Abstract: A system for assisting a mobile client interact with associated computers includes a mobile device, a broker, a mini-server and a personal agent. The mobile device transmits requests which include identification information and security information. The requests are transmitted to the mini-server either directly or through the broker. The requests may also be transmitted to the personal agent. Public and restricted requests are transmitted to the mini-server which responds to the requests by providing information accessible through the internet. Private requests are transmitted to the personal agent. Secure connections between the mobile device, broker, mini-server and personal agent are used if required by the security level of the request. The mini-server or personal agent obtains the requested information and formats the requested information according to the requirements of the mobile client identification.

Abstract: A methodology and automated system are provided whereby a merchant presents timely and relevant information to customers. The system includes a client-side local assistant system and a server-side component. The client-side local assistant system, which is download installed on a customer's computer, implements an automated client-side system that is fully data driven. The data is partly downloaded data, called rulesets, and partly data that is collected and stored locally, called interaction data. The client-side system includes functionality for specifying and interpreting rulesets for observing, analyzing and storing information about, and relating to, computer-mediated customer interactions, such as viewing web pages or playing music. The client-side system also includes functionality for defining periodic tasks, such as gathering, analyzing and displaying information on topics of interest, and for direct interaction between the client-side system and the customer.

Abstract: A system for assisting a mobile client interact with associated computers includes a mobile device, a broker, a mini-server and a personal agent. The mobile device transmits requests which include identification information and security information. The requests are transmitted to the mini-server either directly or through the broker. The requests may also be transmitted to the personal agent. Public and restricted requests are transmitted to the mini-server which responds to the requests by providing information accessible through the internet. Private requests are transmitted to the personal agent. Secure connections between the mobile device, broker, mini-server and personal agent are used if required by the security level of the request. The mini-server or personal agent obtains the requested information and formats the requested information according to the requirements of the mobile client identification.