Abstract: A method and apparatus for incentivizing a user to update a device is provided herein. During operation, an update manager will determine a past history of performance problems specific to the device that needs updating. The device manager will also determine problems fixed with the update. A personalized message that mentions the past history of performance problems that are fixed with the update will be provided to the user along with a request to update the device.

Abstract: A retainer includes a main body having a top wall, a first side wall, a second side wall spaced opposite the first side wall, a front wall, and a rear wall spaced opposite the front wall along a longitudinal axis. The walls define an interior cavity sized and shaped to receive an accessory plug. The front wall defines a front opening that extends into the interior cavity and is sized and shaped to receive a portion of a cable. The front wall also includes a first hook and a second hook each positioned below the front opening. The rear wall includes a third hook extending forward into the interior cavity. The retainer is moved forward linearly, and parallel to the longitudinal axis, to secure the hooks to a portable communications device.

Abstract: An adjustment assembly includes an adjustment knob configured to be rotated about an axis, a potentiometer, and an adapter configured to be disposed between and coupled to both the adjustment knob and the potentiometer. The adapter is configured to be rotated about the axis to move the potentiometer from a first position along the axis to a second position along the axis.

Abstract: A method and apparatus for distinguishing momentary loss of battery contact from a battery undervoltage condition in a portable device sense the current into the portable device from the battery, and when the current drops to a level indicating that contact with the battery has been lost, the portable device is allowed to operate at a lower voltage than a nominal undervoltage limit of the battery until contact is resumed.

Abstract: A method and apparatus for distinguishing momentary loss of battery contact from a battery undervoltage condition in a portable device sense the current into the portable device from the battery, and when the current drops to a level indicating that contact with the battery has been lost, the portable device is allowed to operate at a lower voltage than a nominal undervoltage limit of the battery until contact is resumed.