Patents by Inventor Christina N. Nickel

Christina N. Nickel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11625556
    Abstract: Techniques are described for training a learning machine. One of these methods includes tracking interactions between a customer and customer service agents. The method includes generating a training set based on the tracked interactions. The method also includes generating a trained learning machine comprising training a learning machine using the training set.
    Type: Grant
    Filed: November 12, 2020
    Date of Patent: April 11, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Michael Joseph Gaeta, Christina N. Nickel, Shane Steinert
  • Patent number: 11532005
    Abstract: A computer device and method for processing informatic data from one or more sensor devices associated with a property are provided herein. A first set of informatics data of a first property at a first period of time are analyzed to identify a first operating characteristic associated operating the first property. Operational changes to be implemented at a second property are identified based upon an operational efficiency of the first operating characteristic over a second operating characteristic of the second property. Second sensor data of the second property is used to determine that at least one of the identified operational changes has been implemented. Provision of a discount, a rebate, a monetary transfer, or any combination thereof is provided based upon the implementation.
    Type: Grant
    Filed: November 16, 2020
    Date of Patent: December 20, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ramsey Devereaux, David C. Ault, Christina N. Nickel, Elizabeth J. Rubin, Daniela Wheeler, Justin D. Haslam, Thuy Hugos, Spencer Read, Ann C. Tarrillion
  • Patent number: 11526857
    Abstract: A method, apparatus and system are disclosed for providing a user with an indication of the user's financial security level. In order to achieve this, the user may be surveyed to provide information related to the user's attributes and current level of financial security. Based on the user's inputs, a financial security tool may generate a financial security score and monetary risk amount that provides an accurate interpretation of the user's financial security level.
    Type: Grant
    Filed: February 22, 2021
    Date of Patent: December 13, 2022
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Alexis M. Eidson, Christina N. Nickel, Matthew Quagliara, Raymond John Zurcher, Ronald Romanowski
  • Patent number: 11488704
    Abstract: Embodiments described herein disclose technology for detecting and mitigating a health event. The system can monitor health information associated with the user. The health information can be collected by sensors. The system can assess the environment in the location of the user using one or more connected devices and/or sensors. Based on the health information and the environment, the system can detect whether a health event is occurring. In response to detecting a health event, the system can generate a mitigation plan and alter controllable environmental features according to the mitigation plan via the connected devices.
    Type: Grant
    Filed: August 19, 2019
    Date of Patent: November 1, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Justin Dax Haslam, Christina N. Nickel, Anthony Scott Farnsworth, David John Pflug, Kelly Q. Baker, Joshua Daniel Elkin
  • Patent number: 11455681
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for an adaptive financial system. One of the methods includes receiving, from a user, a selected lifestyle archetype of a user, wherein the selected lifestyle archetype identifies a predetermined allocation of income and spending. The method includes monitoring financial activities of the user. The method also includes providing feedback to the user based on the monitoring and the selected lifestyle archetype.
    Type: Grant
    Filed: September 10, 2019
    Date of Patent: September 27, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Teddy Joseph Edmond Voutour, David C. Ault, Christina N. Nickel
  • Patent number: 10956879
    Abstract: A method, apparatus and system are disclosed for providing a user with an indication of the user's financial security level. In order to achieve this, the user may be surveyed to provide information related to the user's attributes and current level of financial security. Based on the user's inputs, a financial security tool may generate a financial security score and monetary risk amount that provides an accurate interpretation of the user's financial security level.
    Type: Grant
    Filed: July 15, 2016
    Date of Patent: March 23, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Alexis M. Eidson, Christina N. Nickel, Matthew Quagliara, Raymond John Zurcher, Ronald Romanowski
  • Patent number: 10943300
    Abstract: Processing informatic related data from one or more sensor devices relating to property covered by an insurance policy. A budget amount is electronically received for operating the property for a predetermined period of time. Also received is informatic data from one or more sensor devices relating to the property. Analysis is performed on the received informatic data to identify and parse out data relating to one or more utility operational aspects associated with the property. Predefined business rules are applied to the parsed operational data to determine costs associated with the identified one or more operational aspects over the predetermined period of time. Changes are determined and identified regarding one or more operational aspects of the property so as to reconcile, for the predetermined period of time, the costs associated with the identified one or more operational aspects with the received budget amount for the property.
    Type: Grant
    Filed: December 16, 2014
    Date of Patent: March 9, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ramsey Devereaux, David C. Ault, Christina N. Nickel, Elizabeth J. Rubin, Daniela Wheeler, Justin D. Haslam, Thuy Hugos, Spencer Read, Ann C. Tarrillion
  • Patent number: 10909422
    Abstract: Techniques are described for training a learning machine. One of these methods includes tracking interactions between a customer and customer service agents. The method includes generating a training set based on the tracked interactions. The method also includes generating a trained learning machine comprising training a learning machine using the training set.
    Type: Grant
    Filed: August 20, 2018
    Date of Patent: February 2, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Michael Joseph Gaeta, Christina N. Nickel, Shane Steinert
  • Patent number: 10839410
    Abstract: A computer device and method for processing informatic data from one or more sensor devices associated with a property covered by an insurance policy. Analysis is performed on the informatic data received from sensor devices to determine a cost associated with operating the insured property. Operational changes are identified and recommended regarding one or more operational aspects of the insured property to achieve a cost savings for operating the insured property. If one or more recommended operational changes are implemented, a cost savings is calculated which is attributable to the one or more operational changes. Monetary funds are transferred from a first financial account to a second financial account associated with a user of the insured property whereby the transfer funds amount is dependent upon the calculated cost savings.
    Type: Grant
    Filed: December 28, 2018
    Date of Patent: November 17, 2020
    Assignee: United Servics Automobile Association (USAA)
    Inventors: Ramsey Devereaux, David C. Ault, Christina N. Nickel, Elizabeth J. Rubin, Daniela Wheeler, Justin D. Haslam, Thuy Hugos, Spencer Read, Ann C. Tarrillion
  • Patent number: 10769624
    Abstract: Methods and systems are provided for managing a mobile wallet. In some embodiments, a user may request re-provisioning of the payment instruments in a single user interaction. In accordance with embodiments of the invention, a method of managing a mobile wallet includes providing a downloadable application for enabling a mobile wallet on a user computing device, transmitting the application to the user computing device, receiving a request to enroll a plurality of payment instruments in the mobile wallet enrolling, the plurality of payment instruments in the mobile wallet, receiving a re-provisioning request, and re-provisioning at least a first group of the plurality payment instruments.
    Type: Grant
    Filed: April 16, 2012
    Date of Patent: September 8, 2020
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Richard C. Gonzalez, Maximiliano C. Juarez, Christina N. Nickel, Richard R. Rohrbough
  • Patent number: 10453124
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for an adaptive financial system. One of the methods includes receiving, from a user, a selected lifestyle archetype of a user, wherein the selected lifestyle archetype identifies a predetermined allocation of income and spending. The method includes monitoring financial activities of the user. The method also includes providing feedback to the user based on the monitoring and the selected lifestyle archetype.
    Type: Grant
    Filed: October 20, 2015
    Date of Patent: October 22, 2019
    Assignee: United Services Automobile Association (USAA)
    Inventors: Teddy Joseph Edmond Voutour, David C. Ault, Christina N. Nickel
  • Patent number: 10169771
    Abstract: A computer device and method for processing informatic data from one or more sensor devices associated with a property covered by an insurance policy. Analysis is performed on the informatic data received from sensor devices to determine a cost associated with operating the insured property. Operational changes are identified and recommended regarding one or more operational aspects of the insured property to achieve a cost savings for operating the insured property. If one or more recommended operational changes are implemented, a cost savings is calculated which is attributable to the one or more operational changes. Monetary funds are transferred from a first financial account to a second financial account associated with a user of the insured property whereby the transfer funds amount is dependent upon the calculated cost savings.
    Type: Grant
    Filed: December 17, 2014
    Date of Patent: January 1, 2019
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ramsey Devereaux, David C. Ault, Christina N. Nickel, Elizabeth J. Rubin, Daniela Wheeler, Justin D. Haslam, Thuy Hugos, Spencer Read, Ann C. Tarrillion
  • Publication number: 20160283958
    Abstract: Techniques for gamifying dwelling energy consumption include segmenting a dwelling into a plurality of zones in a gameplay scenario, determining energy consumption associated with each zone for a prescribed period of time, comparing the determined energy consumption of at least two zones with one another, and determining an optimal zone contingent upon the comparison of the at least two zones in the gameplay scenario.
    Type: Application
    Filed: March 26, 2015
    Publication date: September 29, 2016
    Inventors: Ramsey Devereaux, Christina N. Nickel, Elizabeth J. Rubin, Daniela Wheeler, Justin D. Haslam, Thuy Hugos, Spencer Read, Ann C. Tarrillion, Allen Lay
  • Patent number: D846576
    Type: Grant
    Filed: March 1, 2017
    Date of Patent: April 23, 2019
    Assignee: United Services Automobile Association (USAA)
    Inventors: Johnathan Iannotti, Phillip E. Marks, D'jaun Green, Vicky Bonney, Christina N. Nickel, Marsha Williams
  • Patent number: D877179
    Type: Grant
    Filed: February 26, 2019
    Date of Patent: March 3, 2020
    Assignee: United Services Automobile Association
    Inventors: Johnathan Iannotti, Phillip E. Marks, D'jaun Green, Vicky Bonney, Christina N. Nickel, Marsha Williams