Abstract: A plurality of different virtualization system images are configured for deployment to a plurality of nodes in heterogeneous environments. Individual ones of the virtualization system images are configured such that once deployed, the nodes form a computer cluster having a storage pool that is shared across the nodes. When configuring the virtualization system images, information that describes the heterogeneous computing environments is accessed, and constraints pertaining the heterogeneous computing environments are reconciled in advance of configuring the different virtualization system images. A common subnet across the heterogeneous environments is established. The plurality of different virtualization system images are configured to access the common subnet once deployed. The common subnet serves as a storage I/O communication path over which a cluster-wide storage pool is implemented.

Abstract: A system and method are provided for reviewing and updating a subscriber's telecommunications services using a graphical user interface via multiple data networks. A data message is received at an intelligent peripheral from the graphical user interface via at least one of the data networks. The data message indicates a subscriber's desired update to a selected service. The data message is converted into a protocol compatible with a service control point. The converted data message is identical to a data message that the intelligent peripheral would create if the subscriber had entered the desired update via an interactive voice response system. The converted data message is transmitted to the service control point, which updates the service in accordance with the subscriber's update. Thus, the service is updated substantially contemporaneously with the request. Moreover, the subscriber retains the ability to update and review service data via the interactive voice response.