Patents by Inventor Chris Haven
Chris Haven has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 8185394Abstract: A method for providing access to data via a voice interface. In one embodiment, the system includes a voice recognition unit and a speech processing server that work together to enable users to interact with the system using voice commands guided by navigation context sensitive voice prompts, and provide user-requested data in a verbalized format back to the users. Digitized voice waveform data are processed to determine the voice commands of the user. The system also uses a “grammar” that enables users to retrieve data using intuitive natural language speech queries. In response to such a query, a corresponding data query is generated by the system to retrieve one or more data sets corresponding to the query. The user is then enabled to browse the data that are returned through voice command navigation, wherein the system “reads” the data back to the user using text-to-speech (TTS) conversion and system prompts.Type: GrantFiled: October 30, 2008Date of Patent: May 22, 2012Assignee: Siebel Systems, Inc.Inventors: Shannon Jones, Richard Gorman, Jesse Ambrose, Joseph Harb, Chris Haven
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Patent number: 7545917Abstract: A system for providing access to data via a voice interface. In one embodiment, the system includes a voice recognition unit and a speech processing server that work together to enable users to interact with the system using voice commands guided by navigation context sensitive voice prompts, and provide user-requested data in a verbalized format back to the users. Digitized voice waveform data are processed to determine the voice commands of the user. The system also uses a “grammar” that enables users to retrieve data using intuitive natural language speech queries. In response to such a query, a corresponding data query is generated by the system to retrieve one or more data sets corresponding to the query. The user is then enabled to browse the data that are returned through voice command navigation, wherein the system “reads” the data back to the user using text-to-speech (TTS) conversion and system prompts.Type: GrantFiled: March 20, 2007Date of Patent: June 9, 2009Assignee: Siebel Systems, Inc.Inventors: Shannon Jones, Richard Gorman, Jesse Ambrose, Joseph Harb, Chris Haven
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Publication number: 20090052635Abstract: A method for providing access to data via a voice interface. In one embodiment, the system includes a voice recognition unit and a speech processing server that work together to enable users to interact with the system using voice commands guided by navigation context sensitive voice prompts, and provide user-requested data in a verbalized format back to the users. Digitized voice waveform data are processed to determine the voice commands of the user. The system also uses a “grammar” that enables users to retrieve data using intuitive natural language speech queries. In response to such a query, a corresponding data query is generated by the system to retrieve one or more data sets corresponding to the query. The user is then enabled to browse the data that are returned through voice command navigation, wherein the system “reads” the data back to the user using text-to-speech (TTS) conversion and system prompts.Type: ApplicationFiled: October 30, 2008Publication date: February 26, 2009Inventors: Shannon Jones, Richard Gorman, Jesse Ambrose, Joseph Harb, Chris Haven
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Patent number: 7493260Abstract: A method and system for building/updating grammars in voice access systems is disclosed. The method includes receiving a grammar update request from a voice access system, retrieving data, filtering the data and providing the filtered data to the voice access system. The grammar update request identifies a navigation context of a user interface provided by a data system. The user interface provides access to information in the data system. The data is retrieved from the data system and pertains to the navigation context. The filtering is performed to obtain filtered data pertaining to user interface (UI) objects enabled for grammar updates.Type: GrantFiled: December 12, 2006Date of Patent: February 17, 2009Assignee: Siebel Systems, Inc.Inventors: Joseph Harb, David George, Chris Haven, Dennis Ferry, Wen-Hsin Lee, Jaya Srinivasan
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Patent number: 7493259Abstract: A method for providing access to data via a voice interface. In one embodiment, the system includes a voice recognition unit and a speech processing server that work together to enable users to interact with the system using voice commands guided by navigation context sensitive voice prompts, and provide user-requested data in a verbalized format back to the users. Digitized voice waveform data are processed to determine the voice commands of the user. The system also uses a “grammar” that enables users to retrieve data using intuitive natural language speech queries. In response to such a query, a corresponding data query is generated by the system to retrieve one or more data sets corresponding to the query. The user is then enabled to browse the data that are returned through voice command navigation, wherein the system “reads” the data back to the user using text-to-speech (TTS) conversion and system prompts.Type: GrantFiled: January 4, 2002Date of Patent: February 17, 2009Assignee: Siebel Systems, Inc.Inventors: Shannon Jones, Richard Gorman, Jesse Ambrose, Joseph Harb, Chris Haven
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Publication number: 20070198267Abstract: A method for providing access to data via a voice interface. In one embodiment, the system includes a voice recognition unit and a speech processing server that work together to enable users to interact with the system using voice commands guided by navigation context sensitive voice prompts, and provide user-requested data in a verbalized format back to the users. Digitized voice waveform data are processed to determine the voice commands of the user. The system also uses a “grammar” that enables users to retrieve data using intuitive natural language speech queries. In response to such a query, a corresponding data query is generated by the system to retrieve one or more data sets corresponding to the query. The user is then enabled to browse the data that are returned through voice command navigation, wherein the system “reads” the data back to the user using text-to-speech (TTS) conversion and system prompts.Type: ApplicationFiled: January 4, 2002Publication date: August 23, 2007Inventors: Shannon Jones, Richard Gorman, Jesse Ambrose, Joseph Harb, Chris Haven
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Publication number: 20070165796Abstract: A system for providing access to data via a voice interface. In one embodiment, the system includes a voice recognition unit and a speech processing server that work together to enable users to interact with the system using voice commands guided by navigation context sensitive voice prompts, and provide user-requested data in a verbalized format back to the users. Digitized voice waveform data are processed to determine the voice commands of the user. The system also uses a “grammar” that enables users to retrieve data using intuitive natural language speech queries. In response to such a query, a corresponding data query is generated by the system to retrieve one or more data sets corresponding to the query. The user is then enabled to browse the data that are returned through voice command navigation, wherein the system “reads” the data back to the user using text-to-speech (TTS) conversion and system prompts.Type: ApplicationFiled: March 20, 2007Publication date: July 19, 2007Inventors: Shannon Jones, Richard Gorman, Jesse Ambrose, Joseph Harb, Chris Haven
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Publication number: 20070088554Abstract: Method and System to update grammar information in a voice access system that provides access to a data system. A user interface (UI) is provided to enable an administrator to select UI object pertaining to a user interface provided by the data system to provide grammar update support for. The data system user interface corresponds to a UI that users would see if using computer client connection to the data system. XSLT style sheets are built based on the UI objects that are selected for grammar update. A grammar update request may then submitted that identifies a navigation context of the data system UI, a style sheet to apply, and an optional last update value. In response to receiving the request, the system retrieves data from the data system pertaining to the navigation context; and filters the data using the identified style sheet and the last update value and provides the filtered data back to the voice access system to update its grammar.Type: ApplicationFiled: December 12, 2006Publication date: April 19, 2007Inventors: Joseph Harb, David George, Chris Haven, Dennis Ferry, Wen-Hsin Lee, Jaya Srinivasan
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Patent number: 7194069Abstract: A system for providing access to data via a voice interface. In one embodiment, the system includes a voice recognition unit and a speech processing server that work together to enable users to interact with the system using voice commands guided by navigation context sensitive voice prompts, and provide user-requested data in a verbalized format back to the users. Digitized voice waveform data are processed to determine the voice commands of the user. The system also uses a “grammar” that enables users to retrieve data using intuitive natural language speech queries. In response to such a query, a corresponding data query is generated by the system to retrieve one or more data sets corresponding to the query. The user is then enabled to browse the data that are returned through voice command navigation, wherein the system “reads” the data back to the user using text-to-speech (TTS) conversion and system prompts.Type: GrantFiled: January 4, 2002Date of Patent: March 20, 2007Assignee: Siebel Systems, Inc.Inventors: Shannon Jones, Richard Gorman, Jesse Ambrose, Joseph Harb, Chris Haven
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Patent number: 7149694Abstract: Method and System to update grammar information in a voice access system that provides access to a data system. A user interface (UI) is provided to enable an administrator to select UI object pertaining to a user interface provided by the data system to provide grammar update support for. The data system user interface corresponds to a UI that users would see if using computer client connection to the data system. XSLT style sheets are built based on the UI objects that are selected for grammar update. A grammar update request may then submitted that identifies a navigation context of the data system UI, a style sheet to apply, and an optional last update value. In response to receiving the request, the system retrieves data from the data system pertaining to the navigation context; and filters the data using the identified style sheet and the last update value and provides the filtered data back to the voice access system to update its grammar.Type: GrantFiled: April 23, 2002Date of Patent: December 12, 2006Assignee: Siebel Systems, Inc.Inventors: Joseph Harb, David George, Chris Haven, Dennis Ferry, Wen-Hsin Lee, Jaya Srinivasan
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Patent number: 7058890Abstract: A method and system that provides filtered data from a data system. In one embodiment the system includes an API (application programming interface) and associated software modules to enable third party applications to access an enterprise data system. Administrators are enabled to select specific user interface (UI) objects, such as screens, views, applets, columns and fields to voice or pass-through enable via a GUI that presents a tree depicting a hierarchy of the UI objects within a user interface of an application. An XSLT style sheet is then automatically generated to filter out data pertaining to UI objects that were not voice or pass-through enabled. In response to a request for data, unfiltered data are retrieved from the data system and a specified style sheet is applied to the unfiltered data to return filtered data pertaining to only those fields and columns that are voice or pass-through enabled.Type: GrantFiled: April 23, 2002Date of Patent: June 6, 2006Assignee: Siebel Systems, Inc.Inventors: David George, Joseph Harb, Chris Haven, Dennis Ferry, Wen-Hsin Lee, Java Srinivasan
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Patent number: 6804330Abstract: A system and method for providing access to CRM data via a voice interface. In one embodiment, the system includes a voice recognition unit and a speech processing server that work together to enable users to interact with the system using voice commands guided by navigation context sensitive voice prompts, and provide user-requested data in a verbalized format back to the users. Digitized voice waveform data are processed to determine the voice commands of the user. The system also uses a “grammar” that enables users to retrieve data using intuitive natural language speech queries. In response to such a query, a corresponding data query is generated by the system to retrieve one or more data sets corresponding to the query. The user is then enabled to browse the data that are returned through voice command navigation, wherein the system “reads” the data back to the user using text-to-speech (TTS) conversion.Type: GrantFiled: January 4, 2002Date of Patent: October 12, 2004Assignee: Siebel Systems, Inc.Inventors: Shannon Jones, Richard Gorman, Jesse Ambrose, Joseph Harb, Chris Haven
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Publication number: 20030151633Abstract: A method and system that provides filtered data from a data system. In one embodiment the system includes an API (application programming interface) and associated software modules to enable third party applications to access an enterprise data system. Administrators are enabled to select specific user interface (UI) objects, such as screens, views, applets, columns and fields to voice or pass-through enable via a GUI that presents a tree depicting a hierarchy of the UI objects within a user interface of an application. An XSLT style sheet is then automatically generated to filter out data pertaining to UI objects that were not voice or pass-through enabled. In response to a request for data, unfiltered data are retrieved from the data system and a specified style sheet is applied to the unfiltered data to return filtered data pertaining to only those fields and columns that are voice or pass-through enabled.Type: ApplicationFiled: April 23, 2002Publication date: August 14, 2003Inventors: David George, Joseph Harb, Chris Haven, Dennis Ferry, Wen-Hsin Lee, Java Srinivasan
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Patent number: D428375Type: GrantFiled: March 11, 1999Date of Patent: July 18, 2000Assignee: Geneva SVS IncorporatedInventors: Ronald E. Bender, Matthew Murphy, John Chris Havens