Patents by Inventor Berry Belcher

Berry Belcher has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11989768
    Abstract: There are provided systems and methods for dynamically rendered interface elements during online chat sessions. A user may engage in online communications with another user, such as a communication session between a customer and a customer representative or agent of a merchant. During this communication session, the agent may navigate to particular data on the agent's device, which may be desirable to provide to the customer. For example, the agent may view a particular item of interest to the customer. An application programming interface of the merchant may detect one or more actions or calls associated with this data and may dynamically provide an interface element to transmit data displayed on the agent's device to the customer's device during the communication session. The customer may view a dynamically rendered interface element that allows for processing data during the communication session with the agent.
    Type: Grant
    Filed: August 22, 2022
    Date of Patent: May 21, 2024
    Assignee: PAYPAL, INC.
    Inventors: Berry Belcher, Ragunath Jayabalakrishnan, Vamsikrishna Sanisetty
  • Publication number: 20230084311
    Abstract: There are provided systems and methods for dynamically rendered interface elements during online chat sessions. A user may engage in online communications with another user, such as a communication session between a customer and a customer representative or agent of a merchant. During this communication session, the agent may navigate to particular data on the agent's device, which may be desirable to provide to the customer. For example, the agent may view a particular item of interest to the customer. An application programming interface of the merchant may detect one or more actions or calls associated with this data and may dynamically provide an interface element to transmit data displayed on the agent's device to the customer's device during the communication session. The customer may view a dynamically rendered interface element that allows for processing data during the communication session with the agent.
    Type: Application
    Filed: August 22, 2022
    Publication date: March 16, 2023
    Inventors: Berry Belcher, Ragunath Jayabalakrishnan, Vamsikrishna Sanisetty
  • Patent number: 11423463
    Abstract: There are provided systems and methods for dynamically rendered interface elements during online chat sessions. A user may engage in online communications with another user, such as a communication session between a customer and a customer representative or agent of a merchant. During this communication session, the agent may navigate to particular data on the agent's device, which may be desirable to provide to the customer. For example, the agent may view a particular item of interest to the customer. An application programming interface of the merchant may detect one or more actions or calls associated with this data and may dynamically provide an interface element to transmit data displayed on the agent's device to the customer's device during the communication session. The customer may view a dynamically rendered interface element that allows for processing data during the communication session with the agent.
    Type: Grant
    Filed: December 31, 2019
    Date of Patent: August 23, 2022
    Assignee: PAYPAL, INC.
    Inventors: Berry Belcher, Ragunath Jayabalakrishnan, Vamsikrishna Sanisetty
  • Publication number: 20210201380
    Abstract: There are provided systems and methods for dynamically rendered interface elements during online chat sessions. A user may engage in online communications with another user, such as a communication session between a customer and a customer representative or agent of a merchant. During this communication session, the agent may navigate to particular data on the agent's device, which may be desirable to provide to the customer. For example, the agent may view a particular item of interest to the customer. An application programming interface of the merchant may detect one or more actions or calls associated with this data and may dynamically provide an interface element to transmit data displayed on the agent's device to the customer's device during the communication session. The customer may view a dynamically rendered interface element that allows for processing data during the communication session with the agent.
    Type: Application
    Filed: December 31, 2019
    Publication date: July 1, 2021
    Inventors: Berry Belcher, Ragunath Jayabalakrishnan, Vamsikrishna Sanisetty