Abstract: A modular, integrated software-based system for tracking spare parts, consumables and refurbishable parts. These are tracked for usage in tools, in kits, and to provide links to additional data, such as on-line manuals. Individual parts are assigned unique tracking numbers and are tracked. Tracking data is available in different formats for different personnel. Kits are tracked, a tracking number is assigned to reusable parts in the kit, and the maintenance of the reusable parts is logged and tracked through the software. Part lists are provided for the parts in each store, with the part ID in each list being linked to a description in a central repository. Separate stores with the same parts are also linked to the same description. In one embodiment, the invention provides a needs list for auditing, a pick list for picking items from the store, and a stocking list for indicating the parts that have been stocked.

Abstract: A system for facilitating commercial transactions, between a plurality of customers and at least one supplier of items over a computer driven network capable of providing communications between the supplier and at least one customer site associated with each customer. Each site includes an associated display and an input device through which the customer can input information into the system. At least one supplier is presented on the display for selection by the customer using the input device. Similarly items from a supplier can be displayed for the customer to observe. Associated with a supplier of such items is an item database including information on presented items. Pricing subsystem receives information from the item database to determine the cost associated with a presented item. In addition a customer information database stores information relating to the customer. Associated with each customer is a customer monitoring object for each customer.