Abstract: The disclosure relates generally to methods and systems for optimizing performance of enterprise operations using maturity assessment. Existing enterprise operations maturity assessment frameworks are inefficient and lack comprehensive and integrated coverage of all three layers of the enterprise operations. The present disclosure computes or assesses a maturity score of the enterprise operation on a predefined maturity scale. The maturity score of the enterprise operation is determined based on responses to a set of evaluators which are described as the key performance indicators for a given enterprise operation. The enterprise operation maturity assessment outcomes comprise of current overall enterprise operation maturity score, benchmarks for key performance indicators, and a subset of recommended solutions to achieve improved maturity levels.

Abstract: Method and system described herein relate to assessment of maturity of a business process. In one implementation, the method comprises obtaining business objectives of the business process, obtaining performance metrics of the business process based on the business objectives, evaluating a practice maturity score based on practices attributes for a current state of the business process, evaluating a performance maturity score based on performance attributes for the current state of the business process, and analyzing the practice maturity score and the performance maturity score with respect to each other. The practice attributes are based on the business objectives and the performance metrics and are at least one from people-related practices, process-related practices, technology-related practices and control-related practices.