Patents by Inventor Craig L. Zarmer

Craig L. Zarmer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Establishing and recovering context related to an on-going sequence of communications
    Patent number: 8635279
    Abstract: Apparatus, methods, and computer program products are disclosed that teach methods for establishing context of a subsequent electronic real-time communication. One method detects a connection attempt that is initiated by an instigator-identifiable for a subsequent electronic real-time communication that is directed to a target-identifiable. The instigator-identifiable is associated with a first identification characteristic and the target-identifiable is associated with a second identification characteristic. This method subsequently retrieves a reminder reference that is responsive to the first identification characteristic and the second identification characteristic and presents the reminder reference to the target-identifiable. The method also establishes the subsequent electronic real-time communication between the instigator-identifiable and the target-identifiable.
    Type: Grant
    Filed: April 2, 2008
    Date of Patent: January 21, 2014
    Assignee: Intuit Inc.
    Inventors: Dante Cassanego, Michael J. Power, Craig L. Zarmer
  • ESTABLISHING AND RECOVERING CONTEXT RELATED TO AN ON-GOING SEQUENCE OF COMMUNICATIONS
    Publication number: 20090252314
    Abstract: Apparatus, methods, and computer program products are disclosed that teach methods for establishing context of a subsequent electronic real-time communication. One method detects a connection attempt that is initiated by an instigator-identifiable for a subsequent electronic real-time communication that is directed to a target-identifiable. The instigator-identifiable is associated with a first identification characteristic and the target-identifiable is associated with a second identification characteristic. This method subsequently retrieves a reminder reference that is responsive to the first identification characteristic and the second identification characteristic and presents the reminder reference to the target-identifiable. The method also establishes the subsequent electronic real-time communication between the instigator-identifiable and the target-identifiable.
    Type: Application
    Filed: April 2, 2008
    Publication date: October 8, 2009
    Applicant: INTUIT INC.
    Inventors: Dante Cassanego, Michael J. Power, Craig L. Zarmer