Patents by Inventor Charles C. Zhou

Charles C. Zhou has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11070673
    Abstract: A device configured to obtain at least a portion of a phone call and to identify a voice signal associated with a person on the phone call. The device is further configured to generate metadata for the phone call and a transcript for the phone call. The device is further configured to input the transcript and the metadata into a machine learning model and to receive a call profile from the machine learning model. The call profile includes a first call classification for the phone call. The device is further configured to identify a call log associated with the phone call that includes a second call classification for the phone call. The device is further configured to determine that the first call classification does not match the second call classification, to generate a feedback report that identifies the first call classification, and to output the feedback report.
    Type: Grant
    Filed: November 3, 2020
    Date of Patent: July 20, 2021
    Assignee: Bank of America Corporation
    Inventors: Brian E. Lemus, Charles C. Zhou, Bernis N. Smith, Milton Stanley Prime
  • Patent number: 10841424
    Abstract: A device configured to obtain at least a portion of a phone call and to identify a voice signal associated with a person on the phone call. The device is further configured to generate metadata for the phone call and a transcript for the phone call. The device is further configured to input the transcript and the metadata into a machine learning model and to receive a call profile from the machine learning model. The call profile includes a first call classification for the phone call. The device is further configured to identify a call log associated with the phone call that includes a second call classification for the phone call. The device is further configured to determine that the first call classification does not match the second call classification, to generate a feedback report that identifies the first call classification, and to output the feedback report.
    Type: Grant
    Filed: May 14, 2020
    Date of Patent: November 17, 2020
    Assignee: Bank of America Corporation
    Inventors: Brian E. Lemus, Charles C. Zhou, Bernis N. Smith, Milton Stanley Prime
  • Patent number: 9792404
    Abstract: Methods and systems for knowledge pattern search and analysis for selecting microorganisms based on desired metabolic properties or biological behaviors are disclosed in various embodiments of the invention. In one embodiment of the invention, a computer-implemented method for selecting a purpose-specific microorganism first compiles microorganisms' profiles by linking each microorganism's methanogenic, hydrogenic, electrogenic, another metabolic property, and/or another biological behavior to genetic and chemical fingerprints of metabolic and energy-generating biological pathways. Then, based on the compiled profiles of the microorganisms, the computer-implemented method groups the microorganisms into pathway characteristics using machine-learning and pattern recognition performed on a computer system, and subsequently generates a prediction called “discovered characteristics” for a desired metabolic property or a desired biological behavior of at least one microorganism.
    Type: Grant
    Filed: December 2, 2013
    Date of Patent: October 17, 2017
    Inventors: Charles C Zhou, Ying Zhao
  • Patent number: 9323837
    Abstract: The present invention discloses various embodiments of multiple domain anomaly detection systems and methods. In one embodiment of the invention, a multiple domain anomaly detection system uses a generic learning procedure per domain to create a “normal data profile” for each domain based on observation of data per domain, wherein the normal data profile for each domain can be used to determine and compute domain-specific anomaly data per domain. Then, domain-specific anomaly data per domain can be analyzed together in a cross-domain fusion data analysis using one or more fusion rules. The fusion rules may involve comparison of domain-specific anomaly data from multiple domains to derive a multiple-domain anomaly score meter for a particular cross-domain analysis task. The multiple domain anomaly detection system and its related method may also utilize domain-specific anomaly indicators of each domain to derive a cross-domain anomaly indicator using the fusion rules.
    Type: Grant
    Filed: August 7, 2011
    Date of Patent: April 26, 2016
    Inventors: Ying Zhao, Charles C. Zhou, Chetan Kotak
  • Patent number: 9026373
    Abstract: Methods and systems for knowledge pattern search and analysis for selecting microorganisms based on desired metabolic properties or biological behaviors are disclosed in various embodiments of the invention. In one embodiment of the invention, a computer-implemented method for selecting a purpose-specific microorganism first compiles microorganisms' profiles by linking each microorganism's methanogenic, hydrogenic, electrogenic, another metabolic property, and/or another biological behavior to genetic and chemical fingerprints of metabolic and energy-generating biological pathways. Then, based on the compiled profiles of the microorganisms, the computer-implemented method groups the microorganisms into pathway characteristics using machine-learning and pattern recognition performed on a computer system, and subsequently generates a prediction called “discovered characteristics” for a desired metabolic property or a desired biological behavior of at least one microorganism.
    Type: Grant
    Filed: February 12, 2012
    Date of Patent: May 5, 2015
    Inventors: Charles C. Zhou, Ying Zhao
  • Patent number: 8903756
    Abstract: One or more systems and methods for knowledge pattern search from networked agents are disclosed in various embodiments of the invention. A system and a related method can utilizes a knowledge pattern discovery process, which involves analyzing historical data, contextualizing, conceptualizing, clustering, and modeling of data to pattern and discover information of interest. This process may involve constructing a pattern-identifying model using a computer system by applying a context-concept-cluster (CCC) data analysis method, and visualizing that information using a computer system interface. In one embodiment of the invention, once the pattern-identifying model is constructed, the real-time data can be gathered using multiple learning agent devices, and then analyzed by the pattern-identifying model to identify various patterns for gains analysis and derivation of an anomalousness score.
    Type: Grant
    Filed: October 27, 2011
    Date of Patent: December 2, 2014
    Inventors: Ying Zhao, Charles C. Zhou
  • Publication number: 20140088883
    Abstract: Methods and systems for knowledge pattern search and analysis for selecting microorganisms based on desired metabolic properties or biological behaviors are disclosed in various embodiments of the invention. In one embodiment of the invention, a computer-implemented method for selecting a purpose-specific microorganism first compiles microorganisms' profiles by linking each microorganism's methanogenic, hydrogenic, electrogenic, another metabolic property, and/or another biological behavior to genetic and chemical fingerprints of metabolic and energy-generating biological pathways. Then, based on the compiled profiles of the microorganisms, the computer-implemented method groups the microorganisms into pathway characteristics using machine-learning and pattern recognition performed on a computer system, and subsequently generates a prediction called “discovered characteristics” for a desired metabolic property or a desired biological behavior of at least one microorganism.
    Type: Application
    Filed: December 2, 2013
    Publication date: March 27, 2014
    Inventors: Charles C. ZHOU, Ying ZHAO
  • Publication number: 20120143800
    Abstract: Methods and systems for knowledge pattern search and analysis for selecting microorganisms based on desired metabolic properties or biological behaviors are disclosed in various embodiments of the invention. In one embodiment of the invention, a computer-implemented method for selecting a purpose-specific microorganism first compiles microorganisms' profiles by linking each microorganism's methanogenic, hydrogenic, electrogenic, another metabolic property, and/or another biological behavior to genetic and chemical fingerprints of metabolic and energy-generating biological pathways. Then, based on the compiled profiles of the microorganisms, the computer-implemented method groups the microorganisms into pathway characteristics using machine-learning and pattern recognition performed on a computer system, and subsequently generates a prediction called “discovered characteristics” for a desired metabolic property or a desired biological behavior of at least one microorganism.
    Type: Application
    Filed: February 12, 2012
    Publication date: June 7, 2012
    Inventors: Charles C. ZHOU, Ying ZHAO
  • Publication number: 20120041901
    Abstract: One or more systems and methods for knowledge pattern search from networked agents are disclosed in various embodiments of the invention. A system and a related method can utilizes a knowledge pattern discovery process, which involves analyzing historical data, contextualizing, conceptualizing, clustering, and modeling of data to pattern and discover information of interest. This process may involve constructing a pattern-identifying model using a computer system by applying a context-concept-cluster (CCC) data analysis method, and visualizing that information using a computer system interface. In one embodiment of the invention, once the pattern-identifying model is constructed, the real-time data can be gathered using multiple learning agent devices, and then analyzed by the pattern-identifying model to identify various patterns for gains analysis and derivation of an anomalousness score.
    Type: Application
    Filed: October 27, 2011
    Publication date: February 16, 2012
    Applicant: Quantum Intelligence, Inc.
    Inventors: Ying Zhao, Charles C. Zhou
  • Publication number: 20110295783
    Abstract: The present invention discloses various embodiments of multiple domain anomaly detection systems and methods. In one embodiment of the invention, a multiple domain anomaly detection system uses a generic learning procedure per domain to create a “normal data profile” for each domain based on observation of data per domain, wherein the normal data profile for each domain can be used to determine and compute domain-specific anomaly data per domain. Then, domain-specific anomaly data per domain can be analyzed together in a cross-domain fusion data analysis using one or more fusion rules. The fusion rules may involve comparison of domain-specific anomaly data from multiple domains to derive a multiple-domain anomaly score meter for a particular cross-domain analysis task. The multiple domain anomaly detection system and its related method may also utilize domain-specific anomaly indicators of each domain to derive a cross-domain anomaly indicator using the fusion rules.
    Type: Application
    Filed: August 7, 2011
    Publication date: December 1, 2011
    Applicant: QUANTUM INTELLIGENCE, INC.
    Inventors: Ying ZHAO, Charles C. ZHOU, Chetan KOTAK
  • Publication number: 20100010172
    Abstract: The present invention relates to a toughened transparent thermoplastic composite of a transparent thermoplastic and a block copolymer having a block of a random copolymer and an elastomeric block. One preferred embodiment is a polycarbonate that is modified with a block copolymer having a methyl methacrylate (MMA) and naphthyl methacrylate or a substituted naphthyl methacrylate block and an elastomeric block. This block copolymer has excellent miscibility with polycarbonate resin, even at elevated temperature, producing transparent polycarbonate blends. The blend can provide a toughened strength polycarbonate while maintaining its excellent optical properties.
    Type: Application
    Filed: May 11, 2007
    Publication date: January 14, 2010
    Applicant: Arkema Inc.
    Inventors: Sheng Hong, Xianfeng Shen, Charles C. Zhou, Claude C. Granel
  • Publication number: 20090142537
    Abstract: The invention relates to a transparent thermoplastic blend of polycarbonate (PC) and a copolymer of methyl methacrylate (MMA) and naphthyl methacrylate or a substituted naphthyl methacrylate. This copolymer has excellent miscibility with polycarbonate resin, even at elevated temperature, producing transparent polycarbonate blends. The blend provides an improved scratch resistance of polycarbonate while maintaining its excellent optical properties.
    Type: Application
    Filed: May 11, 2007
    Publication date: June 4, 2009
    Applicant: Arkema Inc
    Inventors: Sheng Hong, Charles C. Zhou, Xianfeng Shen