Abstract: A method, article of manufacture, and apparatus for efficiently backing up information are disclosed. In an embodiment, this may comprise using a first space reduction method to space reduce data in a client, transmitting the first space reduced data from a client to an intermediate shared storage at a time convenient for the client, using a second space reduction method to space reduce data from the intermediate shared storage, transferring the second space reduced data to a server, and storing the data in a server storage.

Abstract: A method, article of manufacture, and apparatus for efficiently backing up information are disclosed. In an embodiment, this may comprise receiving information about a plurality of clients, grouping clients into client groups based on the information, transmitting data from a client group to an intermediate shared storage at a time convenient for the client group, transferring the data to a server, and storing the data in a server storage.

Abstract: A method, article of manufacture, and apparatus for efficiently restoring a target system are disclosed. In some embodiments, a set of computer systems to be restored to a common state is determined. An image is then created from a computer system from the set of computer systems. A profile is generated from each of the computer systems in the set of computer systems. A profile is associated with the image. The profiles and images are then stored in a storage device. The image may be modified. In some embodiments, software components are removed from the image. In some embodiments, software components are added to the image.

Abstract: A method, article of manufacture, and apparatus for efficiently restoring a target system are disclosed. In some embodiments, a target is analyzed. A target profile is created based on the analysis. The target profile is then compared to a source profile. A profile difference is generated based on the comparison. The source image is modified based on the profile difference, and the modified image is then stored on the target. In some embodiments, modifying the source image may include removing or adding software components.

Abstract: A method, article of manufacture, and apparatus for efficiently backing up information are disclosed. In some embodiments, a source is analyzed, the source profile is generated based on the analysis, the source profile is then associated with a source image, and the source profile is stored in a storage device. In some embodiments, the source profile is stored in a source profile database. In some embodiments, the source image may be modified based on the source profile. The source image may have software components removed.

Abstract: A method, article of manufacture, and apparatus for efficiently restoring information are disclosed. In an embodiment, this may comprise transferring space reduced data from a server to an intermediate shared storage at a time determined by the server, transmitting the transferred data from the intermediate shared storage to a first client at a time convenient for the first client, transmitting the transferred data from the intermediate shared storage to a second client at a time convenient for the second client, and reconstituting the space reduced data.

Abstract: Scanning is disclosed. A system is monitored to detect object events, and it is determined whether an object event requires an update to a scan list. If an update is required, the scan list is authenticated. The scan list is updated with information regarding objects associated with the object event. Authentication may be performed by comparing a stored hash value of the scan list with a computed hash value of the scan list. If the scan list is not successfully authenticated, a full scan may be performed or a remotely stored scan list may be used.

Abstract: Data from application systems is copied to a server. The server generates different views of some or all of the data and provides the views to services that may be running on other systems. Each view may be of a subset of the data on the server, and the subsets may be mutually exclusive. Each view is in a format appropriate to the service consuming it, and the format may be block level, file level, stream, or other format appropriate to the service. The data may be deduplicated, and the deduplicated data processed by a service. The result of the processing of an object containing a deduplicated portion of data may be applied to other objects sharing the deduplicated portion of data. A workflow may be applied to the objects sharing the deduplicated portion of data.

Abstract: Incremental scanning is disclosed. A system is monitored to detect object events, and a scan list may be updated with information regarding objects to be scanned, based on some of the object events. Objects are scanned based on the information in the scan list.

Abstract: Scanning is disclosed. A scan collection period is determined. A system is monitored to detect object events during the scan collection period, and differential and incremental scan lists may be updated with information regarding objects to be scanned, based on some of the object events. Objects are scanned based on the information in the incremental scan list. Objects are scanned based on the information in the differential scan list. The incremental scan may be performed more than once before the differential scan is performed. Information regarding objects associated with object events occurring outside the scan collection period may be removed from the scan list.

Abstract: A method, article of manufacture, and apparatus for processing auditory communications is disclosed. In an embodiment, this comprises receiving an auditory communication, comparing a portion of the communication to a lexicon comprising a plurality of keywords to determine if there is a negative match to a first keyword from the lexicon, and quarantining the communication if the comparison returns a positive result, wherein the positive result indicates that the communication is not compliant.

Abstract: Scanning is disclosed. A system is monitored to detect object events, and it is determined whether an object event requires an update to a scan list. If an update is required, the scan list is authenticated. The scan list is updated with information regarding objects associated with the object event. Authentication may be performed by comparing a stored hash value of the scan list with a computed hash value of the scan list. If the scan list is not successfully authenticated, a full scan may be performed or a remotely stored scan list may be used.

Abstract: Differential scanning is disclosed. A scan collection period is determined. A system is monitored to detect object events during the scan collection period, and a scan list may be updated with information regarding objects to be scanned, based on some of the object events. Objects are scanned based on the information in the scan list. Information regarding objects associated with object events occurring outside the scan collection period may be removed from the scan list.

Abstract: A method, article of manufacture, and apparatus for managing a lifecycle of an auditory communication is disclosed. In an embodiment, this comprises receiving an auditory communication with associated data representing identified keywords in the communication and call transport information. A data for a disposition of the communication is determined from a portion of the identified keywords, a portion of the call transport information, or a portion of the policies invoked. The communication is associated with the date(s).

Abstract: A method, article of manufacture, and apparatus for managing a lifecycle of an auditory communication is disclosed. In an embodiment, this comprises receiving an auditory communication with associated data representing identified keywords in the communication and call transport information. A date for a disposition of the communication is determined from a portion of the identified keywords, a portion of the call transport information, or a portion of the policies invoked. The communication is associated with the date(s).

Abstract: A method, article of manufacture, and apparatus for automated processing of an auditory communication is disclosed. In an embodiment, this comprises receiving the auditory communication with call transport information, triggering a first policy based on the data, and selecting, based on the first policy, at least a first lexicon comprising a plurality of keywords. A first portion of the call is compared to the first lexicon to identify keywords matched by the first portion of the call, and a second policy is invoked based on the matched keywords. The action(s) specified by the second policy is taken. Actions may include termination of the call, joining a third party, archiving the call, changing a characteristic of the call, or further processing using another lexicon.

Abstract: A method, article of manufacture, and apparatus for archiving auditory communications is disclosed. In an embodiment, this comprises receiving an auditory communication with keywords identified in the communication, storing the communication on a storage device, and associating the stored communication with data indicating at least one policy invoked by at least one of the identified keywords.