Abstract: A method of remotely retrieving the state of enterprise devices using a reporting and maintenance system by a central enterprise management facility. That method wherein state is reported after a query to an enterprise device. That method wherein enterprise state is maintained in a database. That method using the state database wherein the state is polled. That method wherein responses are prioritized. Further methods wherein translation is made between the protocol used by the central enterprise management facility and a protocol used by the enterprise devices. That method wherein communication between the reporting and maintenance system and the central enterprise management facility is encrypted. A method of monitoring the state of enterprise devices using a reporting and maintenance system for retrieval by a central enterprise management facility, wherein enterprise status messages are filtered such that unimportant status messages are not communicated to the central enterprise management facility.

Abstract: A computer system in communication with a central enterprise management facility having the functions of receiving enterprise device status and communicating that status to the facility. That computer system also having translation functions from protocols used by enterprise devices to and from the protocol of the facility. That computer system also having filtering functions whereby only interesting status information is communicated to the facility. That computer system also having the functions of receiving requests for enterprise device status from the facility and responding with such status. That computer system being housed in a cabinet whereby access is restricted to the system components. That computer system having a security camera. That computer system having means of detecting extremes of temperature. That computer system having means of communication with the facility over a secure or encrypted channel. That computer system having a controller whereby internal servers may be powered on and off.

Abstract: A computer system in communication with a central enterprise management facility having the functions of receiving enterprise device status and communicating that status to the facility. That computer system also having translation functions from protocols used by enterprise devices to and from the protocol of the facility. That computer system also having filtering functions whereby only interesting status information is communicated to the facility. That computer system also having the functions of receiving requests for enterprise device status from the facility and responding with such status. That computer system being housed in a cabinet whereby access is restricted to the system components. That computer system having a security camera. That computer system having means of detecting extremes of temperature. That computer system having means of communication with the facility over a secure or encrypted channel. That computer system having a controller whereby internal servers may be powered on and off.