Patents by Inventor Bhaskar THADISETTY

Bhaskar THADISETTY has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • ANALYZING MONITORING SYSTEM EVENTS USING NATURAL LANGUAGE PROCESSING (NLP)
    Publication number: 20230334258
    Abstract: A language device is described. A language device includes processing circuitry configured to: determine an urgency level of a message based at least in part on a natural language processing (NLP) model; determine a priority of an event associated with the message based at least in part on the urgency level; and order the message relative to a plurality of other messages in a customer queue based at least in part on the priority of the event associated with the message.
    Type: Application
    Filed: June 20, 2023
    Publication date: October 19, 2023
    Inventors: Bhaskar THADISETTY, Patrick BLACK, Connor MCNABOE, Gary FRIAR
  • Analyzing monitoring system events using natural language processing (NLP)
    Patent number: 11734518
    Abstract: A language device is described. A language device includes processing circuitry configured to: determine an urgency level of a message based at least in part on a natural language processing (NLP) model; determine a priority of an event associated with the message based at least in part on the urgency level; and order the message relative to a plurality of other messages in a customer queue based at least in part on the priority of the event associated with the message.
    Type: Grant
    Filed: December 15, 2022
    Date of Patent: August 22, 2023
    Assignee: The ADT Security Corporation
    Inventors: Bhaskar Thadisetty, Patrick Black, Connor McNaboe, Gary Friar
  • ANALYZING MONITORING SYSTEM EVENTS USING NATURAL LANGUAGE PROCESSING (NLP)
    Publication number: 20230196025
    Abstract: A language device is described. A language device includes processing circuitry configured to: determine an urgency level of a message based at least in part on a natural language processing (NLP) model; determine a priority of an event associated with the message based at least in part on the urgency level; and order the message relative to a plurality of other messages in a customer queue based at least in part on the priority of the event associated with the message.
    Type: Application
    Filed: December 15, 2022
    Publication date: June 22, 2023
    Inventors: Bhaskar THADISETTY, Patrick BLACK, Connor MCNABOE, Gary FRIAR