moore has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11875420
    Abstract: Techniques are described that provide a centralized system to coordinate disparate teams involved in handling various tasks, including, for example, the tasks relating to settling the affairs of an estate. In one described example, such techniques provide a centralized estate resource system (ERS) to create, manage, track, and coordinate task checklists and actions for each of the teams including interactions between teams. The ERS may assign specific personnel within each team to a given estate, send notifications and warnings to appropriate team members when tasks are due or complete, and facilitate messaging between team members to communicate when information is needed or has become available. The ERS may provide updated status and information across teams without violating privacy or security regulations, as may be the case with email, text messages, or voice messages.
    Type: Grant
    Filed: March 12, 2021
    Date of Patent: January 16, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Mary Ann Watt Lagnese, Margaret Melchior, Scott Stout, Adam Davis, Catalina Johnson, Paige Wilbur, Alicia Moore
  • Publication number: 20230298068
    Abstract: Systems and methods for obtaining non-customer lead information include authenticating a user at an ATM for a transaction via biometric information, determining that the user is a non-customer of a financial institution operating the ATM, determining that the user was a customer of the financial institution prior to becoming a non-customer, presenting an offer to the non-customer on the ATM based in part on the non-customer lead information collected from an at least one previous transaction with the user, where, responsive to the determination that the user was a customer of the financial institution operating the ATM prior to becoming a non-customer, the offer further comprises a message to the user indicative of the user being a former customer, receiving a response from the non-customer relating to the offer presented, transferring the response to the financial institution computing system.
    Type: Application
    Filed: May 24, 2023
    Publication date: September 21, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Nahal Agahi, Alicia Moore, Elizabeth Schrag
  • Patent number: 11704691
    Abstract: Systems and methods for obtaining non-customer lead information include authenticating a user at an ATM for a transaction via biometric information, determining that the user is a non-customer of a financial institution operating the ATM, determining that the user was a customer of the financial institution prior to becoming a non-customer, presenting an offer to the non-customer on the ATM based in part on the non-customer lead information collected from an at least one previous transaction with the user, where, responsive to the determination that the user was a customer of the financial institution operating the ATM prior to becoming a non-customer, the offer further comprises a message to the user indicative of the user being a former customer, receiving a response from the non-customer relating to the offer presented, transferring the response to the financial institution computing system.
    Type: Grant
    Filed: July 1, 2021
    Date of Patent: July 18, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Nahal Agahi, Alicia Moore, Elizabeth Schrag
  • Patent number: 11694500
    Abstract: Apparatus and methods relating to a counter recycling device are described. The counter recycling device may contain a receiving pocket, a counter mechanism, an escrow section, and an escrow door. The receiving pocket is configured to accept currency and is connected to the counter mechanism. The counter mechanism may be configured to count the currency inserted into the receiving pocket. The counter recycling device may also include an escrow section, which may be configured to collect and hold the currency in a secure area. Additionally, the counter recycling device may include an escrow door configured to enclose the escrow section on a face of the counter recycling device, the escrow door being transparent and allowing currency within the escrow section to be viewable when the escrow door is in a closed position.
    Type: Grant
    Filed: December 27, 2021
    Date of Patent: July 4, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventor: Alicia Moore
  • Patent number: 11210888
    Abstract: Apparatus and methods relating to a counter recycling device are described. The counter recycling device may contain a receiving pocket, a counter mechanism, an escrow section, and an escrow door. The receiving pocket is configured to accept currency and is connected to the counter mechanism. The counter mechanism may be configured to count the currency inserted into the receiving pocket. The counter recycling device may also include an escrow section, which may be configured to collect and hold the currency in a secure area. Additionally, the counter recycling device may include an escrow door configured to enclose the escrow section on a face of the counter recycling device, the escrow door being transparent and allowing currency within the escrow section to be viewable when the escrow door is in a closed position.
    Type: Grant
    Filed: November 4, 2019
    Date of Patent: December 28, 2021
    Assignee: Wells Fargo Bank, N.A.
    Inventor: Alicia Moore
  • Patent number: 11055738
    Abstract: Systems and methods for obtaining non-customer lead information include displaying an initial screen on an ATM operated by a financial institution. The method may include authenticating the user at the ATM and determining the user is a non-customer of the financial institution operating the ATM. The method further includes presenting an offer to the non-customer on the ATM and receiving a response from the non-customer relating to the lead offer presented, wherein the response contains non-customer lead information provided by the non-customer. The method may further include transferring the response containing the non-customer lead information to the financial institution computing system.
    Type: Grant
    Filed: June 16, 2014
    Date of Patent: July 6, 2021
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Darren Goetz, Nahal Agahi, Alicia Moore, Elizabeth Schrag
  • Patent number: 10949937
    Abstract: Techniques are described that provide a centralized system to coordinate the disparate teams involved in settling or reconciling the affairs of a given estate. These techniques provide a centralized estate resource system (ERS) to create, manage, track, and coordinate task checklists and actions for each of the teams including interactions between teams. The ERS may assign specific personnel within each team to a given estate, send notifications and warnings to appropriate team members when tasks are due or complete, and facilitate messaging between team members to communicate when information is needed or has become available. The ERS may provide updated status and information across teams without violating privacy or security regulations, as may be the case with email, text messages, or voice messages. In addition, the ERS may provide a centralized repository for information, thus avoiding repeated queries for the same information and documents to the decedent's representative.
    Type: Grant
    Filed: October 31, 2016
    Date of Patent: March 16, 2021
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Mary Ann Watt Lagnese, Margaret Melchior, Scott Stout, Adam Davis, Catalina Johnson, Paige Wilbur, Alicia Moore
  • Patent number: 10467843
    Abstract: Apparatus and methods relating to a counter recycling device are described. The counter recycling device may contain a receiving pocket, a counter mechanism, an escrow section, and an escrow door. The receiving pocket is configured to accept currency and is connected to the counter mechanism. The counter mechanism may be configured to count the currency inserted into the receiving pocket. The counter recycling device may also include an escrow section, which may be configured to collect and hold the currency in a secure area. Additionally, the counter recycling device may include an escrow door configured to enclose the escrow section on a face of the counter recycling device, the escrow door being transparent and allowing currency within the escrow section to be viewable when the escrow door is in a closed position.
    Type: Grant
    Filed: December 12, 2014
    Date of Patent: November 5, 2019
    Assignee: WELLS FARGO BANK, N.A.
    Inventor: Alicia Moore
  • Publication number: 20160232756
    Abstract: Systems and methods of conditioning received paper currency are described. The system includes a bill input configured to receive paper currency bills. The system further includes a cassette configured to store received paper currency bills. The system includes a transport mechanism coupled to the bill input and the cassette, the transport mechanism is configured to transport received paper currency bills from the bill input to the cassette. The system further includes a heating element coupled to the transport mechanism or the cassette, the heating element configured to heat the paper currency bills.
    Type: Application
    Filed: December 12, 2014
    Publication date: August 11, 2016
    Inventor: Alicia Moore