Abstract: A video game includes a single player mode where completion of storyline objectives advances the single player storyline. The video game also includes a multiplayer mode where a plurality of players can play on an instance of a multiplayer map. Storyline objectives from the single player mode are selected and made available for completion to players in the multiplayer mode, and the single player storylines can be advanced by players completing respective storyline objectives while playing in the multiplayer mode. Combinations of storyline objectives are selected from pending storyline objectives for players connecting to a multiplayer game for compatibility with multiplayer maps. Constraints can be used to determine compatibility.

Abstract: Building panel assemblies for use in the construction of new homes, commercial buildings and extensions having rectangular structural insulated panel (SIP) (10), comprises a pair of spaced-apart containment boards (12?,12?) an inner insulating core (13) and a low profile peripheral external rigid frame (14), preferably of metal, e.g. steel, extending around the entire periphery of the spaced-apart boards (12?,12?).

Abstract: Building panel assemblies for use in the construction of new homes, commercial buildings and extensions having rectangular structural insulated panel (SIP) (10), comprises a pair of spaced-apart containment boards (12?,12?) an inner insulating core (13) and a low profile peripheral external rigid frame (14), preferably of metal, e.g. steel, extending around the entire periphery of the spaced-apart boards (12?,12?).

Abstract: The present invention is directed to architectures for receiving, from requestors, requests for information, identifying appropriate responders, unknown to the requestors, to provide the requested information, and effecting interactions between the requestors and responders.

Abstract: A mechanism is provided for identifying patterns of a set of software applications instances from their documents. The computer-implemented method begins with constructing different attribute vector types using a knowledge ontology. The knowledge ontology captures semantics based on keywords associated with resource attributes derived from one or more documents related to at least a portion of these software application instances. A knowledge base is built from the attribute vector types and the documents of these application instances. These are merged into the knowledge base with the knowledge base previously built from previous software application instances. Analytics are performed on the knowledge base to identify at least one of common patterns of deployments, configurations, or other attribute vector types, or a combination thereof.

Abstract: A mechanism is provided for identifying patterns of a set of software applications instances from their documents. The computer-implemented method begins with constructing different attribute vector types using a knowledge ontology. The knowledge ontology captures semantics based on keywords associated with resource attributes derived from one or more documents related to at least a portion of these software application instances. A knowledge base is built from the attribute vector types and the documents of these application instances. These are merged into the knowledge base with the knowledge base previously built from previous software application instances. Analytics are performed on the knowledge base to identify at least one of common patterns of deployments, configurations, or other attribute vector types, or a combination thereof.

Abstract: In a computer-telephony integrated (CTI) contact center, a CTI adjunct (160) enqueues contacts in contact queues (184) of the CTI adjunct, but also causes contacts that are calls (168) to be enqueued as ACD calls in ACD call queues (120) of an ACD system (101), whereby the ACD system and its management information system (MIS 110) provide ACD features to the calls. Similarly, the CTI adjunct enqueues agents in agent queues (185) of the CTI adjunct, but also causes agents (102-104) that have call-handling skills to log into and to be enqueued as ACD agents in ACD agent queues (130) of the ACD system, whereby the ACD system and its MIS provide ACD features to the agents.

Abstract: In a computer integrated telephony call center where an adjunct host (160) normally controls enqueuing of calls (168) in call queues (120) of an ACD system (101) and corresponding call queues (120′) of the adjunct host and assigning of the enqueued calls to agents, the ACD system assumes (604) control over its call queues upon loss of the control by the adjunct host (e.g., upon failure (600) of the adjunct host). The ACD system flags (602, 606) all calls that are enqueued at the time of loss of the adjunct host control as well as all calls that the ACD subsequently enqueues as being under ACD system control. When the adjunct host regains its control ability, the ACD system stops flagging new calls, call queues of the host processor are cleared (702), and the adjunct host regains control (722) of enqueuing calls in call queues of the ACD and the adjunct host.

Abstract: In a computer integrated telephony call center where an adjunct host (160) normally controls enqueuing of calls (168) in call queues (120) of an ACD system (101) and corresponding call queues (120′) of the adjunct host and assigning of the enqueued calls to agents, the ACD system assumes (604) control over its call queues upon loss of the control by the adjunct host (e.g., upon failure (600) of the adjunct host). The ACD system flags (602, 606) all calls that are enqueued at the time of loss of the adjunct host control as well as all calls that the ACD subsequently enqueues as being under ACD system control. When the adjunct host regains its control ability, the ACD system stops flagging new calls, call queues of the host processor are cleared (702), and the adjunct host regains control (722) of enqueuing calls in call queues of the ACD and the adjunct host.

Abstract: In a computer-telephony integrated (CTI) contact center, a CTI adjunct (160) enqueues contacts in contact queues (184) of the CTI adjunct, but also causes contacts that are calls (168) to be enqueued as ACD calls in ACD call queues (120) of an ACD system (101), whereby the ACD system and its management information system (MIS 110) provide ACD features to the calls. Similarly, the CTI adjunct enqueues agents in agent queues (185) of the CTI adjunct, but also causes agents (102-104) that have call-handling skills to log into and to be enqueued as ACD agents in ACD agent queues (130) of the ACD system, whereby the ACD system and its MIS provide ACD features to the agents.