Patents by Inventor Chad Allen Balk

Chad Allen Balk has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230230485
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Application
    Filed: October 25, 2022
    Publication date: July 20, 2023
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: 11482112
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Grant
    Filed: January 8, 2021
    Date of Patent: October 25, 2022
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Publication number: 20210134158
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Application
    Filed: January 8, 2021
    Publication date: May 6, 2021
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: 10896614
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Grant
    Filed: August 24, 2020
    Date of Patent: January 19, 2021
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Publication number: 20200388162
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Application
    Filed: August 24, 2020
    Publication date: December 10, 2020
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: 10789852
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Grant
    Filed: April 24, 2020
    Date of Patent: September 29, 2020
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Publication number: 20200250988
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Application
    Filed: April 24, 2020
    Publication date: August 6, 2020
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: 10692384
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Grant
    Filed: April 23, 2019
    Date of Patent: June 23, 2020
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Publication number: 20190333391
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Application
    Filed: April 23, 2019
    Publication date: October 31, 2019
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: D849040
    Type: Grant
    Filed: April 25, 2018
    Date of Patent: May 21, 2019
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: D849776
    Type: Grant
    Filed: April 25, 2018
    Date of Patent: May 28, 2019
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: D858554
    Type: Grant
    Filed: April 25, 2018
    Date of Patent: September 3, 2019
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane