Abstract: A method for scheduling workers in a business day. The method includes obtaining a scheduled worker distribution specifying an amount of work to be performed by the workers during a business day, where each worker is assigned a schedule within a work window, which includes a core component and a flex component. The method further includes obtaining a forecasted demand distribution for an amount of work to be performed by the workers during the business day and comparing the scheduled worker distribution with the forecasted demand distribution for the business day. The method further includes creating a new schedule for a worker when the scheduled worker distribution and the forecasted demand distribution are not substantially equal, where the new schedule is within the work window associated with the worker, and notifying, a predetermined amount of time in advance of the business day, the worker of the new schedule.