Abstract: Methods are disclosed for routing callers to agents in a contact center, along with an intelligent routing system. One or more agents are graded on achieving an optimal interaction, such as increasing revenue, decreasing cost, or increasing customer satisfaction. Callers are then preferentially routed to a graded agent to obtain an increased chance at obtaining a chosen optimal interaction. In a more advanced embodiment, caller and agent demographic and psychographic characteristics can also be determined and used in a pattern matching algorithm to preferentially route a caller with certain characteristics to an agent with certain characteristics to increase the chance of an optimal interaction.

Abstract: An electronic device, such as a hand-held portable computer, is provided with client-side email capability that allows emails to be independently downloaded from a server, regardless of an operating mode of an email application and without using the standard email retrieval mechanism of the email application. The emails are periodically downloaded without attachments in response to a poll of the server and if a sufficient high-speed connection to the server is available, and then the downloaded email is locally stored in a local cache of the portable computer. Attachments associated with downloaded emails stored in the local cache can be selectively downloaded, via a background process, from the server independently of the operating mode of the email application and during any suitable power state of the electronic device.

Abstract: The present disclosure provides a polymerizable compound of the formula (I) where the R1, R2, R?1, R?2, X1 to X8, Y1, Y2, M and L have any of values as defined in the specification. The disclosure also provides an oligomer, a homo-polymer, or a co-polymer of compound of the formula (I). The disclosure also provides methods for preparing the compound of the formula (I) and methods for preparing polymers of the compound of the formula (I), and to methods and intermediates useful for preparing them. The disclosure also provides methods for the use of the polymers of formula (I) as chiral catalysts in enantioselective preparative processes.

Abstract: Apparatus and methods for determining a deflection of a moveable conductive plate that is moved over a capacitive sensing device. The method may include moving the moveable conductive plate over sensor elements of the capacitive sensing device, and determining the deflection of the moveable conductive plate. In determining the deflection, a deflection magnitude and a deflection direction may be determined by calculating a vector of x- and y-directions or a vector of a radius and an angle.

Abstract: Among other disclosure, computer-implemented methods and computer program products for obtaining data from a page. A method can include initiating a harvesting process for a page available in a computer system. The method can include identifying a feed representation that has been created for the page. The method can include retrieving and storing, as part of the harvesting process, at least a portion from the page based on information in the identified feed representation. The feed representation can include at least excerpts of content from the page. The feed representation can include at least one representation selected from: an RSS feed, an Atom feed, an XML feed, an RDF feed, a serialized data feed representation, and combinations thereof.

Abstract: An electronic device, such as a hand-held portable computer, is provided with client-side email capability that allows emails to be independently downloaded from a server, regardless of an operating mode of an email application and without using the standard email retrieval mechanism of the email application. The emails are periodically downloaded without attachments in response to a poll of the server and if a sufficient high-speed connection to the server is available, and then the downloaded email is locally stored in a local cache of the portable computer. Attachments associated with downloaded emails stored in the local cache can be selectively downloaded, via a background process, from the server independently of the operating mode of the email application and during any suitable power state of the electronic device.

Abstract: A programmable serial interface device. The device generally comprises a programmable logic device and another die mounted to an assembly apparatus. The programmable logic device may comprise (i) a plurality of logic block clusters and (ii) a plurality of routing channels configured to interconnect said logic block clusters. The die may comprise a first communication channel (i) configured to convert between a first serial data signal and a first parallel data signal and (ii) coupled to a first of the routing channels to exchange the first parallel data signal with at least one of the logic block clusters.

Abstract: Molecular sieves containing structure directing agents are treated by heating the SDA-containing molecular sieve at a temperature and for a time sufficient to remove the SDA from the molecular sieve, followed by heating the molecular sieve in an aqueous, acidic medium.

Abstract: A multi-chip integrated circuit assembly including embodiments having a plurality of integrated circuits connected thereto. According to one embodiment, a multi-chip assembly (100) may include a first surface (102) having first surface connections (106) and a second surface (104) having second surface connections (108). A first surface (102) may be lower than a second surface (104). First and/or second surface connections (106 and 108) may have conductive paths to one another and/or to assembly connections (110). In one particular arrangement, first and second surface connections (106 and 108) may provide “flip-chip” type connections to integrated circuits. Assembly connections (110) may provide a ball grid array (BGA) type connection for the multi-chip assembly (100).

Abstract: A configurable crossbar switching circuit within a programmable logic device capable of efficient, large scale switching and for cascading for implementing much larger switching functions. In one embodiment of the invention, the crossbar switch is integral to a programmable logic device. In one embodiment, the crossbar switching circuit is bus based, switching all of the conductors constituting a data bus substantially simultaneously and in their entirety as a bus unit. In one embodiment, the crossbar switching circuit performs switching operations unidirectionally. For the implementation of larger scale switching functions, one embodiment of the present invention exploits the cascadable character of the crossbar switching circuit. Cascading crossbar switches enables switching between differing numbers of inputs and outputs, even exceeding capacities of individual crossbars.

Abstract: A programmable logic device comprising one or more macrocells and a product term array. The macrocells may comprise logic that may be configured to (i) generate and propagate a carry signal and (ii) generate a sum bit. The product term array may comprise two product terms per macrocell.

Abstract: A programmable logic device comprising one or more memory circuits configured to check a cyclic redundancy check (CRC) value of an input and generate a CRC for an output.

Abstract: An apparatus comprising one or more memory blocks in a programmable logic device. The memory blocks may be configured as content-addressable memory having arbitrarily adjustable tag and data widths.

Abstract: A configurable crossbar switching circuit within a programmable logic device capable of efficient, large scale switching and for cascading for implementing much larger switching functions. In one embodiment of the invention, the crossbar switch is integral to a programmable logic device. In one embodiment, the crossbar switching circuit is bus based, switching all of the conductors constituting a data bus substantially simultaneously and in their entirety as a bus unit. In one embodiment, the crossbar switching circuit performs switching operations unidirectionally. For the implementation of larger scale switching functions, one embodiment of the present invention exploits the cascadable character of the crossbar switching circuit. Cascading crossbar switches enables switching between differing numbers of inputs and outputs, even exceeding capacities of individual crossbars.

Abstract: A device having two or more programmable logic devices within an assembly apparatus. A first programmable logic device may be configured to have (i) a first signal interface and (ii) a second signal interface. A second programmable logic device may be configured to have (i) a third signal interface and (ii) a fourth signal interface. The assembly apparatus is generally configured to (i) mount the first programmable logic device and (ii) mount the second programmable logic device. A first external contact may be connected to the first signal interface. A second external contact may be connected to the fourth signal interface. A direct connection may be provided between the second signal interface and the third signal interface.

Abstract: A method of fabricating a semiconductor package that may contain two or more dies. The method generally comprises the steps of (A) mounting a first die having a first side on an assembly apparatus and (B) mounting a second die having a second side and an adjoining third side on said assembly apparatus. The second die may be oriented such that (i) the second side and the third side both face the first side and (ii) the second side and the third side are both substantially nonparallel to the first side.

Abstract: A test circuit generally comprising a tester connected to a socket for holding a device under test. The device may be configured to have (i) a first function and (ii) a final function. The tester may be configured to (i) stimulate the first function with a test signal to present a first output signal, (ii) stimulate the final function with the first output signal to present a final output signal; (iii) measure a result between the test signal and the final output signal, and (iv) allocate the result between the first function and the final function to disperse a measurement error in the result.

Abstract: Molecular sieves containing structure directing agents are treated by heating the SDA-containing molecular sieve at a temperature and for a time sufficient to remove the SDA from the molecular sieve, followed by heating the molecular sieve in an aqueous, acidic medium.

Abstract: A logic section of a programmable logic device comprising a first circuit and a second circuit. The first circuit may be configured to (i) implement user defined programmable logic and (ii) generate an output in response to a first input and a second input. The second circuit may be configured to generate the second input in response to the output, a third input, and a fourth input.

Abstract: A logic section of a programmable logic device comprising a first circuit and a second circuit. The first circuit may be configured to generate a first output in response to a first input, a second input and a third input. The second circuit may be configured to generate a second output and a third output in response to a fourth input and a fifth input. The second output may be coupled to the second input and the first output may be coupled to the fifth input.