Patents by Inventor Alyssa Rae Thomas

Alyssa Rae Thomas has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20210217011
    Abstract: A method for automatically processing an online return request including receiving a refund request from an electronic device of a user for returning an item previously purchased as part of a store. The method further can include processing a refund solution based on the refund request. The method can process the refund solution by: (a) determining a returnable status of the item; (b) when the returnable status for the item is negative, returning a rejection decision to the electronic device; and/or (c) when the returnable status for the item is positive: (i) generating a cost-benefit analysis result; (ii) when the cost-benefit analysis result is negative, processing the refund request by returning a return amount to the user for the item; and/or (iii) when the cost-benefit analysis result is positive, providing an authorization for a return of the item in order for the user to receive the return amount. Other embodiments are disclosed.
    Type: Application
    Filed: March 25, 2021
    Publication date: July 15, 2021
    Applicant: Walmart Apollo, LLC
    Inventors: Alyssa Rae Thomas, Ridhima Kaur Arora, Vidyanand Krishnan
  • Patent number: 10977660
    Abstract: A system can include one or more processors and non-transitory computer-readable media storing computing instructions configured to run on the one or more processors and perform a method for automatically processing an online return request. The method performed by the system can receive a refund request from a user computer used by a customer of a grocery store, the refund request for returning a grocery item (a) previously purchased as part of a transaction of the grocery store and (b) paid for by a payment method via the transaction; and process a refund solution based on the transaction and the grocery item. In this system, the method can process the refund solution by determining a returnable status of the grocery item according to one or more returnability rules dynamically generated by a machine learning model. If the returnable status of the grocery item is negative, the method performed by this system can deny the return request.
    Type: Grant
    Filed: January 31, 2019
    Date of Patent: April 13, 2021
    Assignee: WALMART APOLLO, LLC
    Inventors: Alyssa Rae Thomas, Ridhima Kaur Arora, Vidyanand Krishnan
  • Publication number: 20200250671
    Abstract: A system can include one or more processors and non-transitory computer-readable media storing computing instructions configured to run on the one or more processors and perform a method for automatically processing an online return request. The method performed by the system can receive a refund request from a user computer used by a customer of a grocery store, the refund request for returning a grocery item (a) previously purchased as part of a transaction of the grocery store and (b) paid for by a payment method via the transaction; and process a refund solution based on the transaction and the grocery item. In this system, the method can process the refund solution by determining a returnable status of the grocery item according to one or more returnability rules dynamically generated by a machine learning model. If the returnable status of the grocery item is negative, the method performed by this system can deny the return request.
    Type: Application
    Filed: January 31, 2019
    Publication date: August 6, 2020
    Applicant: Walmart Apollo, LLC
    Inventors: Alyssa Rae Thomas, Ridhima Kaur Arora, Vidyanand Krishnan