Abstract: The present invention extends to methods, systems, and computer program products for delivering customer specified receipt types at checkout. A customer specifies receipt delivery preferences at a mobile device (e.g., specifying delivery of a digital receipt and/or a paper receipt at checkout). The mobile device sends the customer's receipt delivery preferences to a receipt preferences database server for storage in a receipt preferences database. During a sales transaction, a point-of-sale (“POS”) system refers to the receipt preferences database (or a relevant portion thereof) to access the customer's receipt delivery preferences. Based on the customer's receipt delivery preferences, the point-of-sale (“POS”) system delivers appropriate types of receipts (e.g. digital and/or paper) to the customer.

Abstract: The present invention extends to methods, systems, and computer program products for searching digital receipts at a mobile device. A customer mobile device receives and stores one or more digital receipts. The one or more digital receipts correspond to transactions conducted with a merchant. A user can select search criteria for searching stored digital receipts. The search criteria can be applied to stored digital receipts. Any stored digital receipts that satisfy the search criteria can be returned for display. In some embodiments, search criteria are selected to search for digital receipts associated with a specified payment method, such as, for example, cash, check, credit card, debit card, gift card, etc. In other embodiments, search criteria are selected to search for digital receipts having a purchase date within a specified purchase date range.

Abstract: The present invention extends to methods, systems, and computer program products for searching digital receipts at a mobile device. A customer mobile device receives and stores one or more digital receipts. The one or more digital receipts correspond to transactions conducted with a merchant. A user can select search criteria for searching stored digital receipts. The search criteria can be applied to stored digital receipts. Any stored digital receipts that satisfy the search criteria can be returned for display. In some embodiments, search criteria are selected to search for digital receipts associated with a specified payment method, such as, for example, cash, check, credit card, debit card, gift card, etc. In other embodiments, search criteria are selected to search for digital receipts having a purchase date within a specified purchase date range.

Abstract: The present invention extends to methods, systems, and computer program products for arranging digital receipt items at a mobile device. A customer's digital receipts are stored at a mobile device. Receipt items are accessed from one or more stored digital receipts. Each receipt item includes item information for a purchased item. The plurality of receipt items are displayed in a first display arrangement at a display of the mobile device. A user request is received to change the first display arrangement. The user request includes arrangement criteria indicating how the plurality of receipt items is to be rearranged for display. In response to the user request, a second display arrangement is formed in accordance with the arrangement criteria. The plurality of receipt items are displayed in the second display arrangement at the display.

Abstract: A method for comparing pricing of selected products over a certain period of time is disclosed. The method may begin with completing, by a computer system, a plurality of transactions between a first business and a particular customer. The plurality of transactions may comprise the purchase, by the particular customer, of a plurality of goods from the first business. The method may further including recording, by the computer system, an actual cost charged the particular customer for the plurality of goods. The computer system may also calculate a first hypothetical cost reflecting what the particular customer would have been charged for the plurality of goods had the plurality of goods been purchased from a second business. Accordingly, the computer system may generate a comparison between the actual cost and the first hypothetical cost and present the comparison to the particular customer.

Abstract: Systems and methods are disclosed for determining a set of substitutes to recommend to a user. In some embodiments, a method includes receiving an item from a remote computing device the item being indicative of a product sold by a retailer. The method also includes determining one or more potential substitutes for the product based on the item, wherein a plurality of attributes are associated with each potential substitute, including a substitute cost corresponding to the potential substitute and a substitution weight corresponding to the potential substitute. The method also includes for each of the one or more potential substitutes, determining a score of the potential substitute based on the plurality of attributes associated with the potential substitute. The method further includes determining a set of recommended substitutes based on the scores and providing the set of recommended substitutes to the remote computing device.

Abstract: A method is disclosed for determining a customer's proximity to a checkout register at a store. A mobile electronic device with mobile self-checkout software thereon may record and analyze ambient noise to determine when a customer is in a checkout line as well as to track the customer's progress through the checkout line. The mobile self-checkout software may present information to the customer according to the customer's position in the checkout line. The type and nature of the information presented to the customer may be changed according to the customer's distance from the checkout terminal as well as how quickly the customer is approaching the terminal. The software may provide detailed data about the shopping and checkout experience. This information may be correlated to customer satisfaction and used identify particular strengths and weaknesses in the shopping experience offered by a store.

Abstract: The present invention extends to methods, systems, and computer program products for translating digital receipts between written languages. In response to a user request, digital receipts (e.g., for retail sales transactions) can be translated from a first written language to a second written language. Translated digital receipts can be presented on a display at a mobile device. Translation can be handled at a receipt data server or at the mobile device. Translation can be performed locally or can be referred to a translation server. Digital receipts can be translated from and/or to any of a variety of different written languages.

Abstract: A method for using receipt data within a social network is disclosed. The method may include obtaining, by a computer system, access to a computer-hosted social networking service. The computer system may also obtain access to receipt data documenting one or more purchases made by a first human user of the social networking service. The receipt data may be classified. Based at least in part on the classifications produced, the computer system may generate one or more recommendations for gifts for the first human user. Accordingly, the computer system may present, via the social networking service, the one or more recommendations to a second human user of the social networking service.

Abstract: Systems and methods are disclosed for determining a set of substitutes to recommend to a user. In some embodiments, a method includes receiving a product indicator from a remote computing device, with the product indicator being indicative of a brand of a product sold by a retailer. The method also includes determining one or more potential substitutes for the product based on the product indicator, wherein a plurality of attributes are associated with each potential substitute, including a substitute cost corresponding to the potential substitute and a substitution weight corresponding to the potential substitute. The method also includes for each of the one or more potential substitutes, determining a score of the potential substitute based on the plurality of attributes associated with the potential substitute. The method further includes determining a set of recommended substitutes based on the scores and providing the set of recommended substitutes to the remote computing device.

Abstract: A method is disclosed for determining a customer's progress through a checkout line at a store and for correlating customer satisfaction thereto. A mobile electronic device with mobile self checkout software thereon may record and analyze ambient noise to determine when a customer is in a checkout line as well as to track the customer's progress through the checkout line. The software may provide detailed data about the shopping and checkout experience. This information may be correlated to customer satisfaction and used identify particular strengths and weaknesses in the shopping experience offered by a store.

Abstract: A computer-implemented method is disclosed for motivating customer participation in an electronic receipt program. Within the method, a point-of-sale transaction may be initiated. The transaction may involve a computer system comprising a point-of-sale system and a customer possessing a mobile computing device. The computer system may generate receipt data documenting the transaction and deliver the receipt data to the mobile computing device in electronic format. The computer system may further determine an amount of paper saved by delivering the receipt data in electronic format rather than as a paper receipt and pass the amount to the mobile computing device.

Abstract: A method is disclosed for authenticating and enabling returns at a physical store location and based off of an electronic receipt. The electronic receipt may be viewed on a mobile electronic device with electronic receipts software thereon. The electronic receipts software may use machine readable codes to verify whether a customer is present at a returns terminal at a physical store location. More particularly, the electronic receipts software may contain a bar code reader module and use the camera of the mobile electronic device to capture a machine readable code such as a bar code or QR code. The electronics receipts software may recover data from the machine readable code which identifies the store, retail location, etc. This information may be compared against known values to determine that the customer is present at a returns terminal.

Abstract: The present invention extends to methods, systems, and computer program products for auditing in-store sales transactions when a digital receipt is issued. A receipt application server formulates a digital receipt from digital receipt data received from a POS system. The digital receipt is sent from the receipt application server to an auditor mobile device at the location of the POS system. A human auditor can view the digital receipt during an in-store audit. In some embodiments, one or both of the receipt application server and the auditor mobile device reorder receipt entries so that items having specified characteristics are presented more prominently on a display. For example, receipt entries can be re-ordered such that higher profit margin items, bulkier items, or more likely to be stolen items are presented more prominently. As such, a human auditor is more likely to expressly audit these types of items.

Abstract: The present invention extends to methods, systems, and computer program products for delivering customer specified receipt types at checkout. A customer specifies receipt delivery preferences at a mobile device (e.g., specifying delivery of a digital receipt and/or a paper receipt at checkout). The mobile device sends the customer's receipt delivery preferences to a receipt preferences database server for storage in a receipt preferences database. During a sales transaction, a point-of-sale (“POS”) system refers to the receipt preferences database (or a relevant portion thereof) to access the customer's receipt delivery preferences. Based on the customer's receipt delivery preferences, the point-of-sale (“POS”) system delivers appropriate types of receipts (e.g. digital and/or paper) to the customer.

Abstract: The present invention extends to methods, systems, and computer program products for delivering customer specified receipt types at checkout. A customer specifies receipt delivery preferences at a mobile device (e.g., specifying delivery of a digital receipt and/or a paper receipt at checkout). The mobile device sends the customer's receipt delivery preferences to a receipt preferences database server for storage in a receipt preferences database. During a sales transaction, a point-of-sale (“POS”) system refers to the receipt preferences database (or a relevant portion thereof) to access the customer's receipt delivery preferences. Based on the customer's receipt delivery preferences, the point-of-sale (“POS”) system delivers appropriate types of receipts (e.g. digital and/or paper) to the customer.

Abstract: A method is disclosed for authenticating and enabling returns at a physical store location and based off of an electronic receipt. The electronic receipt may be viewed on a mobile electronic device with electronic receipts software thereon. The electronic receipts software may use sound recordings to verify whether a customer is present at a returns terminal at a physical store location. The electronic receipts software may recode particular sounds or ambient noise at a returns POS terminal and analyze and compare this sound recording against known sounds to determine whether a customer is present at a returns POS terminal. The electronic returns software may prevent the customer from accessing returns features if the customer is not at a returns terminal and allow the customer to access returns features if the customer is at a returns terminal.

Abstract: A method is disclosed for authenticating and enabling returns at a physical store location and based off of an electronic receipt. The electronic receipt may be viewed on a mobile electronic device with electronic receipts software thereon. The electronic receipts software may use machine readable codes to verify whether a customer is present at a returns terminal at a physical store location. More particularly, the electronic receipts software may contain a bar code reader module and use the camera of the mobile electronic device to capture a machine readable code such as a bar code or QR code. The electronics receipts software may recover data from the machine readable code which identifies the store, retail location, etc. This information may be compared against known values to determine that the customer is present at a returns terminal.

Abstract: A method is disclosed for transferring receipt data to a computing device corresponding to a customer. The method may include initiating a transaction at a point-of-sale system. During the transaction, a computer system comprising the point-of-sale system, may collect receipt data documenting the transaction. The computer system may generate a barcode unique to the transaction and comprising encoded data. Once the transaction has been completed, the computer system may present the barcode to the customer. This may be done via a printed receipt, a customer-facing display, or the like. Using the encoded data, the computer system may deliver the receipt data to a computing device in the possession of the customer. For example, the encoded data may comprise the receipt data. Alternatively, the encoded data may comprise a URL directing the computing device to a resource system from which the receipt data may be downloaded.

Abstract: A method is disclosed for transferring receipt data to a computing device corresponding to a customer. The method may include initiating a transaction at a point-of-sale system. During the transaction, a computer system comprising the point-of-sale system, may identify a computing device corresponding to a customer associated with the transaction. Once the transaction has been completed, the computer system may direct a push notification to the computing device. In response to the push notification, the computer system may receive a request for receipt data documenting the transaction. Accordingly, the computer system may provide the receipt data to the computing device.