Abstract: A method estimates resource consumption between applications within and among a population of wireless mobile devices. Aggregating and analyzing samples for each member of the population of devices provides comparable individual results. Subsequently aggregating and analyzing only summary information for each member of the population of devices provides cluster, crowd, and global comparisons. An apparatus determines out of norm behavior of an individual within a crowd, or relative differences between two crowds.

Abstract: A minimum confidence level is applied to recognize a localizable wireless system debility from a debility which is invariant from place to place or which cannot be significantly distinguished from service performance levels of comparable mobile user terminals in the network as a whole. Reports received by the population of users of a service or product family are scored, aggregated, normalized, and averaged overall and for each geographic service area. A report is received from a particular end user and the customer operated wireless instrument and transformed into an individual user experience score over a length of time and breadth of locations. The reports provided by the population of users are transformed into a population experience score that reflects usage in the same time and locations reported from the wireless instrument of the particular end user. Various potential causations are considered and those which exceed a minimum level of confidence are presented.

Abstract: A method estimates resource consumption between applications within and among a population of wireless mobile devices. Aggregating and analyzing samples for each member of the population of devices provides comparable individual results. Subsequently aggregating and analyzing only summary information for each member of the population of devices provides cluster, crowd, and global comparisons. An apparatus determines out of norm behavior of an individual within a crowd, or relative differences between two crowds.