Abstract: A method to provide a user with an offer relating to a used consumable includes associating the used consumable with the user, and, if desired, providing an offer to the user relating to the used consumable.

Abstract: A method for providing technical support to a customer relating to an imaging cartridge used in an imaging apparatus includes receiving a request from the customer for assistance relating to the imaging cartridge; executing diagnostic software associated with a type of the imaging apparatus based on the request to generate a diagnostic code pertaining to the imaging cartridge; receiving the diagnostic code from the customer; performing an analysis of the diagnostic code; and determining an action to be taken based on the analysis of the diagnostic code.

Abstract: A method for imaging with an imaging apparatus includes the steps of designating a supply item for use in the imaging apparatus as one of a first cartridge type and a second cartridge type; establishing for the imaging apparatus a first operational state and a second operational state, the first operational state corresponding to a first period of imaging apparatus use when the imaging apparatus is new, and the second operational state corresponding to a second period of imaging apparatus use following the first period of imaging apparatus use; and determining whether the imaging apparatus is operating in the first operational state, the imaging apparatus accepting the first cartridge type for imaging only if the imaging apparatus is operating in the first operational state.

Abstract: A method of authenticating a consumable used in an imaging device includes the steps of providing the consumable with a memory; monitoring usage of the consumable; determining whether the consumable has reached a usage threshold; and, if the consumable has reached the usage threshold, then performing the further steps of: renewing the consumable; generating an authentication code signifying the renewing of the consumable; and storing the authentication code in the memory.

Abstract: A method for determining the distance moved by a component (such as a printer paper-feed roller) operatively coupled to an analog encoder having analog first and second output signals. At least one of a first inverse signal which is the inverse of the first output signal and a second inverse signal which is the inverse of the second output signal is calculated. The distance moved by the component from a previous position is calculated using one of an ascending or descending region of the first or second output signal, wherein the previous position is the position of the component corresponding to a crossover level of two signals chosen from the group consisting of the first output signal, the second output signal, and the at-least-one inverse signal.

Abstract: A method of estimating an amount of ink contained in an ink reservoir includes the steps of determining a cumulative actual ink drop count of ink drops expelled from the ink reservoir; and determining an evaporation amount associated with the ink reservoir, wherein before a time threshold the evaporation amount is ignored, and upon reaching the time threshold the evaporation amount is used to compensate for an evaporation loss for the ink reservoir by adjusting the cumulative actual ink drop count to form an evaporation compensated drop count.

Abstract: A method for providing a virtual replenishing of a supply item with an imaging substance includes the steps communicating to a database a first serial number associated with a first supply item; comparing the first serial number with a plurality of serial numbers stored in the database; receiving from the database one of a first data indicating non-correspondence between the first serial number with one of the plurality of serial numbers and a second data indicating correspondence between the first serial number with one of the plurality of serial numbers, wherein the second data includes a verification key; and if the verification key corresponds to the first key stored in the memory associated with the first supply item, then performing the step of allocating at least a portion of a surplus amount of the imaging substance contained in the first supply item for use.

Abstract: Methods and systems are provided for compensating for media indexing errors in a printing device. In one embodiment, the method comprises identifying a desired amount by which the print receiving medium should be indexed in order to print at the next location for the image being printed. The method further comprises determining an ideal indexing command for causing the indexing command based upon a compensation factor in order to compensate for imperfections in the indexing system. In this embodiment, the ideal indexing command is adjusted only once per indexing of the print receiving medium by the desired amount, and the adjusted ideal indexing command is utilized to move a roller and to index the receiving medium by the desired amount in order to print at the next location for the image being printed.

Abstract: A method of authenticating a consumable used in an imaging device includes the steps of providing the consumable with a memory; monitoring usage of the consumable; determining whether the consumable has reached a usage threshold; and, if the consumable has reached the usage threshold, then performing the further steps of: renewing the consumable; generating an authentication code signifying the renewing of the consumable; and storing the authentication code in the memory.

Abstract: A method of estimating an amount of ink contained in an ink reservoir includes the steps of determining a cumulative actual ink drop count of ink drops expelled from the ink reservoir; and determining an evaporation amount associated with the ink reservoir, wherein before a time threshold the evaporation amount is ignored, and upon reaching the time threshold the evaporation amount is used to compensate for an evaporation loss for the ink reservoir by adjusting the cumulative actual ink drop count to form an evaporation compensated drop count.

Abstract: Methods and systems are provided for compensating for media indexing errors in a printing device. In one embodiment, the method comprises identifying a desired amount by which the print receiving medium should be indexed in order to print at the next location for the image being printed. The method further comprises determining an ideal indexing command for causing the indexing system to index by the desired amount, and adjusting the ideal indexing command based upon a compensation factor in order to compensate for imperfections in the indexing system. In this embodiment, the ideal indexing command is adjusted only once per indexing of the print receiving medium by the desired amount, and the adjusted ideal indexing command is utilized to move a roller and to index the receiving medium by the desired amount in order to print at the next location for the image being printed.

Abstract: In one aspect, in a device such as a printer, an encoder system method initializes the system to produce analog output signals that fall outside the detection range of an A/D converter of the system. In another aspect, in a device such as a printer, an encoder system method initializes the system without converting analog signal levels into corresponding digital values.