Abstract: The present disclosure provides a system and method for analyzing customer communications to provide better customer service including generating customer related data from communications of a customer by at least one sensing device located in a venue, transmitting the generated customer related data to an analysis engine, determining based on an analysis of the customer related data a customer experience, identifying at least one suggestion to provide better customer service including the identification of a representative of the venue that the analysis engine has determined can assist the customer, and receiving the at least one suggestion including an indication that the representative should assist the customer from the analysis engine by a computing device associated with the representative of the venue.

Abstract: A method and system for improving an automated mobile device detection system is provided. The method includes automatically detecting Web pages being accessed by a user via a mobile hardware device. Movement based attributes, biological parameters, and a geographical location of the user are detected via hardware sensors of the mobile device. The Webpages are modified such that a modified plurality of Webpages is generated based on the analysis. The modified plurality of Webpages is presented to the user.

Abstract: A method and system for improving an automated mobile device detection system is provided. The method includes automatically detecting Web pages being accessed by a user via a mobile hardware device. Movement based attributes, biological parameters, and a geographical location of the user are detected via hardware sensors of the mobile device. The Webpages are modified such that a modified plurality of Webpages is generated based on the analysis. The modified plurality of Webpages is presented to the user.

Abstract: The present disclosure provides a system and method for analyzing customer communications to provide better customer service including generating customer related data from communications of a customer by at least one sensing device located in a venue, transmitting the generated customer related data to an analysis engine, determining based on an analysis of the customer related data a customer experience, identifying at least one suggestion to provide better customer service including the identification of a representative of the venue that the analysis engine has determined can assist the customer, and receiving the at least one suggestion including an indication that the representative should assist the customer from the analysis engine by a computing device associated with the representative of the venue.

Abstract: The present disclosure provides a system and method for analyzing customer communications to provide better customer service including generating customer related data from communications of a customer by at least one sensing device located in a venue, transmitting the generated customer related data to an analysis engine, determining based on an analysis of the customer related data a customer experience, identifying at least one suggestion to provide better customer service including the identification of a representative of the venue that the analysis engine has determined can assist the customer, and receiving the at least one suggestion including an indication that the representative should assist the customer from the analysis engine by a computing device associated with the representative of the venue.

Abstract: A method for caching targeted webpage content is disclosed. In one embodiment, such a method includes dividing a cacheable content pertaining to a website into a static portion and a dynamic frame for displaying visitor targeted content. The method determines a result for one or more targeting rules applied to a visitor's activity on a portion of the website and provides the result to the visitor's browser. The method further includes loading the dynamic frame of the cacheable content with visitor targeted content based on the provided result. A corresponding apparatus and computer program product are also disclosed.

Abstract: In an illustrative embodiment of a method for managing a resource pool for deadlock avoidance, a computer receives a request from a thread for a connection from the resource pool, and determines whether the thread currently has at least one connection from the resource pool. Responsive to a determination that the thread currently has at least one connection from the resource pool, a new concurrent connection from one of a reserved partition of the resource pool is allocated and the connection is returned to the thread.

Abstract: In an illustrative embodiment of a method for managing a resource pool for deadlock avoidance, a computer receives a request from a thread for a connection from the resource pool, and determines whether the thread currently has at least one connection from the resource pool. Responsive to a determination that the thread currently has at least one connection from the resource pool, a new concurrent connection from one of a reserved partition of the resource pool is allocated and the connection is returned to the thread.

Abstract: In an illustrative embodiment of a method for managing a resource pool for deadlock avoidance, a computer receives a request from a thread for a connection from the resource pool, and determines whether the thread currently has at least one connection from the resource pool. Responsive to a determination that the thread currently has at least one connection from the resource pool, a new concurrent connection from one of a reserved partition of the resource pool is allocated and the connection is returned to the thread.

Abstract: In an illustrative embodiment of a method for managing a resource pool for deadlock avoidance, a computer receives a request from a thread for a connection from the resource pool, and determines whether the thread currently has at least one connection from the resource pool. Responsive to a determination that the thread currently has at least one connection from the resource pool, a new concurrent connection from one of a reserved partition of the resource pool is allocated and the connection is returned to the thread.

Abstract: A method for caching targeted webpage content is disclosed. In one embodiment, such a method includes dividing a cacheable content pertaining to a website into a static portion and a dynamic frame for displaying visitor targeted content. The method determines a result for one or more targeting rules applied to a visitor's activity on a portion of the website and provides the result to the visitor's browser. The method further includes loading the dynamic frame of the cacheable content with visitor targeted content based on the provided result. A corresponding apparatus and computer program product are also disclosed.

Abstract: In accordance with the method of invention, a class hierarchy is derived which maintains release-to-release binary compatibility. Leftmost classes of the class hierarchy are ordered in top down order with a most derived class at the bottom. Direct virtual classes are ordered from left to right with the leftmost class in declaration order at the top. Leftmost classes are independently grown downward and direct virtual classes are independently grown upward.