Patents by Inventor Charles W. Cross, Jr.

Charles W. Cross, Jr. has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8498873
    Abstract: Establishing a multimodal advertising personality for a sponsor of a multimodal application, including associating one or more vocal demeanors with a sponsor of a multimodal application and presenting a speech portion of the multimodal application for the sponsor using at least one of the vocal demeanors associated with the sponsor.
    Type: Grant
    Filed: June 28, 2012
    Date of Patent: July 30, 2013
    Assignee: Nuance Communications, Inc.
    Inventors: Charles W. Cross, Jr., Hilary A. Pike
  • Patent number: 8494858
    Abstract: Establishing a preferred mode of interaction between a user and a multimodal application, including evaluating, by a multimodal application operating on a multimodal device supporting multiple modes of interaction including a voice mode and one or more non-voice modes, user modal preference, and dynamically configuring multimodal content of the multimodal application in dependence upon the evaluation of user modal preference.
    Type: Grant
    Filed: February 14, 2012
    Date of Patent: July 23, 2013
    Assignee: Nuance Communications, Inc.
    Inventors: Charles W. Cross, Jr., Hilary A. Pike
  • Patent number: 8416714
    Abstract: Multimodal teleconferencing including receiving, by a multimodal teleconferencing module, a speech utterance from one of a plurality of participants in the multimodal teleconference; identifying the participant making the speech utterance as a current speaker; retrieving, by the multimodal teleconferencing module from accounts for the current speaker, content for display to the current speaker; retrieving, by the multimodal teleconferencing module from accounts for the current speaker, content for display to one or more other participants in the multimodal teleconference; providing, by the multimodal teleconferencing module to a multimodal teleconferencing client for display to the current speaker, an identification of the speaker and the content retrieved for the speaker; and providing, by the multimodal teleconferencing module to one or more of multimodal teleconferencing clients for display to the other participants, an identification of the current speaker with the content retrieved for the one or more ot
    Type: Grant
    Filed: August 5, 2009
    Date of Patent: April 9, 2013
    Assignee: International Business Machines Corporation
    Inventors: Ciprian Agapi, William K. Bodin, Charles W. Cross, Jr.
  • Patent number: 8380513
    Abstract: Improving speech capabilities of a multimodal application including receiving, by the multimodal browser, a media file having a metadata container; retrieving, by the multimodal browser, from the metadata container a speech artifact related to content stored in the media file for inclusion in the speech engine available to the multimodal browser; determining whether the speech artifact includes a grammar rule or a pronunciation rule; if the speech artifact includes a grammar rule, modifying, by the multimodal browser, the grammar of the speech engine to include the grammar rule; and if the speech artifact includes a pronunciation rule, modifying, by the multimodal browser, the lexicon of the speech engine to include the pronunciation rule.
    Type: Grant
    Filed: May 19, 2009
    Date of Patent: February 19, 2013
    Assignee: International Business Machines Corporation
    Inventors: Ciprian Agapi, William K. Bodin, Charles W. Cross, Jr.
  • Patent number: 8374874
    Abstract: Establishing a multimodal personality for a multimodal application, including evaluating, by the multimodal application, attributes of a user's interaction with the multimodal application; selecting, by the multimodal application, a vocal demeanor in dependence upon the values of the attributes of the user's interaction with the multimodal application; and incorporating, by the multimodal application, the vocal demeanor into the multimodal application.
    Type: Grant
    Filed: September 11, 2006
    Date of Patent: February 12, 2013
    Assignee: Nuance Communications, Inc.
    Inventors: Charles W. Cross, Jr., Hilary A. Pike
  • Patent number: 8359203
    Abstract: A method for speech enabling an application can include the step of specifying a speech input within a speech-enabled markup. The speech-enabled markup can also specify an application operation that is to be executed responsive to the detection of the speech input. After the speech input has been defined within the speech-enabled markup, the application can be instantiated. The specified speech input can then be detected and the application operation can be responsively executed in accordance with the specified speech-enabled markup.
    Type: Grant
    Filed: September 20, 2011
    Date of Patent: January 22, 2013
    Assignee: Nuance Communications, Inc.
    Inventors: Charles W. Cross, Jr., Leslie R. Wilson, Steven G. Woodward
  • Publication number: 20130018658
    Abstract: A prompt generation engine operates to dynamically extend prompts of a multimodal application. The prompt generation engine receives a media file having a metadata container. The prompt generation engine operates on a multimodal device that supports a voice mode and a non-voice mode for interacting with the multimodal device. The prompt generation engine retrieves from the metadata container a speech prompt related to content stored in the media file for inclusion in the multimodal application. The prompt generation engine modifies the multimodal application to include the speech prompt.
    Type: Application
    Filed: September 12, 2012
    Publication date: January 17, 2013
    Applicant: International Business Machiness Corporation
    Inventors: Ciprian Agapi, William K. Bodin, Charles W. Cross, JR.
  • Publication number: 20130006621
    Abstract: Methods, apparatus, and computer program products for providing a context-based grammar for automatic speech recognition, including creating by a multimodal application a context, the context comprising words associated with user activity in the multimodal application, and supplementing by the multimodal application a grammar for automatic speech recognition in dependence upon the context.
    Type: Application
    Filed: September 13, 2012
    Publication date: January 3, 2013
    Applicant: Nuance Communications, Inc.
    Inventors: Charles W. Cross, JR., Frank L. Jania
  • Patent number: 8332218
    Abstract: Methods, apparatus, and computer program products for providing a context-based grammar for automatic speech recognition, including creating by a multimodal application a context, the context comprising words associated with user activity in the multimodal application, and supplementing by the multimodal application a grammar for automatic speech recognition in dependence upon the context.
    Type: Grant
    Filed: June 13, 2006
    Date of Patent: December 11, 2012
    Assignee: Nuance Communications, Inc.
    Inventors: Charles W. Cross, Jr., Frank L. Jania
  • Publication number: 20120271642
    Abstract: Establishing a multimodal advertising personality for a sponsor of a multimodal application, including associating one or more vocal demeanors with a sponsor of a multimodal application and presenting a speech portion of the multimodal application for the sponsor using at least one of the vocal demeanors associated with the sponsor.
    Type: Application
    Filed: June 28, 2012
    Publication date: October 25, 2012
    Applicant: Nuance Communications, Inc.
    Inventors: Charles W. Cross, JR., Hilary A. Pike
  • Patent number: 8296149
    Abstract: A system (20) for inputting graphical data into a graphical input field includes a graphical input device (22) for inputting the graphical data into the graphical input field, and a processor-executable voice-form module (28) responsive to an initial presentation of graphical data to the graphical input device. The voice-form module (28) causes a determination of whether the inputting of the graphical data into the graphical input field is complete. A method for inputting graphical data into a graphical input field includes initiating an input of graphical data via a graphical input device into the graphical input field, and actuating a voice-form module in response to initiating the input of graphical data into the graphical input field.
    Type: Grant
    Filed: January 30, 2009
    Date of Patent: October 23, 2012
    Assignee: International Business Machines Corporation
    Inventors: Charles W. Cross, Jr., David Jaramillo, Marc White
  • Patent number: 8290780
    Abstract: Dynamically extending the speech prompts of a multimodal application including receiving, by the prompt generation engine, a media file having a metadata container; retrieving, by the prompt generation engine from the metadata container, a speech prompt related to content stored in the media file for inclusion in the multimodal application; and modifying, by the prompt generation engine, the multimodal application to include the speech prompt.
    Type: Grant
    Filed: June 24, 2009
    Date of Patent: October 16, 2012
    Assignee: International Business Machines Corporation
    Inventors: Ciprian Agapi, William K. Bodin, Charles W. Cross, Jr.
  • Publication number: 20120257730
    Abstract: Some example embodiments include a method of dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems. The method includes receiving, by the IVR directory service on behalf of one of the IVR systems, a web services update request. The method includes determining, by the IVR directory service in response to the web services update request, updated directory information for the IVR system. The method includes updating the IVR system directory with the updated directory information for the IVR system. The method includes generating an updated voice mode user interface to reflect the updated IVR system directory with the updated directory information for the IVR system. The generating includes creating one more voice dialogs in accordance with the directory information, the one or more voice dialogs specifying a call flow defining the interaction between a caller and the IVR directory service.
    Type: Application
    Filed: June 19, 2012
    Publication date: October 11, 2012
    Applicant: International Business Machines Corporation
    Inventors: Ciprian Agapi, William K. Bodin, Charles W. Cross, JR., Fang Wang
  • Patent number: 8239205
    Abstract: Establishing a multimodal advertising personality for a sponsor of a multimodal application, including associating one or more vocal demeanors with a sponsor of a multimodal application and presenting a speech portion of the multimodal application for the sponsor using at least one of the vocal demeanors associated with the sponsor.
    Type: Grant
    Filed: April 27, 2011
    Date of Patent: August 7, 2012
    Assignee: Nuance Communications, Inc.
    Inventors: Charles W. Cross, Jr., Hilary A. Pike
  • Patent number: 8229081
    Abstract: Methods, apparatus, and products are disclosed for dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems through an IVR directory service that include: providing a description of a web services publication interface for the IVR directory service; receiving, on behalf of one or more IVR systems, web services publication requests through the publication interface; determining, in response to the web services publication requests, directory information for each IVR system requesting publication; adding the directory information for each IVR system to an IVR system directory; generating a voice mode user interface to reflect the directory information for each IVR system added to the IVR system directory; and interacting, using the voice mode user interface, with a caller to identify a particular IVR system in dependence upon the IVR system directory and query information provided by the caller and to connect the caller with the identified IVR system.
    Type: Grant
    Filed: April 24, 2008
    Date of Patent: July 24, 2012
    Assignee: International Business Machines Corporation
    Inventors: Ciprian Agapi, William K. Bodin, Charles W. Cross, Jr., Fang Wang
  • Patent number: 8214242
    Abstract: Signaling correspondence between a meeting agenda and a meeting discussion includes: receiving a meeting agenda specifying one or more topics for a meeting; analyzing, for each topic, one or more documents to identify topic keywords for that topic; receiving meeting discussions among participants for the meeting; identifying a current topic for the meeting in dependence upon the meeting agenda; determining a correspondence indicator in dependence upon the meeting discussions and the topic keywords for the current topic, the correspondence indicator specifying the correspondence between the meeting agenda and the meeting discussion; and rendering the correspondence indicator to the participants of the meeting.
    Type: Grant
    Filed: April 24, 2008
    Date of Patent: July 3, 2012
    Assignee: International Business Machines Corporation
    Inventors: Ciprian Agapi, William K. Bodin, Charles W. Cross, Jr., Brian D. Goodman, Frank L. Jania, Darren M. Shaw
  • Publication number: 20120166201
    Abstract: Methods, apparatus, and computer program products are described for invoking tapered prompts in a multimodal application implemented with a multimodal browser and a multimodal application operating on a multimodal device supporting multiple modes of user interaction with the multimodal application, the modes of user interaction including a voice mode and one or more non-voice modes. Embodiments include identifying, by a multimodal browser, a prompt element in a multimodal application; identifying, by the multimodal browser, one or more attributes associated with the prompt element; and playing a speech prompt according to the one or more attributes associated with the prompt element.
    Type: Application
    Filed: March 1, 2012
    Publication date: June 28, 2012
    Applicant: Nuance Communications, Inc.
    Inventors: Soonthorn Ativanichayaphong, Charles W. Cross, JR., Gerald M. McCobb
  • Publication number: 20120151326
    Abstract: Establishing a preferred mode of interaction between a user and a multimodal application, including evaluating, by a multimodal application operating on a multimodal device supporting multiple modes of interaction including a voice mode and one or more non-voice modes, user modal preference, and dynamically configuring multimodal content of the multimodal application in dependence upon the evaluation of user modal preference.
    Type: Application
    Filed: February 14, 2012
    Publication date: June 14, 2012
    Applicant: Nuance Communications, Inc.
    Inventors: Charles W. Cross, JR., Hilary A. Pike
  • Publication number: 20120123777
    Abstract: Methods, apparatus, and products are disclosed for adjusting a speech engine for a mobile computing device based on background noise, the mobile computing device operatively coupled to a microphone, that include: sampling, through the microphone, background noise for a plurality of operating environments in which the mobile computing device operates; generating, for each operating environment, a noise model in dependence upon the sampled background noise for that operating environment; and configuring the speech engine for the mobile computing device with the noise model for the operating environment in which the mobile computing device currently operates.
    Type: Application
    Filed: January 25, 2012
    Publication date: May 17, 2012
    Applicant: Nuance Communications, Inc.
    Inventors: Ciprian Agapi, William K. Bodin, Charles W. Cross, JR., Paritosh D. Patel
  • Publication number: 20120123776
    Abstract: Methods, apparatus, and products are disclosed for adjusting a speech engine for a mobile computing device based on background noise, the mobile computing device operatively coupled to a microphone, that include: sampling, through the microphone, background noise for a plurality of operating environments in which the mobile computing device operates; generating, for each operating environment, a noise model in dependence upon the sampled background noise for that operating environment; and configuring the speech engine for the mobile computing device with the noise model for the operating environment in which the mobile computing device currently operates.
    Type: Application
    Filed: January 25, 2012
    Publication date: May 17, 2012
    Applicant: Nuance Communications, Inc.
    Inventors: Ciprian Agapi, William K. Bodin, Charles W. Cross, JR., Paritosh D. Patel