Patents by Inventor Brent Michael Franson

Brent Michael Franson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • INDUSTRY REVIEW BENCHMARKING
    Publication number: 20210319483
    Abstract: Review data associated with a plurality of entities is received. Each of the entities is associated with a particular industry and the review data comprises review data obtained from a plurality of review sites. From at least a portion of the received review data, a review benchmark for the industry is determined. The benchmark is provided as output.
    Type: Application
    Filed: March 26, 2021
    Publication date: October 14, 2021
    Inventors: Jeffrey James Piper, Brent Michael Franson, Thomas Gerardo Dignan
  • Industry review benchmarking
    Patent number: 10997638
    Abstract: Review data associated with a plurality of entities is received. Each of the entities is associated with a particular industry and the review data comprises review data obtained from a plurality of review sites. From at least a portion of the received review data, a review benchmark for the industry is determined. The benchmark is provided as output.
    Type: Grant
    Filed: September 27, 2019
    Date of Patent: May 4, 2021
    Assignee: Reputation.com, Inc.
    Inventors: Jeffrey James Piper, Brent Michael Franson, Thomas Gerardo Dignan
  • REVIEWER RECOMMENDATION
    Publication number: 20200401579
    Abstract: Recommending reviewers from which to request reviews is disclosed. A list of potential reviewers is received. A determination is made that at least one potential reviewer included in the list of potential reviewers should be targeted with a request to review an entity. The transmission of a review request to the potential reviewer is facilitated.
    Type: Application
    Filed: September 2, 2020
    Publication date: December 24, 2020
    Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
  • Reviewer recommendation
    Patent number: 10853355
    Abstract: Recommending reviewers from which to request reviews is disclosed. A list of potential reviewers is received. A determination is made that at least one potential reviewer included in the list of potential reviewers should be targeted with a request to review an entity. The transmission of a review request to the potential reviewer is facilitated.
    Type: Grant
    Filed: December 30, 2012
    Date of Patent: December 1, 2020
    Assignee: Reputation.com, Inc.
    Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
  • Reviewer recommendation
    Patent number: 10810189
    Abstract: Recommending reviewers from which to request reviews is disclosed. A list of potential reviewers is received. A determination is made that at least one potential reviewer included in the list of potential reviewers should be targeted with a request to review an entity. The transmission of a review request to the potential reviewer is facilitated.
    Type: Grant
    Filed: December 30, 2012
    Date of Patent: October 20, 2020
    Assignee: Reputation.com, Inc.
    Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
  • ENTERPRISE REPUTATION EVALUATION
    Publication number: 20200258095
    Abstract: Enterprise reputation evaluation techniques are disclosed. Reputation data extracted from each of a plurality of data sources is received. The reputation data is associated with a plurality of physical locations of an enterprise entity. An aggregate reputation score is determined for the entity using at least a portion of the received data. The aggregate reputation score is provided as output.
    Type: Application
    Filed: March 9, 2020
    Publication date: August 13, 2020
    Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan, Shrey A. Bhatia
  • Enterprise reputation evaluation
    Patent number: 10636041
    Abstract: Enterprise reputation evaluation techniques are disclosed. Reputation data extracted from each of a plurality of data sources is received. The reputation data is associated with a plurality of physical locations of an enterprise entity. An aggregate reputation score is determined for the entity using at least a portion of the received data. The aggregate reputation score is provided as output.
    Type: Grant
    Filed: July 9, 2012
    Date of Patent: April 28, 2020
    Assignee: Reputation.com, Inc.
    Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan, Shrey A. Bhatia
  • Industry review benchmarking
    Patent number: 10474979
    Abstract: Review data associated with a plurality of entities is received. Each of the entities is associated with a particular industry and the review data comprises review data obtained from a plurality of review sites. From at least a portion of the received review data, a review benchmark for the industry is determined. The benchmark is provided as output.
    Type: Grant
    Filed: June 1, 2017
    Date of Patent: November 12, 2019
    Assignee: Reputation.com, Inc.
    Inventors: Jeffrey James Piper, Brent Michael Franson, Thomas Gerardo Dignan
  • Follow-up determination
    Patent number: 10354296
    Abstract: The transmission of a review request to a potential author of a review on a review site is facilitated. A determination is made that the potential reviewer has not, subsequent to the transmission, authored a review on the review site. A follow-up action to take with the potential reviewer regarding the review request is determined.
    Type: Grant
    Filed: May 11, 2015
    Date of Patent: July 16, 2019
    Assignee: Reputation.com, Inc.
    Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
  • Industry review benchmarking
    Patent number: 9697490
    Abstract: Review data associated with a plurality of entities is received. Each of the entities is associated with a particular industry and the review data comprises review data obtained from a plurality of review sites. From at least a portion of the received review data, a review benchmark for the industry is determined. The benchmark is provided as output.
    Type: Grant
    Filed: December 30, 2012
    Date of Patent: July 4, 2017
    Assignee: Reputation.com, Inc.
    Inventors: Jeffrey James Piper, Brent Michael Franson, Thomas Gerardo Dignan
  • Stimulating reviews at a point of sale
    Patent number: 9639869
    Abstract: A user is solicited to provide a review for a business, while the user is located on a premise of the business. Review data is received from the user. The review data is transmitted to a reputation platform configured to evaluate the received review data. If the review data indicates a positive review, a review request action is commenced. If the review data indicates a negative review, a remedial action is commenced.
    Type: Grant
    Filed: January 23, 2014
    Date of Patent: May 2, 2017
    Assignee: Reputation.com, Inc.
    Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
  • Follow-up determination
    Patent number: 9053499
    Abstract: The transmission of a review request to a potential author of a review on a review site is facilitated. A determination is made that the potential reviewer has not, subsequent to the transmission, authored a review on the review site. A follow-up action to take with the potential reviewer regarding the review request is determined.
    Type: Grant
    Filed: October 10, 2013
    Date of Patent: June 9, 2015
    Assignee: Reputation.com, Inc.
    Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
  • Stimulating reviews at a point of sale
    Patent number: 8676596
    Abstract: A user is prompted to provide a review at a point of sale. Review data is received from the user. The review data is transmitted to a reputation platform configured to evaluate the received review data. If the review data indicates a positive review, a review request action is commenced. If the review data indicates a negative review, a remedial action is commenced.
    Type: Grant
    Filed: December 30, 2012
    Date of Patent: March 18, 2014
    Assignee: Reputation.com, Inc.
    Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
  • Follow-up determination
    Patent number: 8595022
    Abstract: Determining a follow-up action to take with respect to a review request is disclosed. The transmission of a review request to a potential reviewer is facilitated. A determination is made that the potential reviewer has not, subsequent to the transmission, created a review. A follow-up action to take regarding the review request is determined.
    Type: Grant
    Filed: December 30, 2012
    Date of Patent: November 26, 2013
    Assignee: Reputation.com, Inc.
    Inventors: Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
  • Targeting review placement
    Patent number: 8494973
    Abstract: An existing distribution of reviews for an entity across a plurality of review sites is evaluated. A determination is made, on behalf of the entity, that the existing distribution should be adjusted. An indication of at least one review site on which the placement of at least one additional review should be targeted is provided as output.
    Type: Grant
    Filed: December 30, 2012
    Date of Patent: July 23, 2013
    Assignee: Reputation.com, Inc.
    Inventors: Thomas Gerardo Dignan, Brent Michael Franson, Jeffrey James Piper