Abstract: System and method comprising: collecting, using automated data collection, data about a plurality of opportunities that include historic opportunities and at least one current opportunity; performing matrix factorization to compute, based on the collected data, an approximated interaction matrix that includes predictions for a set of dynamic variables for the current opportunity; and outputting a recommendation of one or more actions for achieving the milestone for the current opportunity based on the predictions for the set of the dynamic variables for the current opportunity.

Abstract: Processing system for evaluating a customer opportunity based on multiple metrics, including automated tracking of communications activities with a customer, to determine when the customer opportunity has reached a defined milestone.

Abstract: Method for analyzing data in respect of one or more opportunities, comprising: receiving, from one or more storage devices: (A) account team member data that: (i) identifies a group of contacts that have been identified as participating in a target opportunity; and (B) enterprise team member data that: identifies a group of users that have been identified as participating in the target opportunity. The account team member data and the enterprise team member data is processed using a predefined model to assign a current multi-thread score to the target opportunity, the current multi-thread score being indicative of a suitability of the combined membership of the group of contacts and the group of users.