Patents by Inventor Cassandra G. Conrad

Cassandra G. Conrad has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230224697
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Application
    Filed: December 14, 2022
    Publication date: July 13, 2023
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Patent number: 11601801
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: October 19, 2020
    Date of Patent: March 7, 2023
    Assignee: Assurant, Inc.
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Patent number: 11564083
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: October 19, 2020
    Date of Patent: January 24, 2023
    Assignee: Assurant, Inc.
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Publication number: 20210176625
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Application
    Filed: October 19, 2020
    Publication date: June 10, 2021
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Patent number: 10873850
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: March 23, 2018
    Date of Patent: December 22, 2020
    Assignee: Assurant, Inc.
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Patent number: 10779159
    Abstract: A method is provided for diagnosing and assessing potential faults with a mobile device. Based on device status data acquired from the mobile device and aggregated device status data from other mobile devices, potential faults with the mobile device may be diagnosed, and the impact of such potential faults may be evaluated. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: November 3, 2017
    Date of Patent: September 15, 2020
    Assignee: ASSURANT, INC.
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Patent number: 10681535
    Abstract: A method is provided for diagnosing and assessing the status of a mobile device. Device status data acquired from a mobile device may be compared to benchmark values to diagnose potential faults with the mobile device. The potential faults with the mobile device, in connection with a determined probability of resolving at least one potential fault, are used to evaluate and determine the status of the mobile device. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: November 3, 2017
    Date of Patent: June 9, 2020
    Assignee: ASSURANT, INC.
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Patent number: 10506425
    Abstract: A method is provided for diagnosing and assessing the status of a mobile device. Device status data acquired from hardware components of the mobile device, such as sensors associated with the touch screen, accelerometer, and network signal strength sensor, may be compared to benchmark values associated with the hardware components to evaluate and determine the status of the mobile device. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: November 3, 2017
    Date of Patent: December 10, 2019
    Assignee: ASSURANT, INC.
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Publication number: 20190007829
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Application
    Filed: March 23, 2018
    Publication date: January 3, 2019
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Patent number: 9961538
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: June 28, 2016
    Date of Patent: May 1, 2018
    Assignee: ASSURANT, INC.
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Publication number: 20180063702
    Abstract: A method is provided for diagnosing and assessing potential faults with a mobile device. Based on device status data acquired from the mobile device and aggregated device status data from other mobile devices, potential faults with the mobile device may be diagnosed, and the impact of such potential faults may be evaluated. A corresponding system, apparatus, and computer program product are also provided.
    Type: Application
    Filed: November 3, 2017
    Publication date: March 1, 2018
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Publication number: 20180063704
    Abstract: A method is provided for diagnosing and assessing the status of a mobile device. Device status data acquired from a mobile device may be compared to benchmark values to diagnose potential faults with the mobile device. The potential faults with the mobile device, in connection with a determined probability of resolving at least one potential fault, are used to evaluate and determine the status of the mobile device. A corresponding system, apparatus, and computer program product are also provided.
    Type: Application
    Filed: November 3, 2017
    Publication date: March 1, 2018
    Inventors: Cameron E. HURST, Cassandra G. Conrad
  • Publication number: 20180063703
    Abstract: A method is provided for diagnosing and assessing the status of a mobile device. Device status data acquired from hardware components of the mobile device, such as sensors associated with the touch screen, accelerometer, and network signal strength sensor, may be compared to benchmark values associated with the hardware components to evaluate and determine the status of the mobile device. A corresponding system, apparatus, and computer program product are also provided.
    Type: Application
    Filed: November 3, 2017
    Publication date: March 1, 2018
    Inventors: Cameron E. HURST, Cassandra G. Conrad
  • Publication number: 20170118630
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Application
    Filed: June 28, 2016
    Publication date: April 27, 2017
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Patent number: 9413893
    Abstract: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: August 9, 2016
    Assignee: Assurant, Inc.
    Inventors: Cameron E. Hurst, Cassandra G. Conrad
  • Publication number: 20120197666
    Abstract: An apparatus for unemployment insurance may include a processor and a non-transitory memory storing instructions. The instructions, responsive to execution, configure the processor to cause the apparatus at least to perform receiving information indicative of a user selection of an unemployment insurance coverage option defining policy parameters corresponding to a policy entitling the user to receive a financial benefit for a predefined period of time in response to an occurrence of a qualifying involuntary unemployment event and determining a premium fee to be paid on behalf of the user to maintain the policy. The premium fee may be determined based at least in part on the user selected coverage option.
    Type: Application
    Filed: January 28, 2011
    Publication date: August 2, 2012
    Inventors: Joan Patricia McDonald Meyer, Alexa Stephens, Alison P. Northup, Cassandra G. Conrad, Michael James Yates