Patents by Inventor Carol J. Hamilton

Carol J. Hamilton has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Device management portal, system and method
    Patent number: 10607454
    Abstract: A device management system comprises a processor, a data storage device and a network connection. The data storage device stores weighting data associated with at least one ATM. The processor receives performance metric data from the ATM via the network connection and accesses the weighting data from the data storage device. The processor weights a portion of the performance metric data associated with the ATM with respect to a portion of weighting data associated with the ATM, to produce weighted performance data. The weighted performance data is used in estimating the number of customers unserved during a period of downtime of the ATM.
    Type: Grant
    Filed: December 20, 2007
    Date of Patent: March 31, 2020
    Assignee: NCR Corporation
    Inventors: Carol J. Hamilton, Sharon J. Dickie
  • Device management portal, system and method
    Publication number: 20090164250
    Abstract: A device management system comprises a processor, a data storage device and a network connection. The data storage device stores weighting data associated with at least one ATM. The processor receives performance metric data from the ATM via the network connection and accesses the weighting data from the data storage device. The processor weights a portion of the performance metric data associated with the ATM with respect to a portion of weighting data associated with the ATM, to produce weighted performance data. The weighted performance data is used in estimating the number of customers unserved during a period of downtime of the ATM.
    Type: Application
    Filed: December 20, 2007
    Publication date: June 25, 2009
    Inventors: Carol J. Hamilton, Sharon J. Dickie