Abstract: Described is a method, system, and computer program product for generating customized documents. A document template is provided, where the document template includes a place holder and a section holder. A directional graph is provided for collecting information from an end-user, where the information collected is related to the place holder and section holder of the document template for creating a customized document. Information is collected from the end-user, and a transformation engine merges the information collected from the end-user with the document template to create a customized document.

Abstract: A method of correlating at least one data element used by at least one step of a business activity with an instance of said business activity, includes the steps of creating a unique identifier which is distinct from the data element, creating a data table of the data element associated to the unique identifier, identifying the data element used within the step, and correlating the step with the desired instance of said business activity utilizing the data element within the step, compiling a summary of the instance of the business activity and utilizing the summary to analyze the instance of the business activity.

Abstract: A method of correlating at least one data element used by at least one step of a business activity with an instance of said business activity, includes the steps of creating a unique identifier which is distinct from the data element, creating a data table of the data element associated to the unique identifier, identifying the data element used within the step, and correlating the step with the desired instance of said business activity utilizing the data element within the step, compiling a summary of the instance of the business activity and utilizing the summary to analyze the instance of the business activity.

Abstract: A method of monitoring business activities using a computer including the capture of event data for those business activities, correlation of that captured event data to a particular transaction, storage of that transaction data and calculating and providing metrics based upon event and transaction data.

Abstract: A method of modeling business activities using a computer including the capture of event data for those business activities. Automatic modeling of business activities and playback of completed transactions or events may also be done.

Abstract: A method and apparatus for determining when the final event in an instance of a business activity has occurred, correlating each event with the instance of a business activity, creating evaluative data based upon each event and each instance of a business activity and saving the data associated with each instance of a business activity.