Abstract: A method and apparatus for providing a system monitoring service to customers. The method may include identifying a new customer based on data received from a reseller, storing data pertaining to this customer in a database, and registering the customer with a system monitoring service. The method may further include tracking the usage of the system monitoring service by the customer, calculating a fee for the usage of the system monitoring service by the customer over a predefined time interval, and then generating a bill for the calculated fee that covers the predefined time interval, where interactions between the customer and the reseller terminate once the customer is registered with the system monitoring service.

Abstract: A method and apparatus for imaging a network monitor. In one embodiment, the method includes receiving information concerning a customer network to be monitored by a network monitor, and selecting a bootable image for the network monitor using the network information. The bootable image contains network monitoring software and an operating system, and can be booted on any computing device of the customer network. The method further includes providing the bootable image of the network monitor to a requester, and then receiving a fixed IP address of the network monitor from a computing device on the customer network that is designated to host the network monitor.

Abstract: A method and apparatus for imaging a network monitor. In one embodiment, the method includes receiving information concerning a customer network to be monitored by a network monitor, and selecting a bootable image for the network monitor using the network information. The bootable image contains network monitoring software and an operating system, and can be booted on any computing device of the customer network. The method further includes providing the bootable image of the network monitor to a requester, and then receiving a fixed IP address of the network monitor from a computing device on the customer network that is designated to host the network monitor.

Abstract: A method and apparatus for providing a system monitoring service to customers. The method may include identifying a new customer based on data received from a reseller, storing data pertaining to this customer in a database, and registering the customer with a system monitoring service. The method may further include tracking the usage of the system monitoring service by the customer, calculating a fee for the usage of the system monitoring service by the customer over a predefined time interval, and then generating a bill for the calculated fee that covers the predefined time interval, where interactions between the customer and the reseller terminate once the customer is registered with the system monitoring service.