Abstract: An apparatus for remote support of autonomous operation of a vehicle includes a processor that is configured to perform a method including receiving a request for a trip through a transportation network, wherein the trip includes a first travel portion from a first location to a second location, and a second travel portion from the second location to a third location. Each of the first travel portion and the second travel portion is associated with a different service such that a first payload of the first travel portion is different from a second payload of the second travel portion. The method also includes determining, based on the request, a route for the trip from the first location to the second location, and from the second location to the third location, and performing a validation process that confirms a presence of cargo in the first payload and/or the second payload.

Abstract: A curb management system for a host vehicle includes a sensor, an electronic controller, and a wireless communication system. The sensor is configured to detect information relating to a presence of a parked vehicle along a curb of a road. The electronic controller is configured to determine curb management information based on the information detected by the sensor. The wireless communication system is configured to transmit the curb management information to a remote server and to receive a predicted curb availability from the remote server.

Abstract: An apparatus for remote support of autonomous operation of a vehicle includes a processor that is configured to perform a method including receiving, from a vehicle traversing a driving route from a start point to an end point at a destination, an assistance request signal identifying an inability of the vehicle at the destination to reach the end point, generating a first map display including a representation of a geographical area and the vehicle within the geographical area, receiving, from the vehicle, sensor data from one or more sensing devices of the vehicle, generating a remote support interface including the first map display and the sensor data, and transmitting instruction data to the vehicle that includes an alternative end point at the destination responsive to an input signal provided to the remote support interface.

Abstract: A remote system for an autonomous vehicle, includes a receiver, a controller, and a display device. The receiver is configured to receive road information. The controller is programmed to receive input related to the road information and create a supervision zone when the road information impacts road drivability. The display device is disposed at a control center area and configured to display a visual indication on a map of the supervision zone.

Abstract: A method of exception handing for an autonomous vehicle (AV) includes identifying an exception situation; identifying relevant sensors for the exception situation; identifying relevant tools to the exception situation, the relevant tools usable by a tele-operator to resolve the exception situation; and presenting, on a display of the tele-operator, data from the relevant sensors and the relevant tools.

Abstract: An autonomous vehicle service system having a display device, a receiver, and a controller. The receiver is configured to receive transmitted data from an autonomous vehicle related to status of the autonomous vehicle and information from a third party related to road conditions. The controller is programmed to monitor the transmitted data related to the status of the autonomous vehicle and the road conditions, determine when the autonomous vehicle requires assistance based on the transmitted data, and, when the autonomous vehicle requires assistance, cause information related to the autonomous vehicle to be displayed on the display device.

Abstract: An autonomous vehicle service system having a display device, a receiver, and a controller. The receiver is remote from an autonomous vehicle and configured to receive transmitted data from a third party and the autonomous vehicle. The controller is configured to monitor the transmitted data related to the status of the autonomous vehicle, and cause information related to the autonomous vehicle to be displayed on the display device, the controller further configured to enable the autonomous vehicle service system to be accessed by the third party so as to be capable of forming and updating a supervision zone to restrict access to an area by the autonomous vehicle.

Abstract: A method for performing a pickup/drop-off at a location includes providing, to an autonomous vehicle (AV), a parameter value of a parameter associated with the pickup/drop-off. The AV executes the pickup/drop-off according to the parameter value. After the pickup/drop-off is executed, feedback related to the parameter is received from a customer and from a tele-operator. The method also includes identifying other world objects present at the location during the pickup/drop-off and generating an optimized parameter value for executing the pickup/drop-off using the parameter value, the customer feedback, the tele-operator feedback, and other world objects.

Abstract: An apparatus for remote support of autonomous operation of a vehicle includes a processor that is configured to perform a method including receiving, from a vehicle traversing a driving route from a start point to an end point at a destination, an assistance request signal identifying an inability of the vehicle at the destination to reach the end point, generating a first map display including a representation of a geographical area and the vehicle within the geographical area, receiving, from the vehicle, sensor data from one or more sensing devices of the vehicle, generating a remote support interface including the first map display and the sensor data, and transmitting instruction data to the vehicle that includes an alternative end point at the destination responsive to an input signal provided to the remote support interface.

Abstract: A method for responding to a public safety alert includes receiving an indication of the public safety alert, wherein the public safety alert comprising a description of a wanted road user; identifying, using sensors of an autonomous vehicle (AV) and in response to the public safety alert, road users; and, in response to determining that an identified road user matches the wanted road user, notifying an authority of the match. A method for road incident reporting by an AV includes identifying road users based on sensor data of the AV; associating respective hypotheses with each of the road users; and, in response to determining that a threshold number of the road users are not proceeding according to at least one of the respective hypotheses, sending a notification indicating a potential traffic issue at a zone of the road users.

Abstract: A method of exception handing for an autonomous vehicle (AV) includes identifying an exception situation; identifying relevant sensors for the exception situation; identifying relevant tools to the exception situation, the relevant tools usable by a tele-operator to resolve the exception situation; and presenting, on a display of the tele-operator, data from the relevant sensors and the relevant tools.

Abstract: A method for pickup/drop-off at a location includes providing, to a first autonomous vehicle (AV), a parameter value of a parameter associated with the pickup/drop-off; executing, by the first autonomous vehicle (AV), the pickup/drop-off according to the parameter value; receiving a customer feedback related to the parameter; receiving a tele-operator feedback related to the parameter; identifying other world objects at the location; and generating an optimized parameter value for executing the pickup/drop-off. Generating the optimized parameter value uses the parameter value, the customer feedback, the tele-operator feedback, and other world objects.

Abstract: On-demand travel through a transportation network is achieved by receiving, via a communication device, a request for a trip through the network using a vehicle. The request includes criteria for the trip and a goal for the trip, the criteria identifying a target duration of the trip, a starting location of the trip, and an ending location of the trip, and the goal is other than reaching the ending location from the starting location using a shortest time or a shortest distance. Based on the request; a route for the trip between the starting and ending locations is determined that has a predicted duration no greater than the target duration. The route includes a waypoint between the starting and ending locations determined based on the goal of the trip, and the route is transmitted, via the communication device, to a source of the request for traveling the route.

Abstract: An apparatus for remote support of autonomous operation of a vehicle includes a processor that is configured to perform a method including receiving a request for a trip through a transportation network, wherein the trip includes a first travel portion from a first location to a second location, and a second travel portion from the second location to a third location. Each of the first travel portion and the second travel portion is associated with a different service such that a first payload of the first travel portion is different from a second payload of the second travel portion. The method also includes determining, based on the request, a route for the trip from the first location to the second location, and from the second location to the third location, and performing a validation process that confirms a presence of cargo in the first payload and/or the second payload.

Abstract: A remote system for an autonomous vehicle, includes a receiver, a controller, and a display device. The receiver is configured to receive road information. The controller is programmed to receive input related to the road information and create a supervision zone when the road information impacts road drivability. The display device is disposed at a control center area and configured to display a visual indication on a map of the supervision zone.

Abstract: An autonomous vehicle service system having a display device, a receiver, and a controller. The receiver is configured to receive transmitted data from an autonomous vehicle related to status of the autonomous vehicle and information from a third party related to road conditions. The controller is programmed to monitor the transmitted data related to the status of the autonomous vehicle and the road conditions, determine when the autonomous vehicle requires assistance based on the transmitted data, and, when the autonomous vehicle requires assistance, cause information related to the autonomous vehicle to be displayed on the display device.