Abstract: Conference recording is carried out by identifying a virtual conference operated by a conferencing system connected to a communications network. A virtual participant process executing in a processor is registered with the conferencing system as a co-participant in the virtual conference. Information streams produced by the human participants are recorded and distributed with the virtual participant process.

Abstract: Conference recording is carried out by identifying a virtual conference operated by a conferencing system connected to a communications network. A virtual participant process executing in a processor is registered with the conferencing system as a co-participant in the virtual conference. Information streams produced by the human participants are recorded and distributed with the virtual participant process.

Abstract: Conference recording is carried out by identifying a virtual conference operated by a conferencing system connected to a communications network. A virtual participant process executing in a processor is registered with the conferencing system as a co-participant in the virtual conference. Information streams produced by the human participants are recorded and distributed with the virtual participant process.

Abstract: Conference recording is carried out by identifying a virtual conference operated by a conferencing system connected to a communications network. A virtual participant process executing in a processor is registered with the conferencing system as a co-participant in the virtual conference. Information streams produced by the human participants are recorded and distributed with the virtual participant process.

Abstract: A system for assigning human resources to service tasks. A long term forecasting module enables one or more users simultaneously working on that module to assign tasks that should be fulfilled in the each specific region, based on analysis of past demand and actual service operations. A mid-term planning module enables one or more users simultaneously working on that module to roughly allocate resources to fulfill actual future tasks and expected task demands. A short-term scheduling module enables one or more users simultaneously working on that module to roughly allocate specific human resources to fulfill actual tasks. A coordination module immediately propagates any change in the parameters of the human resource assignments resulting at any one of the forecasting, planning or scheduling modules to effect the other two modules.

Abstract: A system for assigning human resources to service tasks. A long term forecasting module enables one or more users simultaneously working on that module to assign tasks that should be fulfilled in the each specific region, based on analysis of past demand and actual service operations. A mid-term planning module enables one or more users simultaneously working on that module to roughly allocate resources to fulfill actual future tasks and expected task demands. A short-term scheduling module enables one or more users simultaneously working on that module to roughly allocate specific human resources to fulfill actual tasks. A coordination module immediately propagates any change in the parameters of the human resource assignments resulting at any one of the forecasting, planning or scheduling modules to effect the other two modules.

Abstract: A system for assigning human resources to service tasks. A long term forecasting module enables one or more users simultaneously working on that module to assign tasks that should be fulfilled in the each specific region, based on analysis of past demand and actual service operations. A mid-term planning module enables one or more users simultaneously working on that module to roughly allocate resources to fulfill actual future tasks and expected task demands. A short-term scheduling module enables one or more users simultaneously working on that module to roughly allocate specific human resources to fulfill actual tasks. A coordination module immediately propagates any change in the parameters of the human resource assignments resulting at any one of the forecasting, planning or scheduling modules to effect the other two modules.