Abstract: The present invention relates to a method of providing a remote financial service using a remote video banking machine, and more particularly, to a method of providing a remote financial service using a remote video banking machine that has a document processing module and a video consultation supporting module integrally incorporated into a banking machine, so as to perform a financial transaction, wherein respective procedures for a financial transaction of a customer is guided through a screen of a display, and at the same time, if necessary, remote video face-to-face consultation with an officer is supported, and various certificate documents related to the financial transaction can be directly submitted from a remote position through the document processing module during the financial transaction, so that the customer can remotely and easily perform complicated financial transactions, such as deposit and withdrawal as well as a new account opening or a loan, through an informal branch provided with the r

Abstract: Provided is a self-service machine and operating method of the self-service machine, the self-service machine including a communication unit to receive, from a video communication server, video information on an agent terminal to be connected, in response to a video advice request, and a display unit to provide an interface including a video area in a first area divided on a screen, and display the video information executed by video communication software through the video area.

Abstract: Disclosed is an automated teller machine (ATM) which includes a financial transaction input unit to receive input of a financial transaction request, a first communication unit to communicate with a first server to process at least part of a plurality of steps corresponding to the financial transaction request, a consulting service input unit to receive input of a request for a consulting service associated with the financial transaction request in the plurality of steps, an identification unit to identify a step in which the request for the consulting service is input in response to the consulting service request among the steps, a generation unit to generate financial transaction information corresponding to the identified step, and a second communication unit to request a consulting service associated with the identified step to a second server based on the financial transaction information.

Abstract: The present invention relates to a method of providing a remote financial service using a remote video banking machine, and more particularly, to a method of providing a remote financial service using a remote video banking machine that has a document processing module and a video consultation supporting module integrally incorporated into a banking machine, so as to perform a financial transaction, wherein respective procedures for a financial transaction of a customer is guided through a screen of a display, and at the same time, if necessary, remote video face-to-face consultation with an officer is supported, and various certificate documents related to the financial transaction can be directly submitted from a remote position through the document processing module during the financial transaction, so that the customer can remotely and easily perform complicated financial transactions, such as deposit and withdrawal as well as a new account opening or a loan, through an informal branch provided with the r

Abstract: A tilting control method for an automatic teller machine (ATM) is disclosed. In particular, according to exemplary embodiments, various types of people operating the ATM may be considered. According to exemplary embodiments, both hardware tilting and software tilting may be executed by mechanically or programmably tilting a display by the operation of a user on the ATM.

Abstract: A method of selecting denominations in an automated teller machine (ATM) may be provided. The method may include receiving a request for withdrawal from a user, displaying, on a touch screen, symbols corresponding to a plurality of denominations including a first denomination and a second denomination that constitute a withdrawal amount of the user, and a number of banknotes of each of the plurality of denominations, in response to the reception of the request, sensing a touch-based movement gesture from the first denomination to the second denomination, updating a number of banknotes of the first denomination and a number of banknotes of the second denomination, in response to the sensing of the touch-based movement gesture, and displaying, on the touch screen, the updated number of banknotes of the first denomination and the updated number of banknotes of the second denomination along with the symbols corresponding to the plurality of denominations.

Abstract: An automatic teller machine (ATM) providing a service using a two-dimensional (2D) barcode and an operation method thereof may be provided. The ATM may include a scanning unit to scan a 2D barcode from a mobile terminal in response to a request for a transaction request, and a processor to determine a requested financial transaction from the scanned 2D barcode, and to provide a display unit with a service screen supporting the determined financial transaction.