Patents by Inventor Brett P. Newell

Brett P. Newell has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Computer self-support management
    Patent number: 8694369
    Abstract: A computer based technique for providing a list of selectable computer solutions in a self-support environment. The technique includes sending a computer solution to the client computer in response to a request from the client computer for the computer solution from the list. The computer solution includes at least an automated solution.
    Type: Grant
    Filed: September 7, 2011
    Date of Patent: April 8, 2014
    Assignee: Accenture Global Services Limited
    Inventors: Gregory A. Burger, John M. Critz, Susan S. Giffin, Michael D. Graf, Rob Maclaurin, Brett P. Newell, Jason Sampson
  • Computer self-support management
    Publication number: 20120004974
    Abstract: A computer based technique for providing a list of selectable computer solutions in a self-support environment. The technique includes sending a computer solution to the client computer in response to a request from the client computer for the computer solution from the list. The computer solution includes at least an automated solution.
    Type: Application
    Filed: September 7, 2011
    Publication date: January 5, 2012
    Inventors: Gregory A. Burger, John M. Critz, Susan S. Giffin, Michael D. Graf, Rob MaClaurin, Brett P. Newell, Jason Sampson
  • Computer self-support management
    Patent number: 8036935
    Abstract: A computer based technique for providing a list of selectable computer solutions in a self-support environment. The technique includes sending a computer solution to the client computer in response to a request from the client computer for the computer solution from the list. The computer solution includes at least an automated solution.
    Type: Grant
    Filed: October 14, 2010
    Date of Patent: October 11, 2011
    Assignee: Accenture Global Services GmbH
    Inventors: Gregory A. Burger, John M. Critz, Susan S. Giffin, Michael D. Graf, Rob Maclaurin, Brett P. Newell, Jason Sampson
  • COMPUTER SELF-SUPPORT MANAGEMENT
    Publication number: 20110041057
    Abstract: A computer based technique for providing a list of selectable computer solutions in a self-support environment. The technique includes sending a computer solution to the client computer in response to a request from the client computer for the computer solution from the list. The computer solution includes at least an automated solution.
    Type: Application
    Filed: October 14, 2010
    Publication date: February 17, 2011
    Inventors: Gregory A. BURGER, John M. CRITZ, Susan S. GIFFIN, Michael D. GRAF, Rob MACLAURIN, Brett P. NEWELL, Jason SAMPSON
  • Computer self-support management
    Patent number: 7881964
    Abstract: A computer based technique for providing a list of selectable computer solutions in a self-support environment. The technique includes sending a computer solution to the client computer in response to a request from the client computer for the computer solution from the list. The computer solution includes at least an automated solution.
    Type: Grant
    Filed: September 5, 2002
    Date of Patent: February 1, 2011
    Assignee: Accenture Global Services GmbH
    Inventors: Gregory A. Burger, John M. Critz, Susan S. Giffin, Michael D. Graf, Rob Maclaurin, Brett P. Newell, Jason Sampson
  • Computer self-support management
    Publication number: 20040049394
    Abstract: A computer based technique for providing a list of selectable computer solutions in a self-support environment. The technique includes sending a computer solution to the client computer in response to a request from the client computer for the computer solution from the list. The computer solution includes at least an automated solution.
    Type: Application
    Filed: September 5, 2002
    Publication date: March 11, 2004
    Inventors: Gregory A. Burger, John M. Critz, Susan S. Giffin, Michael D. Graf, Rob Maclaurin, Brett P. Newell, Jason Sampson