Patents by Inventor Bruce VanGelder

Bruce VanGelder has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • VOICE XML NETWORK GATEWAY
    Publication number: 20100312558
    Abstract: A system (10) for controlling telecommunications calls includes a voice XML network gateway (12) including a voice interpreter module (20) and a call center server module (28) association with a telecommunications switch (58). The voice interpreter module (20) receives voice telecommunications signals, and the call center server module (28) receives call center telecommunications data signals. Interpreting circuitry (22, 24) interprets the voice telecommunications signals using the voice interpreter module in association speech recognition application (s) (16). Call center service providing (18) means provides call center service in response to the call center telecommunications data signals in association with call center application program(s).
    Type: Application
    Filed: May 10, 2010
    Publication date: December 9, 2010
    Applicant: SOLEO COMMUNICATIONS, INC.
    Inventors: Daniel Gallagher, Richard W. Ibbotson, Michael G. Thorpe, Bruce VanGelder, Luther Wright
  • Voice XML network gateway
    Patent number: 7715547
    Abstract: A system (10) for controlling telecommunications calls includes a voice XML network gateway (12) including a voice interpreter module (20) and a call center server module (28) association with a telecommunications switch (58). The voice interpreter module (20) receives voice telecommunications signals, and the call center server module (28) receives call center telecommunications data signals. Interpreting circuitry (22, 24) interprets the voice telecommunications signals using the voice interpreter module in association speech recognition application (s) (16). Call center service providing (18) means provides call center service in response to the call center telecommunications data signals in association with call center application program(s).
    Type: Grant
    Filed: June 14, 2004
    Date of Patent: May 11, 2010
    Assignee: Soleo Communications, Inc.
    Inventors: Richard W. Ibbotson, Daniel Gallagher, Michael Thorpe, Bruce VanGelder, Luther Wright
  • Voice XML network gateway
    Publication number: 20050276391
    Abstract: A system (10) for controlling telecommunications calls includes a voice XML network gateway (12) including a voice interpreter module (20) and a call center server module (28) association with a telecommunications switch (58). The voice interpreter module (20) receives voice telecommunications signals, and the call center server module (28) receives call center telecommunications data signals. Interpreting circuitry (22, 24) interprets the voice telecommunications signals using the voice interpreter module in association speech recognition application (s) (16). Call center service providing (18) means provides call center service in response to the call center telecommunications data signals in association with call center application program(s).
    Type: Application
    Filed: June 14, 2004
    Publication date: December 15, 2005
    Inventors: Richard Ibbotson, Daniel Gallagher, Michael Thorpe, Bruce VanGelder, Luther Wright