Patents by Inventor Brent Shiely
Brent Shiely has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11593751Abstract: Systems and techniques for pre-coordinating delivery and service for item searching and filtering are described herein. Large or specialized products, such as household appliances, may require setup and installation services at the time of delivery, leading to additional complexity and coordination from multiple service providers. The present techniques and system configurations address these complexities by providing functionality in search and information user interfaces, which enable a user to search, filter, and identify the delivery and installation availability for a listing of products. The present techniques and system configurations may calculate and cache the availability dates for service fulfillment of respective products. The present techniques and system configurations enable a user to request and receive a listing of the earliest available products for delivery and installation based on the cached availability dates for service fulfillment of respective products.Type: GrantFiled: August 29, 2019Date of Patent: February 28, 2023Assignee: BBY SOLUTIONS, INC.Inventors: Brent Shiely, Kevin Kokal, Britta A. Martin, Elizabeth E. Wright
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Patent number: 11288606Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.Type: GrantFiled: January 20, 2020Date of Patent: March 29, 2022Assignee: BBY SOLUTIONS, INC.Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
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Patent number: 10776848Abstract: Systems and techniques for large product pre-sourcing search engine are described herein. A location may be determined for a user of an application. A search query may be received via the application. Search results may be returned based on the search query which may include a product with special handling constraints. A local availability may be determined for the product with special handling constraints using the location of the user. A delivery availability may be determined for the product with special handling constraints using the location of the user. The search results may be output to a user interface of the application including the local availability and the delivery availability.Type: GrantFiled: March 15, 2017Date of Patent: September 15, 2020Assignee: BBY SOLUTIONS, INC.Inventors: Brent Shiely, Rambabu Raipati, Rick E. Allan
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Publication number: 20200210935Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.Type: ApplicationFiled: January 20, 2020Publication date: July 2, 2020Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
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Patent number: 10636079Abstract: Techniques and system configurations for demand-based product sourcing in an electronic commerce setting is described herein. In one example, information about an item corresponding to a plurality of fulfillment locations is stored in a database. The information includes a plurality of transit times and a plurality of transit costs corresponding to each of the plurality of transit times. A subset of transit times is selected upon receiving a location of a user. A subset of transit costs corresponding with the subset of transit times is selected. An indication of a selection of a transit time is received. The indication includes the item, a quantity of the item, and a destination. A preferred fulfillment location of a subset of fulfillment locations is calculated, the calculating using the transit time, the location, and a selection rule, wherein the selection rule is generated using a plurality of selection attributes.Type: GrantFiled: September 18, 2015Date of Patent: April 28, 2020Assignee: BBY SOLUTIONS, INC.Inventors: Brent Shiely, Bradley R. McBeath, Trevis Williamson, Bradley K. Struble, Jeffrey D. Rathburn, Vaibhav Agrawal, Amy Williams, Pranab Koner, Vyas Mohan Mohan, Tanmay Sinha, David R. Leeder, Nicholas E. Oswald, Rick E. Allan, Rambabu Raipati
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Publication number: 20200090119Abstract: Systems and techniques for pre-coordinating delivery and service for item searching and filtering are described herein. Large or specialized products, such as household appliances, may require setup and installation services at the time of delivery, leading to additional complexity and coordination from multiple service providers. The present techniques and system configurations address these complexities by providing functionality in search and information user interfaces, which enable a user to search, filter, and identify the delivery and installation availability for a listing of products. The present techniques and system configurations may calculate and cache the availability dates for service fulfillment of respective products. The present techniques and system configurations enable a user to request and receive a listing of the earliest available products for delivery and installation based on the cached availability dates for service fulfillment of respective products.Type: ApplicationFiled: August 29, 2019Publication date: March 19, 2020Inventors: Brent Shiely, Kevin Kokal, Britta A. Martin, Elizabeth E. Wright
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Patent number: 10572843Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.Type: GrantFiled: August 28, 2018Date of Patent: February 25, 2020Assignee: BBY SOLUTIONS, INC.Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
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Publication number: 20190066027Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.Type: ApplicationFiled: August 28, 2018Publication date: February 28, 2019Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
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Patent number: 10083409Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.Type: GrantFiled: February 14, 2014Date of Patent: September 25, 2018Assignee: BBY SOLUTIONS, INC.Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
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Publication number: 20180268455Abstract: Systems and techniques for large product pre-sourcing search engine are described herein. A location may be determined for a user of an application. A search query may be received via the application. Search results may be returned based on the search query which may include a product with special handling constraints. A local availability may be determined for the product with special handling constraints using the location of the user. A delivery availability may be determined for the product with special handling constraints using the location of the user. The search results may be output to a user interface of the application including the local availability and the delivery availability.Type: ApplicationFiled: March 15, 2017Publication date: September 20, 2018Inventors: Brent Shiely, Rambabu Raipati, Rick E. Allan
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Publication number: 20170083967Abstract: Techniques and system configurations for demand-based product sourcing in an electronic commerce setting is described herein. In one example, information about an item corresponding to a plurality of fulfillment locations is stored in a database. The information includes a plurality of transit times and a plurality of transit costs corresponding to each of the plurality of transit times. A subset of transit times is selected upon receiving a location of a user. A subset of transit costs corresponding with the subset of transit times is selected. An indication of a selection of a transit time is received. The indication includes the item, a quantity of the item, and a destination. A preferred fulfillment location of a subset of fulfillment locations is calculated, the calculating using the transit time, the location, and a selection rule, wherein the selection rule is generated using a plurality of selection attributes.Type: ApplicationFiled: September 18, 2015Publication date: March 23, 2017Inventors: Brent Shiely, Bradley R. McBeath, Trevis Williamson, Bradley K. Struble, Jeffrey D. Rathburn, Vaibhav Agrawal, Amy Williams, Pranab Koner, Vyas Mohan Mohan, Tanmay Sinha, David R. Leeder, Nicholas E. Oswald, Rick E. Allan, Rambabu Raipati
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Publication number: 20150235161Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.Type: ApplicationFiled: February 14, 2014Publication date: August 20, 2015Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
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Publication number: 20120150644Abstract: A model for the next generation of software network agents for downloadable software is provided. The software network agent delivers a streamlined user experience that presents the user with options to try or buy. The agent may be co-branded for merchant and affiliate marketing. The agent may be integrated with a number of services, such as ecommerce systems, affiliate marketing network systems, site optimization, web analytics and email marketing systems that enable a merchant to enhance the user experience and improve marketing. A user's actions may be tracked in order to provide OEMs and retailers payout on purchase referrals to the merchant's online store. Code changes and bug fixes can be made at the server and in a timely manner with minimal impact to the various systems supporting the software activation user experience.Type: ApplicationFiled: February 17, 2012Publication date: June 14, 2012Applicant: DIGITAL RIVER, INC.Inventors: Brent Shiely, Bethany L. Jaworski, Daniel C. Rohda, Mary E. Suddendorf, James M. Wehmann, David A. Woolenberg
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Publication number: 20090216861Abstract: A model for the next generation of software network agents for downloadable software is provided. The software network agent delivers a streamlined user experience that presents the user with options to try or buy. The agent may be co-branded for merchant and affiliate marketing. The agent may be integrated with a number of services, such as ecommerce systems, affiliate marketing network systems, site optimization, web analytics and email marketing systems that enable a merchant to enhance the user experience and improve marketing. A user's actions may be tracked in order to provide OEMs and retailers payout on purchase referrals to the merchant's online store. Code changes and bug fixes can be made at the server and in a timely manner with minimal impact to the various systems supporting the software activation user experience.Type: ApplicationFiled: February 23, 2009Publication date: August 27, 2009Applicant: DIGITAL RIVER, INC.Inventors: Brent Shiely, Bethany L. Jaworski, Daniel C. Rohda, Mary E. Suddendorf, James M. Wehmann, David A. Woolenberg