Abstract: Methods to remove data from a mobile device, such as a smartphone, a smart watch, a tablet, or the like include stepwise verification of operation of hardware components of the mobile device prior to using a software tool to erase the data from the mobile device.

Abstract: Feature discovery includes determining what a user is doing or trying to do with respect to a computer platform from situational awareness information relating to the user's use of the platform. Feature discovery logic is applied to the situational awareness information and personalized user information to determine (a) when to present information to the user regarding a platform feature or features relevant to what the user is doing or trying to do, (b) what information to present to the user regarding the feature(s), and (c) how to best present the information to the user with a user interface. After the user interface presents the information regarding the platform feature(s) the feature discovery logic, personalized user information, or situational awareness information are updated according to the user's response to presentation of the information.

Abstract: Apparatus and methods for automatically removing customer data of a mobile device are disclosed according to various embodiments. In one example, a disclosed method comprises: detecting a mobile device connected to a slot; automatically determining whether the mobile device is valid based on data in a file system; upon determining that the mobile device is valid, automatically determining an operating system managing the mobile device; and automatically removing customer data of the mobile device based on the operating system.

Abstract: Apparatus and methods for automatically testing mobile devices are disclosed according to various embodiments. In one example, a disclosed apparatus includes: a robot having a retention device into which the mobile device to be tested is positioned; a test computer having a processor and a non-transitory computer readable storage medium storing test software for testing the mobile device; and a user monitor electrically connected to the test computer and configured for providing a result of the testing of the mobile device. The mobile device is wirelessly connected to the test computer and has a test application installed thereon corresponding to the test software. The robot is configured for performing interaction and manipulation of the mobile device in cooperation with the test application and the test software during the testing.

Abstract: A module for use in a communications network in which a plurality of signals are transmitted between respective first and second nodes, the module having an engine for receiving the plurality of signals over the network, for extracting protocol data therefrom and for providing the extracted protocol data to an analyzer; and a processor for controlling operation of the engine and analyzer. The invention also provides an apparatus for generating communications, systems including the module and/or the apparatus, and corresponding methods.

Abstract: Unitary multiple conductor electrical cables, such as electrical power cords, are disclosed. Multiple conductor electrical cables are insulated with one or more layers of a thermoplastic polymer composition. The outer layer of the thermoplastic polymer composition contains an anti-microbial agent that resists biological contamination.

Abstract: A module for use in a communications network in which a plurality of signals are transmitted between respective first and second nodes, the module having an engine for receiving the plurality of signals over the network, for extracting protocol data therefrom and for providing the extracted protocol data to an analyser; and a processor for controlling operation of the engine and analyser. The invention also provides an apparatus for generating communications, systems including the module and/or the apparatus, and corresponding methods.

Abstract: A module for use in a communications network in which a plurality of signals are transmitted between respective first and second nodes, the module having an engine for receiving the plurality of signals over the network, for extracting protocol data therefrom and for providing the extracted protocol data to an analyser; and a processor for controlling operation of the engine and analyser. The invention also provides an apparatus for generating communications, systems including the module and/or the apparatus, and corresponding methods.

Abstract: Multiple conductor electrical power cords, signal transmitting wiring and cable is insulated with one or more layers or sheathing of a thermoplastic polymer composition with at least the outer layer of the composition containing contaminant resistant or combating agents that inhibit growth of biological contamination. The microbial resistant cord or wiring has particularly advantageous utility of power cords for use with appliances or electrical products in facilities that affect health, such as medical and food related facilities that require safeguarding against contaminating microorganism attack formation, or growth.