Patents by Inventor Brent Shiely

Brent Shiely has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11593751
    Abstract: Systems and techniques for pre-coordinating delivery and service for item searching and filtering are described herein. Large or specialized products, such as household appliances, may require setup and installation services at the time of delivery, leading to additional complexity and coordination from multiple service providers. The present techniques and system configurations address these complexities by providing functionality in search and information user interfaces, which enable a user to search, filter, and identify the delivery and installation availability for a listing of products. The present techniques and system configurations may calculate and cache the availability dates for service fulfillment of respective products. The present techniques and system configurations enable a user to request and receive a listing of the earliest available products for delivery and installation based on the cached availability dates for service fulfillment of respective products.
    Type: Grant
    Filed: August 29, 2019
    Date of Patent: February 28, 2023
    Assignee: BBY SOLUTIONS, INC.
    Inventors: Brent Shiely, Kevin Kokal, Britta A. Martin, Elizabeth E. Wright
  • Patent number: 11288606
    Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.
    Type: Grant
    Filed: January 20, 2020
    Date of Patent: March 29, 2022
    Assignee: BBY SOLUTIONS, INC.
    Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
  • Patent number: 10776848
    Abstract: Systems and techniques for large product pre-sourcing search engine are described herein. A location may be determined for a user of an application. A search query may be received via the application. Search results may be returned based on the search query which may include a product with special handling constraints. A local availability may be determined for the product with special handling constraints using the location of the user. A delivery availability may be determined for the product with special handling constraints using the location of the user. The search results may be output to a user interface of the application including the local availability and the delivery availability.
    Type: Grant
    Filed: March 15, 2017
    Date of Patent: September 15, 2020
    Assignee: BBY SOLUTIONS, INC.
    Inventors: Brent Shiely, Rambabu Raipati, Rick E. Allan
  • Publication number: 20200210935
    Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.
    Type: Application
    Filed: January 20, 2020
    Publication date: July 2, 2020
    Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
  • Patent number: 10636079
    Abstract: Techniques and system configurations for demand-based product sourcing in an electronic commerce setting is described herein. In one example, information about an item corresponding to a plurality of fulfillment locations is stored in a database. The information includes a plurality of transit times and a plurality of transit costs corresponding to each of the plurality of transit times. A subset of transit times is selected upon receiving a location of a user. A subset of transit costs corresponding with the subset of transit times is selected. An indication of a selection of a transit time is received. The indication includes the item, a quantity of the item, and a destination. A preferred fulfillment location of a subset of fulfillment locations is calculated, the calculating using the transit time, the location, and a selection rule, wherein the selection rule is generated using a plurality of selection attributes.
    Type: Grant
    Filed: September 18, 2015
    Date of Patent: April 28, 2020
    Assignee: BBY SOLUTIONS, INC.
    Inventors: Brent Shiely, Bradley R. McBeath, Trevis Williamson, Bradley K. Struble, Jeffrey D. Rathburn, Vaibhav Agrawal, Amy Williams, Pranab Koner, Vyas Mohan Mohan, Tanmay Sinha, David R. Leeder, Nicholas E. Oswald, Rick E. Allan, Rambabu Raipati
  • Publication number: 20200090119
    Abstract: Systems and techniques for pre-coordinating delivery and service for item searching and filtering are described herein. Large or specialized products, such as household appliances, may require setup and installation services at the time of delivery, leading to additional complexity and coordination from multiple service providers. The present techniques and system configurations address these complexities by providing functionality in search and information user interfaces, which enable a user to search, filter, and identify the delivery and installation availability for a listing of products. The present techniques and system configurations may calculate and cache the availability dates for service fulfillment of respective products. The present techniques and system configurations enable a user to request and receive a listing of the earliest available products for delivery and installation based on the cached availability dates for service fulfillment of respective products.
    Type: Application
    Filed: August 29, 2019
    Publication date: March 19, 2020
    Inventors: Brent Shiely, Kevin Kokal, Britta A. Martin, Elizabeth E. Wright
  • Patent number: 10572843
    Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.
    Type: Grant
    Filed: August 28, 2018
    Date of Patent: February 25, 2020
    Assignee: BBY SOLUTIONS, INC.
    Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
  • Publication number: 20190066027
    Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.
    Type: Application
    Filed: August 28, 2018
    Publication date: February 28, 2019
    Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
  • Patent number: 10083409
    Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.
    Type: Grant
    Filed: February 14, 2014
    Date of Patent: September 25, 2018
    Assignee: BBY SOLUTIONS, INC.
    Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
  • Publication number: 20180268455
    Abstract: Systems and techniques for large product pre-sourcing search engine are described herein. A location may be determined for a user of an application. A search query may be received via the application. Search results may be returned based on the search query which may include a product with special handling constraints. A local availability may be determined for the product with special handling constraints using the location of the user. A delivery availability may be determined for the product with special handling constraints using the location of the user. The search results may be output to a user interface of the application including the local availability and the delivery availability.
    Type: Application
    Filed: March 15, 2017
    Publication date: September 20, 2018
    Inventors: Brent Shiely, Rambabu Raipati, Rick E. Allan
  • Publication number: 20170083967
    Abstract: Techniques and system configurations for demand-based product sourcing in an electronic commerce setting is described herein. In one example, information about an item corresponding to a plurality of fulfillment locations is stored in a database. The information includes a plurality of transit times and a plurality of transit costs corresponding to each of the plurality of transit times. A subset of transit times is selected upon receiving a location of a user. A subset of transit costs corresponding with the subset of transit times is selected. An indication of a selection of a transit time is received. The indication includes the item, a quantity of the item, and a destination. A preferred fulfillment location of a subset of fulfillment locations is calculated, the calculating using the transit time, the location, and a selection rule, wherein the selection rule is generated using a plurality of selection attributes.
    Type: Application
    Filed: September 18, 2015
    Publication date: March 23, 2017
    Inventors: Brent Shiely, Bradley R. McBeath, Trevis Williamson, Bradley K. Struble, Jeffrey D. Rathburn, Vaibhav Agrawal, Amy Williams, Pranab Koner, Vyas Mohan Mohan, Tanmay Sinha, David R. Leeder, Nicholas E. Oswald, Rick E. Allan, Rambabu Raipati
  • Publication number: 20150235161
    Abstract: Techniques and system configurations for tracking customers and employees in a commercial environment such as a retail store are described herein. Customer devices that are operated by an associated customer may be tracked to determine customer shopping activities in a retail store, and to obtain promotions or affect targeted results based on the customer's activity and a profile associated with the customer. Employee devices that are operated by an associated employee also may be tracked to identify employee activities and manage the interactions that occur with customers in the retail environment. In-store activities and interactions accordingly may be enhanced as a result of advertising, marketing, and analytics derived from the tracked activities.
    Type: Application
    Filed: February 14, 2014
    Publication date: August 20, 2015
    Inventors: Michele Azar, Lisa Hake, Andrew Marble, Brent Shiely, William Don Wortley, Michael Zorn
  • Publication number: 20120150644
    Abstract: A model for the next generation of software network agents for downloadable software is provided. The software network agent delivers a streamlined user experience that presents the user with options to try or buy. The agent may be co-branded for merchant and affiliate marketing. The agent may be integrated with a number of services, such as ecommerce systems, affiliate marketing network systems, site optimization, web analytics and email marketing systems that enable a merchant to enhance the user experience and improve marketing. A user's actions may be tracked in order to provide OEMs and retailers payout on purchase referrals to the merchant's online store. Code changes and bug fixes can be made at the server and in a timely manner with minimal impact to the various systems supporting the software activation user experience.
    Type: Application
    Filed: February 17, 2012
    Publication date: June 14, 2012
    Applicant: DIGITAL RIVER, INC.
    Inventors: Brent Shiely, Bethany L. Jaworski, Daniel C. Rohda, Mary E. Suddendorf, James M. Wehmann, David A. Woolenberg
  • Publication number: 20090216861
    Abstract: A model for the next generation of software network agents for downloadable software is provided. The software network agent delivers a streamlined user experience that presents the user with options to try or buy. The agent may be co-branded for merchant and affiliate marketing. The agent may be integrated with a number of services, such as ecommerce systems, affiliate marketing network systems, site optimization, web analytics and email marketing systems that enable a merchant to enhance the user experience and improve marketing. A user's actions may be tracked in order to provide OEMs and retailers payout on purchase referrals to the merchant's online store. Code changes and bug fixes can be made at the server and in a timely manner with minimal impact to the various systems supporting the software activation user experience.
    Type: Application
    Filed: February 23, 2009
    Publication date: August 27, 2009
    Applicant: DIGITAL RIVER, INC.
    Inventors: Brent Shiely, Bethany L. Jaworski, Daniel C. Rohda, Mary E. Suddendorf, James M. Wehmann, David A. Woolenberg