Patents by Inventor Charles Qichi Lu

Charles Qichi Lu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10447854
    Abstract: A call is placed to a communications device. A response to the call is received from a call recipient associated with the communications device. The received response is processed based on a set of parameters. Based on processing the received response, a determination is made whether the call recipient is a human or an answering machine. If the call recipient is determined to be a human, the call is handled in a first manner. If the call recipient is determined to be an answering machine, the call is handled in a second manner that is different from the first manner.
    Type: Grant
    Filed: February 21, 2017
    Date of Patent: October 15, 2019
    Inventors: Ahmed Tewfik Bouzid, Prakash Bhagwan Durgani, Lei Huang, Charles Qichi Lu, Rong Ma, Vadim Snitkovsky
  • Publication number: 20170163804
    Abstract: A call is placed to a communications device. A response to the call is received from a call recipient associated with the communications device. The received response is processed based on a set of parameters. Based on processing the received response, a determination is made whether the call recipient is a human or an answering machine. If the call recipient is determined to be a human, the call is handled in a first manner. If the call recipient is determined to be an answering machine, the call is handled in a second manner that is different from the first manner.
    Type: Application
    Filed: February 21, 2017
    Publication date: June 8, 2017
    Inventors: Ahmed Tewfik Bouzid, Prakash Bhagwan Durgani, Lei Huang, Charles Qichi Lu, Rong Ma, Vadim Snitkovsky
  • Patent number: 9578170
    Abstract: A call is placed to a communications device. A response to the call is received from a call recipient associated with the communications device. The received response is processed based on a set of parameters. Based on processing the received response, a determination is made whether the call recipient is a human or an answering machine. If the call recipient is determined to be a human, the call is handled in a first manner. If the call recipient is determined to be an answering machine, the call is handled in a second manner that is different from the first manner.
    Type: Grant
    Filed: August 3, 2015
    Date of Patent: February 21, 2017
    Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
    Inventors: Ahmed Tewfik Bouzid, Prakash Bhagwan Durgani, Lei Huang, Charles Qichi Lu, Rong Ma, Vadim Snitkovsky
  • Publication number: 20150341495
    Abstract: A call is placed to a communications device. A response to the call is received from a call recipient associated with the communications device. The received response is processed based on a set of parameters. Based on processing the received response, a determination is made whether the call recipient is a human or an answering machine. If the call recipient is determined to be a human, the call is handled in a first manner. If the call recipient is determined to be an answering machine, the call is handled in a second manner that is different from the first manner.
    Type: Application
    Filed: August 3, 2015
    Publication date: November 26, 2015
    Inventors: Ahmed Tewfik Bouzid, Prakash Bhagwan Durgani, Lei Huang, Charles Qichi Lu, Rong Ma, Vadim Snitkovsky
  • Patent number: 9100479
    Abstract: A call is placed to a communications device. A response to the call is received from a call recipient associated with the communications device. The received response is processed based on a set of parameters. Based on processing the received response, a determination is made whether the call recipient is a human or an answering machine. If the call recipient is determined to be a human, the call is handled in a first manner. If the call recipient is determined to be an answering machine, the call is handled in a second manner that is different from the first manner.
    Type: Grant
    Filed: March 12, 2012
    Date of Patent: August 4, 2015
    Assignee: ANGEL.COM INCORPORATED
    Inventors: Ahmed Tewfik Bouzid, Prakash Bhagwan Durgani, Lei Huang, Charles Qichi Lu, Rong Ma, Vadim Snitkovsky
  • Publication number: 20120230483
    Abstract: A call is placed to a communications device. A response to the call is received from a call recipient associated with the communications device. The received response is processed based on a set of parameters. Based on processing the received response, a determination is made whether the call recipient is a human or an answering machine. If the call recipient is determined to be a human, the call is handled in a first manner. If the call recipient is determined to be an answering machine, the call is handled in a second manner that is different from the first manner.
    Type: Application
    Filed: March 12, 2012
    Publication date: September 13, 2012
    Applicant: ANGEL.COM
    Inventors: Ahmed Tewfik Bouzid, Prakash Bhagwan Durgani, Lei Huang, Charles Qichi Lu, Rong Ma, Vadim Snitkovsky