Patents by Inventor Brett S. Taylor

Brett S. Taylor has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Customer interaction manager on a mobile smart device
    Patent number: 9996828
    Abstract: An approach is provided for indirectly connecting a customer's mobile smart device to computers located at a business when the customer is making a purchase at the business. The customer's mobile smart device and the business's computers communicate over the Internet with a customer interaction manager executing on an Internet server. This provides an easy to use interface for the customer and allows the customer to receive information and send requests to the business without having to wait for personnel working at the business to be available.
    Type: Grant
    Filed: November 30, 2012
    Date of Patent: June 12, 2018
    Assignee: NCR Corporation
    Inventors: Taylor Drake Morgan, Azhar Bande-ali, Brett S. Taylor, Michael Cain Finley, Charles Howard Mallory, Curtis Patrick Quinn Evans, James Lee Fortuna, Brian Jerel Ollison, Kevin Andrew Patterson, Sherry Shirah Spreter, David Allen Turner
  • Customer interaction manager
    Patent number: 9947032
    Abstract: An approach is provided for indirectly connecting a customer's mobile smart device to computers located at a business when the customer is making a purchase at the business. The customer's mobile smart device and the business's computers communicate over the Internet with a customer interaction manager executing on an Internet server. This provides an easy to use interface for the customer and allows the customer to receive information and send requests to the business without having to wait for personnel working at the business to be available.
    Type: Grant
    Filed: November 30, 2012
    Date of Patent: April 17, 2018
    Assignee: NCR Corporation
    Inventors: Taylor Drake Morgan, Azhar Bande-ali, Brett S. Taylor, Curtis Patrick Quinn Evans, James Lee Fortuna, David Allen Turner
  • Customer interaction manager on a point of sale computer
    Patent number: 9946999
    Abstract: An approach is provided for indirectly connecting a customer's mobile smart device to a point of sale computer located at a business when the customer is making a purchase at the business. The customer's mobile smart device and the POS computer communicate over the Internet with a customer interaction manager executing on an Internet server. This provides an easy to use interface for the customer and allows the customer to receive information and send requests to the business without having to wait for personnel working at the business to be available.
    Type: Grant
    Filed: November 30, 2012
    Date of Patent: April 17, 2018
    Assignee: NCR Corporation
    Inventors: Taylor Drake Morgan, Azhar Bande-ali, Brett S. Taylor, Charles Howard Mallory, Curtis Patrick Quinn Evans, James Lee Fortuna, David Allen Turner
  • Transaction connection mediator method and apparatus
    Patent number: 9785959
    Abstract: An approach is provided for logically connecting customer endpoint devices to transaction services. The customer endpoint devices perform a customer purchase transaction and require access to transaction services to process payments and benefits that may be available for certain items. The customer endpoint devices use a transaction connection mediator to isolate communications with the transaction services.
    Type: Grant
    Filed: October 31, 2012
    Date of Patent: October 10, 2017
    Assignee: NCR Corporation
    Inventors: Brett S. Taylor, Michael Cain Finley, Steven Thomas Latham, Christopher Anthony Lybeer
  • Customer Interaction Manager
    Publication number: 20140156430
    Abstract: An approach is provided for indirectly connecting a customer's mobile smart device to computers located at a business when the customer is making a purchase at the business. The customer's mobile smart device and the business's computers communicate over the Internet with a customer interaction manager executing on an Internet server. This provides an easy to use interface for the customer and allows the customer to receive information and send requests to the business without having to wait for personnel working at the business to be available.
    Type: Application
    Filed: November 30, 2012
    Publication date: June 5, 2014
    Applicant: NCR CORPORATION
    Inventors: Taylor Drake Morgan, Azhar Bande-ali, Brett S. Taylor, Curtis Patrick Quinn Evans, James Lee Fortuna, David Allen Turner
  • CUSTOMER INTERACTION MANAGER ON A POINT OF SALE COMPUTER
    Publication number: 20140156431
    Abstract: An approach is provided for indirectly connecting a customer's mobile smart device to a point of sale computer located at a business when the customer is making a purchase at the business. The customer's mobile smart device and the POS computer communicate over the Internet with a customer interaction manager executing on an Internet server. This provides an easy to use interface for the customer and allows the customer to receive information and send requests to the business without having to wait for personnel working at the business to be available.
    Type: Application
    Filed: November 30, 2012
    Publication date: June 5, 2014
    Applicant: NCR CORPORATION
    Inventors: Taylor Drake Morgan, Azhar Bande-ali, Brett S. Taylor, Charles Howard Mallory, Curtis Patrick Quinn Evans, James Lee Fortuna, David Allen Turner
  • Customer Interaction Manager on a Mobile Smart Device
    Publication number: 20140156426
    Abstract: An approach is provided for indirectly connecting a customer's mobile smart device to computers located at a business when the customer is making a purchase at the business. The customer's mobile smart device and the business's computers communicate over the Internet with a customer interaction manager executing on an Internet server. This provides an easy to use interface for the customer and allows the customer to receive information and send requests to the business without having to wait for personnel working at the business to be available.
    Type: Application
    Filed: November 30, 2012
    Publication date: June 5, 2014
    Applicant: NCR CORPORATION
    Inventors: Taylor Drake Morgan, Azhar Bande-ali, Brett S. Taylor, Michael Cain Finley, Charles Howard Mallory, Curtis Patrick Quinn Evans, James Lee Fortuna, Brian Jerel Ollison, Kevin Andrew Patterson, Sherry Shirah Spreter, David Allen Turner
  • Transaction Connection Mediator Method and Apparatus
    Publication number: 20140122097
    Abstract: An approach is provided for logically connecting customer endpoint devices to transaction services. The customer endpoint devices perform a customer purchase transaction and require access to transaction services to process payments and benefits that may be available for certain items. The customer endpoint devices use a transaction connection mediator to isolate communications with the transaction services.
    Type: Application
    Filed: October 31, 2012
    Publication date: May 1, 2014
    Applicant: NCR CORPORATION
    Inventors: Brett S. Taylor, Michael Cain Finley, Steven Thomas Latham, Christopher Anthony Lybeer